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Atomicwork description
Atomicwork is a cloud-based service management platform designed to streamline internal IT and HR processes for mid-size to large enterprises. It offers AI-powered features like automated workflows, virtual assistants for employees, and an integrated service desk to handle requests and incidents. Its focus is on improving employee support, automating repetitive tasks, and increasing overall operational efficiency through a central platform accessible through popular communication tools like Slack and Microsoft Teams. Atomicwork emphasizes security and compliance with industry standards.
Who is Atomicwork best for
Atomicwork is a cloud-based service management platform designed for mid-size to large enterprises to streamline IT and HR processes. It offers AI-powered automation, virtual assistants, and an integrated service desk accessible through Slack and Microsoft Teams. Atomicwork helps improve employee support, automate repetitive tasks, and increase operational efficiency while prioritizing security and compliance.
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Best for companies with 500-1000 employees.
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Not enough data to determine industry fit.
Atomicwork features
| Supported Atomicwork supports asset lifecycle management for IT assets, from procurement to retirement. |
| Supported Atomicwork offers AI-powered chatbots for IT support, automating conversations and providing instant responses. |
| Supported Atomicwork prioritizes security and compliance, adhering to ISO 27001 and other standards. |
| Supported Atomicwork supports comprehensive IT service management, including incident, problem, change, and request management. |
| Supported Atomicwork supports workflow automation with a drag-and-drop builder, enabling flexible workflows and integrations. |
| Supported Atomicwork offers a knowledge base that integrates with various platforms. |
Atomicwork pricing
See the Atomicwork pricing page.
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Atomicwork has a free trial.
Professional
One workspace for the company, Service requests and approvals, No-code workflow builder, Passwordless login, Business hour email support, 10K incoming API calls, 10K third-party actions, 12x5 email support.
Atomicwork alternatives
4meBetter fit for larger enterprises and the software and telecommunications industry. Stronger in customer service and ease of use based on user reviews. 4me is a strong Atomicwork competitor and alternative.Read more
FreshworksBetter for companies of all sizes. Broader industry fit, especially Software, IT & Telecommunications. Freshworks offers a free plan and is growing faster. Users love the seamless integrations and user-friendly interface. A Freshworks alternative for enterprise internal service.Read more
SysAidBetter for mid-sized companies needing IT management. Stronger industry fit across various sectors. More user reviews available. SysAid is a good Atomicwork alternative.Read more
DeepserBetter for Manufacturing, Software, IT & Telecommunications. Caters to SMBs. Offers live chat and robust search. Highly customizable with an easy-to-use interface, but customization can be complex. Mobile app and WhatsApp integration are lacking.Read more
RipplingBetter for larger organizations and a wider range of industries. Offers more robust HR, IT, and finance features including payroll, benefits administration, and device management. Has significantly more momentum. More positive user reviews and ratings. Rippling is a strong Atomicwork competitor and alternative.Read more
ChangeEngineBetter for mid-sized businesses focused on HR processes like onboarding and employee recognition. It has highly rated customer support and many customizable templates. ChangeEngine is growing faster and has positive user reviews.Read more
Atomicwork FAQ
What is Atomicwork and what does Atomicwork do?
Atomicwork is a cloud-based service management platform streamlining IT and HR processes for enterprises. It uses AI for automated workflows, virtual employee assistants, and an integrated service desk to handle requests, boosting operational efficiency and employee support. It integrates with tools like Slack and Microsoft Teams.
How does Atomicwork integrate with other tools?
Atomicwork integrates with popular communication tools like Slack and Microsoft Teams, enabling users to access its service management features directly within these platforms. It also supports integrations through its workflow automation capabilities, offering a drag-and-drop builder for flexible workflows. A knowledge base integration is also available.
What the main competitors of Atomicwork?
Atomicwork competes with other service management platforms like 4me, Freshworks, and SysAid. These alternatives offer similar features, including IT service management, automation, and streamlined workflows. Rippling and ChangeEngine are also competitors, focusing on broader employee management and experience platforms.
Is Atomicwork legit?
Atomicwork appears legitimate, offering IT and HR service management features like AI chatbots and workflow automation. However, with limited user reviews and neutral pricing, exploring alternatives like 4me or Freshworks is recommended for a comprehensive comparison.
How much does Atomicwork cost?
Atomicwork's Professional plan is priced at $90/employee/year. Business and Enterprise plan pricing is available upon request. A free trial is available for those wanting to test the software.
Is Atomicwork customer service good?
There are no reviews available to determine the quality of Atomicwork's customer service. Therefore, no information is available on customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.