Last updated on
Company health
Ratings
Artiwise description
Artiwise is an AI-powered software that helps you understand your customers better. It analyzes customer feedback from various sources like surveys, social media, and emails, and then uses artificial intelligence to identify trends and issues. This allows you to understand what your customers like and dislike, and pinpoint areas for improvement. Artiwise also provides insights that can help you make strategic decisions to improve customer satisfaction and increase loyalty.
Who is Artiwise best for
Artiwise is an AI-powered customer feedback analysis tool that helps medium to large businesses understand customer sentiment and improve experiences. It consolidates feedback from various sources, identifies trends, and offers actionable insights. Perfect for the automotive, retail, and telecommunications industries, Artiwise helps CX professionals make data-driven decisions.
-
Best for medium to large businesses seeking improved CX.
-
Ideal for automotive, retail, and telecommunications sectors.
Artiwise features
| Supported Artiwise consolidates feedback from various channels into a unified platform for analysis and reporting. |
| Supported Artiwise uses AI to analyze reviews and identify trends for actionable insights. |
| Supported Artiwise uses AI to analyze feedback from emails, surveys, and reviews to identify trends and insights. |
| Supported Artiwise analyzes feedback and visualizes trends, suggesting reporting capabilities. |
| Supported Artiwise analyzes feedback and offers actionable recommendations for improved customer experience. |
Artiwise alternatives
Qualtrics CoreXMBetter suited for larger enterprises and established market research workflows. Stronger for healthcare, finance, retail, education, and professional services. More focused on sophisticated research methodologies and enterprise-grade features, making it a Qualtrics CoreXM competitor and alternative for larger organizations. Has broader brand recognition but slower momentum.Read more
SynclyMore focused on negative feedback trends. Has more momentum based on employee growth. Caters to e-commerce and software/IT businesses. A good Artiwise competitor.Read more
Gainsight Customer SuccessBetter suited for larger businesses with dedicated customer success teams, particularly in IT. It has a steeper learning curve and can be complex to administer. Users love the centralized dashboards and integrations but dislike the slow performance and limited customization. Gainsight Customer Success is a strong Artiwise competitor for enterprise customer success.Read more
ChattermillHas slower momentum. A Chattermill alternative, it is more suitable for larger enterprises. Users report occasional bugs and limited reporting features.Read more
Microsoft FormsBetter for simple feedback collection and basic analysis. A Microsoft Forms alternative, Artiwise, offers more advanced AI-powered analysis. Website traffic is growing faster for Microsoft Forms.Read more
Artiwise FAQ
What is Artiwise and what does Artiwise do?
Artiwise is an AI-powered customer feedback analysis software. It gathers customer feedback from various sources, analyzes it to identify trends and issues, and provides actionable insights. This helps businesses understand customer sentiment, improve customer experience, and make better strategic decisions.
How does Artiwise integrate with other tools?
There is no information available regarding specific integrations for Artiwise. It consolidates feedback from various channels, suggesting potential integrations, but details are not provided.
What the main competitors of Artiwise?
Alternatives to Artiwise include Qualtrics CoreXM, Syncly, and Chattermill. These competitors offer similar AI-powered customer feedback analysis and reporting features. Microsoft Forms and Asana, while offering feedback collection and project management tools, are less direct competitors.
Is Artiwise legit?
Yes, Artiwise is a legitimate AI-powered customer feedback analysis software. It helps businesses understand customer sentiment and identify areas for improvement. With positive ratings on G2, Artiwise appears safe and potentially beneficial for enhancing customer experience.
How much does Artiwise cost?
I couldn't find pricing details for Artiwise. For the most current pricing information, it's best to visit the vendor's website or contact their sales team directly. This will help you assess whether the product is worth the investment.
Is Artiwise customer service good?
Artiwise receives positive feedback for its customer support. Users describe the team as "supportive," "problem-solving oriented," and quick to help. They appreciate the customized solutions and fast responses. One user even refers to Artiwise as a "supportive business partner."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.