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Ariglad Knowledge Base

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Last updated on

Company health

Employee growth
No change in the last year
Web traffic
22% decrease in the last quarter
Financing
November 2022 - $2M

Ratings

G2
5.0/5
(3)

Ariglad Knowledge Base description

Ariglad Knowledge Base uses AI to analyze your customer support tickets and automatically updates or creates knowledge base articles. It helps you maintain an up-to-date knowledge base by identifying gaps in information and suggesting improvements based on customer inquiries. This can reduce support tickets, improve customer satisfaction, and save your team time. Ariglad integrates with various platforms and is designed to be secure and easy to use.


What companies are using Ariglad Knowledge Base?

Webflow is using Ariglad Knowledge Base
Webflow
Apartment is using Ariglad Knowledge Base
Apartment
Zapier is used by Webflow, Apartment.

Who is Ariglad Knowledge Base best for

Ariglad Knowledge Base uses AI to transform customer support interactions into knowledge base articles. Ideal for small businesses, it identifies content gaps, suggests improvements, and automates updates. This reduces support tickets and improves customer satisfaction. Ariglad integrates with various platforms for seamless use.

  • Best for small businesses seeking to streamline their customer support with AI.

  • No specific industry fit identified yet.


Ariglad Knowledge Base features

Type in the name of the feature or in your own words tell us what you need
Supported

Ariglad Knowledge Base identifies content gaps using support tickets and other sources.

Supported

Ariglad automatically updates knowledge base articles based on new information and customer interactions.

Supported

Ariglad automatically creates knowledge base articles based on content gaps.

Supported

Ariglad analyzes support tickets to identify trends and improve the knowledge base.


Ariglad Knowledge Base alternatives

  • Logo of Gigged AI
    Gigged AI
    Better for enterprise companies needing internal talent management and freelancer access. Focuses on talent acquisition and management rather than knowledge base management. Gigged AI is a strong Ariglad Knowledge Base competitor and alternative for talent-focused solutions.
    Read more
  • Logo of Confluence
    Confluence
    Better for enterprise companies. More established Confluence is a strong alternative.
    Read more
  • Logo of Threado
    Threado
    Better for mid-size companies and excels in customer support, sales, and success teams. Provides team discussions and has highly rated customer support. A Threado alternative for smaller businesses.
    Read more
  • Logo of Deskhero
    Deskhero
    Focuses on improving the customer support experience, rather than knowledge base management.
    Read more
  • Logo of Brainfish
    Brainfish
    Focuses on providing answers from existing knowledge bases, unlike Ariglad which updates and creates articles. Has a faster website traffic and employee growth, indicating strong momentum.
    Read more
  • Logo of Caffeinated CX
    Caffeinated CX
    Focuses on improving agent response times through AI-generated suggestions. Better for small to medium businesses focused on improving support efficiency.
    Read more

Ariglad Knowledge Base FAQ

  • What is Ariglad Knowledge Base and what does Ariglad Knowledge Base do?

    Ariglad Knowledge Base uses AI to analyze customer support tickets, automatically creating and updating knowledge base articles. This helps maintain an up-to-date knowledge base, reducing support tickets and improving customer satisfaction. It integrates with various platforms and is designed for easy and secure use.

  • How does Ariglad Knowledge Base integrate with other tools?

    Ariglad Knowledge Base integrates with various platforms, including help desk software, to analyze support tickets and automatically update or create knowledge base articles. This streamlines workflows and ensures consistent information across platforms.

  • What the main competitors of Ariglad Knowledge Base?

    Alternatives to Ariglad Knowledge Base include Confluence, Threado, Brainfish, and Deskhero. These competitors offer similar features such as AI-powered knowledge base management, content creation, and support ticket analysis. They cater to various business sizes and integrate with different platforms.

  • Is Ariglad Knowledge Base legit?

    Ariglad Knowledge Base appears to be a legitimate tool. It leverages AI to create and update knowledge base articles, potentially saving time and improving customer satisfaction. However, with limited user reviews and a focus on smaller companies, further research is recommended to ensure it's the right fit for your needs.

  • How much does Ariglad Knowledge Base cost?

    I couldn't find pricing details for Ariglad Knowledge Base. Contact Ariglad directly for product pricing and to determine if the knowledge base is worth the investment for your needs.

  • Is Ariglad Knowledge Base customer service good?

    Ariglad Knowledge Base receives positive customer service reviews. Users highlight the helpful and responsive support team. They appreciate the quick address of questions and assistance with any issues. Overall, users find the customer service experience to be excellent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.