Adobe Experience Manager is a comprehensive content management platform for building and delivering personalized digital experiences. It enables you to create and manage website content, digital assets, and online forms, and then deliver those assets across various channels, including websites and mobile apps. Experience Manager uses AI to streamline workflows, personalize content, and provide valuable customer insights so you can optimize your marketing efforts.
Who is Adobe Experience Manager best for
Adobe Experience Manager is a robust content management system ideal for large enterprises seeking to create and deliver personalized digital experiences. Users praise its intuitive interface and powerful content management features, while some note the high cost and learning curve. Seamless integration with other Adobe products streamlines workflows.
Best for large enterprises (1000+ employees).
Ideal for industries with a strong digital presence, such as healthcare, finance, and retail.
Adobe Experience Manager features
Type in the name of the feature or in your own words tell us what you need
Supported
Adobe Experience Manager allows users to create and edit content using various editors and tools.
Supported
Adobe Experience Manager offers digital asset management capabilities through its dedicated Assets component.
Supported
Adobe Experience Manager personalizes websites using audiences, activities, and integrations like Adobe Target.
AEM supports multi-channel publishing, enabling content delivery to various platforms from one place.
Supported
AEM fully supports defining and automating content creation workflows.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Strongly negative
-0.89
Customer Service
Neutral
-0.11
Ease of Use
Strongly positive
+0.71
Reliability and Performance
Neutral
+0.05
Ease of Implementation
Rather negative
-0.42
Scalability
Strongly positive
+0.8
Adobe Experience Manager reviews
We've summarised 365 Adobe Experience Manager reviews (Adobe Experience Manager GetApp reviews, Adobe Experience Manager Capterra reviews and Adobe Experience Manager G2 reviews) and
summarised the main points below.
Pros of Adobe Experience Manager
Intuitive Touch UI praised for its user-friendliness and ease of navigation.
Robust content management capabilities, allowing for efficient content creation and delivery.
Seamless integration with other Adobe products, streamlining workflows.
Flexible customization options for tailoring the platform to specific business needs.
Powerful digital asset management (DAM) system, simplifying asset organization and retrieval.
Cons of Adobe Experience Manager
High licensing costs make it inaccessible for smaller businesses.
Steep learning curve for new users, especially those unfamiliar with Adobe products.
Slow loading times and occasional performance lags, impacting user experience.
Limited third-party integrations, restricting connectivity with other systems.
Complexity of workflows for tasks like setting up locales and translations.
Adobe Experience Manager pricing
The commentary is based on 60 reviews from Adobe Experience Manager Capterra reviews, Adobe Experience Manager G2 reviews and Adobe Experience Manager GetApp reviews.
Adobe Experience Manager is a powerful enterprise-grade content management system praised for its robust features and seamless integrations. However, reviews consistently cite its high cost and complexity as significant drawbacks, making it potentially unsuitable for smaller businesses with limited budgets.
Users sentiment
Strongly negative
-0.89
Adobe Experience Manager alternatives
Contentful
Better for smaller organizations with limited budgets. A Contentful alternative for those looking for a headless CMS with a potentially lower learning curve. More suitable for e-commerce, education, and software companies. Has more momentum than Adobe Experience Manager.
Better for ensuring website accessibility and ADA compliance. More suitable for companies focused on assistive technology and inclusive design. Has slower momentum.
Better for note-taking, task management, and wikis. Has more momentum and a more generous freemium offering. Simpler to use, but with fewer integrations and less enterprise-focused features. A strong Adobe Experience Manager competitor for smaller teams.
Better for smaller marketing teams due to ease of use and lower pricing. More focused on AI-powered content creation, social media management, and quick marketing material generation. A strong Adobe Experience Manager competitor for those seeking an all-in-one marketing platform.
Better for user onboarding and in-app guidance. More suitable for product-led growth strategies in SaaS, focusing on mid-market companies. Stronger customer support. More affordable pricing plans.
What is Adobe Experience Manager and what does Adobe Experience Manager do?
What is Adobe Experience Manager and what does Adobe Experience Manager do?
Adobe Experience Manager is a content management system (CMS) that lets you create, manage, and deliver personalized digital experiences. It offers robust features like digital asset management, website personalization, and streamlined workflows, ideal for large enterprises seeking a comprehensive platform.
How does Adobe Experience Manager integrate with other tools?
How does Adobe Experience Manager integrate with other tools?
Adobe Experience Manager integrates seamlessly with other Adobe products like Adobe Target and Analytics. It also offers APIs and SDKs for custom integrations, but users report limited third-party integrations as a drawback.
What the main competitors of Adobe Experience Manager?
What the main competitors of Adobe Experience Manager?
Top alternatives to Adobe Experience Manager include Contentful, Sitecore, Drupal, and Optimizely. These platforms offer similar content management and digital experience capabilities, often at a more competitive price point.
Is Adobe Experience Manager legit?
Is Adobe Experience Manager legit?
Yes, Adobe Experience Manager is a legitimate and safe software. It's a widely used enterprise-grade content management system known for its robust features and integration with other Adobe products. However, potential users should be aware of the high licensing costs and complex setup.
How much does Adobe Experience Manager cost?
How much does Adobe Experience Manager cost?
Adobe Experience Manager doesn't publicly disclose pricing. Contact Adobe for custom pricing based on your specific needs and product requirements. Consider whether the product is worth it based on potential ROI.
Is Adobe Experience Manager customer service good?
Is Adobe Experience Manager customer service good?
Customer reviews on Adobe Experience Manager's support are mixed. While some users praise the helpfulness and speed of the support team, others express frustration with slow response times and unresolved issues, especially with customizations.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.