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4outound description
4outbound, developed by contactSPACE, offers plugins and APIs designed to improve outbound contact within existing contact center solutions. Primarily focused on larger organizations, particularly in finance, education, and BPO sectors, it leverages cloud-based technology to increase efficiency in outbound communication. 4outbound boasts a strong emphasis on security and quality control, evident through its ISO 27001 certification.
Who is 4outound best for
4outbound enhances outbound contact center solutions through plugins and APIs. Designed for larger organizations, especially in finance, education, and BPOs, it prioritizes security and quality control, as evidenced by its ISO 27001 certification. 4outbound offers flexible pricing options, including per-user and per-minute plans.
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Best for medium to large businesses (101+ employees), especially in finance, education, or BPO sectors.
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Ideal for finance, education, and BPO industries seeking enhanced outbound communication.
4outound pricing
See the 4outound pricing page.
Outbound - per user
Preview, progressive, predictive, super dialers, contact strategy designer, all CRM integrations, full API access.
Outbound - per minute
Preview, progressive, predictive, super dialers, contact strategy designer, all CRM integrations, full API access.
CallGuides
Drag-n-drop UI editor, call workflow builder, in-call messaging management, add your own visual cues & graphics, embed CRM & external data.
MailFlow
Email response workflow builder, templated responses & signatures, skills-based email routing, plug-and-play with other Flex workflows, in-depth analytics, compatible w/ Twilio native reporting
4outound alternatives
Alvaria VerifyBetter for compliance in regulated industries. Has more momentum. A 4outbound alternative.Read more
ReadymodeBetter for medium businesses needing robust outbound calling features. Includes predictive dialing, lead management, CRM, compliance tools, and reporting. Suited for industries relying on outbound calls, offering free setup and technical support. A 4outound alternative and competitor.Read more
Regal.ioBetter for mid-size businesses seeking enhanced customer engagement and sales through AI-powered communication. Boasts higher answer and engagement rates for outbound campaigns. Offers features like two-way messaging, power dialing, and call dispositioning. Note, some users have reported reliability issues and bugs. A 4outound alternative and competitor.Read more
OdigoBetter suited for e-commerce and software/IT companies. Odigo has more momentum than 4outound. It offers API and CRM integrations.Read more
TCNBetter fit for small to medium businesses seeking a scalable and cost-effective contact center solution without contracts. Caters to healthcare, finance, and utilities sectors.Read more
Connex OneBetter for small businesses and medium businesses. A 4outbound alternative focusing on streamlining contact center operations with automation and AI.Read more
4outound FAQ
What is 4outound and what does 4outound do?
4outbound by contactSPACE enhances outbound contact center solutions through plugins and APIs. It's a cloud-based system focused on boosting efficiency for large finance, education, and BPO organizations, prioritizing security and quality with ISO 27001 certification.
How does 4outound integrate with other tools?
4outbound integrates with existing contact center solutions through plugins and APIs. It's designed to enhance outbound contact capabilities, especially for larger organizations in finance, education, and BPO sectors. They offer add-ons like CallGuides and MailFlow to further extend functionality.
What the main competitors of 4outound?
Alternatives to 4outound include Alvaria Verify, Readymode, Regal.io, Odigo, TCN, and Connex One. These competitors offer similar cloud-based contact center solutions with features like outbound dialing, automated workflows, and multi-channel communication. They cater to various business sizes and industries.
Is 4outound legit?
4outbound appears legitimate, offering contact center solutions with a focus on security and quality control, evidenced by its ISO 27001 certification. A G2 review gives it a 4.5/5 rating, suggesting it is safe to use. However, limited information is available regarding user experiences.
How much does 4outound cost?
4outbound offers flexible pricing for its outbound dialer product. It costs $75 per concurrent user monthly or $0.015 per concurrent user per minute. CallGuides and MailFlow add-ons are available for $25 per concurrent user monthly. Is 4outbound worth it with these pricing options? It depends on your business needs and call volume.
Is 4outound customer service good?
There is no information available about 4outound's customer service quality.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.