RepairDesk vs Zoho Books

by Gralio Feb 26, 2025

RepairDesk and Zoho Books cater to different needs. RepairDesk excels in managing repair-specific operations, while Zoho Books offers a broader range of accounting functionalities for various businesses. Choose RepairDesk if you need industry-specific features for repair management, and Zoho Books if you prioritize general accounting and financial management tools.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 1050 reviews and 50 websites, saving 6 hours, 15 minutes of reading.

RepairDesk

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Zoho Books

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About

RepairDesk is a cloud-based software designed for repair shops of all sizes, specializing in cell phone and computer repair businesses. It helps manage all aspects of the business including processing payments, tracking repairs, managing inventory, and understanding sales. RepairDesk aims to streamline operations and improve efficiency for repair businesses.

Zoho Books is online accounting software that aims to make managing finances easier for growing businesses. It offers a range of features like invoicing, expense tracking, bank reconciliation, and financial reporting. Zoho Books is mobile-friendly and integrates with other Zoho products. It's designed to be user-friendly for business owners and offers automation tools to streamline tasks like recurring invoices and payment reminders. It supports multiple currencies and allows businesses to manage finances from anywhere.

Summary

Main difference

RepairDesk is tailored for repair businesses, offering features like repair tracking, inventory management, and customer communication specific to the industry. Zoho Books is a general accounting software suitable for various businesses, focusing on financial management, invoicing, and expense tracking.

Relative strengths of RepairDesk (compared to Zoho Books)

Specialized features for repair businesses.
Streamlined repair workflows and inventory management.
Integrates with platforms relevant to repair shops.

Relative weaknesses of RepairDesk (compared to Zoho Books)

Limited accounting features compared to Zoho Books.
Less versatile and adaptable to other industries.
May have a steeper learning curve for users unfamiliar with repair industry processes.

Who should use RepairDesk VS. Zoho Books

RepairDesk is a cloud-based repair shop management software suitable for small to medium-sized businesses. It offers features like online payments, repair tracking, and inventory management. Users praise its comprehensive features and responsive customer support. However, some find the inventory management complex and experience occasional bugs. RepairDesk is best for cell phone and computer repair shops in retail, consumer goods, or software/IT industries.

Zoho Books is user-friendly online accounting software ideal for small and medium-sized businesses. It simplifies financial management with features like invoicing, expense tracking, and bank reconciliation. Users praise its intuitive interface and affordability, while some note occasional issues with bank feeds and customer support. Consider Zoho Books if you're seeking an easy-to-use and budget-friendly accounting solution.

Best for small to medium-sized businesses (SMBs) specializing in repairs.
Ideal for retail, consumer goods, and software/IT companies.

Ideal for small to medium-sized businesses (SMBs), freelancers, and entrepreneurs.
Suitable for various industries, including retail, e-commerce, and professional services.

RepairDesk and Zoho Books features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Zoho suite integration

Partially supported

Zoho CRM integration is available via Zapier.

Supported

Zoho Books supports integration with other Zoho applications, including Zoho Desk, Zoho CRM, and Zoho People.
Accounting software integration

Supported

RepairDesk integrates with QuickBooks and Xero for financial management.

Not supported

Zoho Books does not support direct integration with other external accounting software for financial management. It primarily integrates with other Zoho applications.
QuickBooks integration

Supported

RepairDesk integrates with QuickBooks Plus, but not QuickBooks Basic or Desktop versions.

Supported

Zoho Books supports integration with QuickBooks through various integration methods.
Bank reconciliation

Not supported

RepairDesk offers reconciliation reports but does not automatically import bank transactions.

Supported

Zoho Books supports the ability to automatically import bank transactions and reconcile them with accounting records.
Accounts payable

Not supported

RepairDesk does not support accounts payable management.

Supported

Zoho Books supports the ability to manage and track bills and payments to vendors.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

RepairDesk and Zoho Books Pricing

RepairDesk provides software solutions for repair businesses, offering features such as POS, inventory management, and repair tracking. They offer various pricing plans to cater to different business sizes and needs.

Plans

See full Pricing page

Zoho Books offers a range of tiered subscription plans. The pricing model is based on a monthly fee, with a discount for annual billing. A free plan is available. Add-ons include Users, Advanced Autoscans, Locations, and Expense Claim.

Plans

See full Pricing page

RepairDesk and Zoho Books review insights

Users love

Excellent and responsive customer support, readily available via chat and other channels.
User-friendly interface, easy to navigate and learn.
Comprehensive features covering all aspects of repair business management.
Regular software updates with new features and improvements.
Integrates with various platforms, including websites and payment processors.

User-friendly interface and easy to learn even for non-accountants.
Integrates well with other Zoho products, creating a seamless ecosystem.
Affordable pricing, especially for small and medium businesses.
Strong invoicing features with automated reminders and online payment options.

Users dislike

Limited offline functionality; requires internet access.
Inventory management can be complex and difficult to master.
Some integrations, like with Mobile Sentrix, can be problematic.
Occasional bugs and glitches disrupt workflow.
Software updates and new features can introduce unexpected issues.

Bank feeds are unreliable and often break, sometimes for weeks or months.
Customer support is slow, unhelpful, and difficult to reach, especially for complex issues.
Limited customization for invoice templates.
No payroll features, integration requires a third-party app.

RepairDesk and Zoho Books Ratings

G2

4.5/5

(2)
Capterra

4.7/5

(176)
Glassdoor

4.5/5

(122)

G2

4.5/5

(296)
Capterra

4.4/5

(585)

Company health

Employee growth

16% increase in the last year

22% increase in the last year

Web traffic

11% decrease in the last quarter

3% decrease in the last quarter

Financing

February 2016 - $40K

No data

How reliable are Zoho Book's bank feeds for reconciliation?

Zoho Books' bank feeds, while offering the convenience of automatic transaction imports, are considered unreliable by some users. They have reported instances of feeds breaking, sometimes for extended periods, which disrupts the reconciliation process.

Which product best integrates with other repair shop tools?

RepairDesk is the better choice for integration with other repair shop tools. It offers integrations with various platforms, including websites and payment processors, specifically catering to the needs of repair businesses. While Zoho Books integrates well within its own product ecosystem and offers some third-party integrations, it is primarily an accounting software and lacks the specialized integrations for repair shops that RepairDesk provides.

What are the advantages of RepairDesk?

RepairDesk offers specialized features for repair businesses, such as repair tracking, inventory management for parts, and integrations with point-of-sale systems. It also receives positive user reviews for its comprehensive features and responsive customer support. This makes it a strong choice specifically for cell phone and computer repair shops wanting an all-in-one solution tailored to their industry.

What are the disadvantages of RepairDesk?

RepairDesk's limitations include dependence on internet connectivity for full functionality, potentially complex inventory management, occasional software bugs and glitches, and potential integration issues, particularly with Mobile Sentrix. Software updates, while beneficial, can sometimes introduce unforeseen problems.

Alternatives to RepairDesk and Zoho Books

MyCleanPC

MyCleanPC helps improve your computer's performance. It identifies and removes unnecessary files, like temporary files and adware, that could be slowing down your system. This can be a good option for mid-sized companies looking for a simple way to improve their computer's speed.

NetSuite

NetSuite is a popular cloud-based business management software for mid-sized and large companies. It brings together tools for managing finances, customer relationships (CRM), inventory, and online sales. With a focus on automation and data insights, NetSuite helps businesses streamline operations and make informed decisions. It's widely used across various industries, from manufacturing to services, promising better control and growth.

Xero

Xero is online accounting software designed for small to medium-sized businesses. It offers a range of features including automated bank reconciliation, online billing, and financial reporting. Xero integrates with hundreds of third-party business apps and offers a real-time view of your business finances. Its focus on automation and user-friendly design makes it a popular choice for businesses looking to streamline their financial management.

TrailBlazer

TrailBlazer is a cloud-based software designed to simplify the management of repair shops. It provides tools for tracking repairs, managing inventory, automating customer communication, and streamlining daily operations. Its user-friendly interface and comprehensive features aim to make running a repair business more efficient.

Odoo Accounting

Odoo Accounting is cloud-based accounting software designed to simplify financial management for businesses of all sizes. It offers a range of features, including automated invoice creation, bank synchronization, and financial reporting. Odoo Accounting also supports multiple currencies and integrates with other Odoo apps like Sales and Inventory. The software aims to streamline accounting tasks, improve accuracy, and provide real-time financial insights for better decision-making.

Salesforce Revenue Cloud

Salesforce Revenue Cloud is a suite of tools within Salesforce designed to manage your company's entire sales process from quote to payment. It includes features for configuring prices, creating quotes, managing subscriptions, and automating billing. Built on Salesforce's CRM platform, it allows you to track customer interactions, automate sales tasks, and gain insights from sales data, helping your teams sell more efficiently. Revenue Cloud aims to streamline your sales operations and increase revenue by providing a seamless experience for both your sales team and your customers.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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