Updown.io vs LogicMonitor

by Gralio Feb 26, 2025

Updown.io and LogicMonitor offer different approaches to monitoring. Updown.io provides simple, affordable website uptime checks, while LogicMonitor delivers comprehensive IT infrastructure monitoring for larger organizations with more complex needs.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 711 reviews and 60 websites, saving 4 hours, 27 minutes of reading.

Updown.io

Website Twitter

LogicMonitor

Website LinkedIn Twitter

About

Updown.io is a website monitoring tool that alerts you to website downtime. It offers simple, pay-as-you-go pricing based on how frequently your sites are checked. Updown.io provides detailed performance data, including dual-stack monitoring and SSL testing. Notifications can be configured through various channels like email, Slack, and SMS. Additionally, it offers public status pages to share website uptime and performance with customers.

LogicMonitor is a cloud-based software that helps you keep track of your company's IT systems and applications. It alerts you to potential problems and helps you find the root cause so you can fix them quickly. It works with both cloud-based and on-premises systems and is very scalable. It's known for being easy to set up and use, even for non-technical users.

Summary

Main difference

Updown.io is a cost-effective choice for basic website uptime monitoring, focusing on simple checks and alerts. LogicMonitor offers comprehensive IT infrastructure monitoring, including application performance and log analysis, suitable for businesses with complex IT environments.

Relative strengths of Updown.io (compared to LogicMonitor)

Cost-effective for simple uptime monitoring
Easy to set up and use, with a user-friendly interface
Pay-as-you-go pricing model offers flexibility

Relative weaknesses of Updown.io (compared to LogicMonitor)

Limited scope, primarily focused on website uptime and not full infrastructure monitoring
Lacks advanced features like log analysis and application performance monitoring
Less suitable for complex IT environments or large enterprises

What companies are using Updown.io and LogicMonitor?

No data

Who should use Updown.io VS. LogicMonitor

Updown.io is a website monitoring tool ideal for small businesses. It offers simple, pay-as-you-go pricing based on check frequency. Updown.io provides alerts for downtime and performance issues, including detailed data and SSL testing. With a user-friendly interface, it's a great choice for those new to website monitoring.

LogicMonitor is a comprehensive cloud-based IT monitoring solution known for its easy setup and scalability. Users appreciate the automatic datasources, customizability, and intuitive dashboards. However, some have noted issues with the new UI and occasional bugs. It's a good fit for businesses needing to manage complex IT systems.

Best for small businesses needing reliable website monitoring.
Suitable for any industry reliant on a stable online presence.

Best for medium to large businesses.
Ideal for technology-driven businesses.

Updown.io and LogicMonitor features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Agentless Architecture

Partially supported

Updown.io monitors websites without agents, but its support for broader agentless monitoring is unclear.

Supported

LogicMonitor offers agentless monitoring using a lightweight collector.
Unified Observability

Not supported

Updown.io focuses on basic website monitoring, not unified observability.

Supported

LogicMonitor supports unified observability by combining logs, metrics, and traces in its LM Envision platform.
Hybrid Observability

Not supported

Updown.io does not support hybrid observability.

Supported

LogicMonitor supports hybrid observability by combining agentless monitoring and integrations.
Real-time monitoring

Partially supported

Updown.io provides real-time website monitoring, but not detailed server metrics.

Supported

LogicMonitor supports real-time application and server performance monitoring.
Real-time log monitoring

Not supported

Updown.io does not support real-time log monitoring.

Supported

LogicMonitor supports real-time log monitoring, enabling immediate issue detection and analysis.
Cloud environment support

Supported

Updown.io can monitor cloud-hosted applications accessible via HTTP.

Supported

LogicMonitor supports monitoring applications in AWS, Azure, GCP and other cloud environments.

Qualities

Value and Pricing Transparency

No data

No data
Customer Service

No data

No data
Ease of Use

No data

No data
Reliability and Performance

No data

No data
Ease of Implementation

No data

No data
Scalability

No data

No data

Updown.io and LogicMonitor Pricing

Updown.io offers a usage-based pricing model for website monitoring, where you pay per check. The price per check decreases with larger credit packs. They offer a free trial with 100,000 credits.

Plans

See full Pricing page

LogicMonitor offers various monitoring solutions with pricing based on the specific service and usage. They provide volume discounts and encourage contacting sales for detailed pricing. Customers can try a free trial before purchase.

Plans

See full Pricing page

Updown.io and LogicMonitor review insights

1 reviews analysed from

Users love

No data

Easy to set up and deploy
The LogicMonitor professional services team is great
Lots of automatic datasources are available
LogicMonitor is very flexible, you can build custom datasources
Dashboards and graphs are easy to use

Users dislike

No data

The new UI is clunky and slow
New features are often buggy and not tested well
The API lacks some critical endpoints
Alerting can be overly verbose, multiple alerts for the same issue
Historical alert reporting is difficult, especially with SDT schedules

Updown.io and LogicMonitor Ratings

G2

5.0/5

(1)

G2

4.5/5

(601)
Capterra

4.6/5

(109)
Glassdoor

3.6/5

(523)

Company health

Employee growth

No data

7% increase in the last year

Web traffic

No data

30% decrease in the last quarter

Financing

No data

September 2021 - $143M

How does LogicMonitor's alerting compare to Updown.io's for website downtime?

LogicMonitor offers more comprehensive alerting features for website downtime compared to Updown.io. While Updown.io provides basic uptime and performance monitoring with alerts, LogicMonitor goes further by offering root cause analysis and supporting a wider range of integrations. LogicMonitor users, however, report that its alerting can be overly verbose and sometimes difficult to manage historically, issues not mentioned in relation to Updown.io. Ultimately, Updown.io is simpler for basic uptime alerts, while LogicMonitor is better suited for complex IT environments requiring deeper insights into downtime events.

Which product best suits a small business focused on website uptime monitoring?

Updown.io is better suited for a small business focused on website uptime monitoring. It is explicitly geared towards small businesses, offers simple, usage-based pricing, and focuses specifically on website uptime and performance monitoring, including features like SSL testing and public status pages. While LogicMonitor offers broader IT infrastructure monitoring, its pricing model and target customer profile (medium to large businesses) make it less ideal for a small business primarily concerned with website uptime.

What are the advantages of Updown.io?

Updown.io offers a simple, cost-effective, pay-as-you-go pricing model based on usage, making it potentially more affordable for smaller businesses. It focuses specifically on website monitoring and uptime, providing specialized features like dual-stack monitoring, SSL testing, and public status pages. This specialized approach can be advantageous for organizations primarily concerned with website availability and performance.

What are the disadvantages of Updown.io?

Updown.io is less suitable for medium to large businesses and lacks the comprehensive IT infrastructure monitoring capabilities of solutions like LogicMonitor. Its pricing model, while simple, can become expensive for frequent checks and high-volume monitoring. The limited number of user reviews and lack of industry-specific data make it harder to assess its suitability for specific needs compared to more established alternatives.

Is Updown.io cheaper than LogicMonitor?

It's difficult to definitively say whether Updown.io is cheaper than LogicMonitor. Updown.io uses a credit-based system with prices varying by credit pack size, while LogicMonitor's pricing depends on the resources and services used. A direct comparison requires understanding the user's specific needs and translating those into both credit consumption for Updown.io and resources used for LogicMonitor.

Alternatives to Updown.io and LogicMonitor

UptimeRobot

UptimeRobot is a website monitoring service that notifies you when your website or online services have downtime. It offers different types of monitoring, like checking if your website is loading, if specific content is present, or if your server is responding. UptimeRobot's free plan allows you to monitor up to 50 websites; paid plans offer additional features like more frequent checks and integrations with communication tools like Slack. UptimeRobot is designed to be easy to use for anyone, regardless of technical expertise.

Sumo Logic

Sumo Logic is a cloud-based software that helps you understand what's happening in your company's IT systems. It collects and analyzes data from your apps, servers, and security tools to give you a clear picture of performance and potential problems. This helps you find and fix IT issues faster, strengthen your security against cyber threats, and ensure your technology runs smoothly. Sumo Logic is designed for modern, cloud-focused companies who need a scalable solution to manage their growing IT complexity.

Splunk Infrastructure Monitoring

Splunk Infrastructure Monitoring (formerly SignalFx) is a cloud monitoring platform designed to track the performance of your technology infrastructure, applications, and digital services. It gathers data from various sources to provide real-time insights and predictive analytics, helping you identify and address performance issues proactively. Ideal for modern, cloud-focused companies, it offers powerful visualization and alerting features to keep your technology running smoothly.

SolarWinds Service Desk

SolarWinds Service Desk is a cloud-based platform designed to help businesses manage their IT support and assets. It's a one-stop shop for handling employee tech requests, tracking company equipment, and resolving technical issues. SolarWinds uses automation and smart technology to simplify IT tasks and can adapt to the changing needs of a growing business. It's known for being user-friendly and cost-effective, making it a solid choice for mid-sized companies looking to streamline their IT operations.

Pulsetic

Pulsetic is a website monitoring tool designed for businesses of all sizes. It checks your website's status and sends instant alerts via email, SMS, or Slack if your site goes down. Pulsetic allows you to create and customize status pages to keep your users informed during outages. The tool also offers performance monitoring, detailed reporting, and SSL certificate expiration alerts. With a user-friendly interface and various features, Pulsetic helps businesses ensure their online presence remains reliable and trustworthy.

Dynatrace

Dynatrace helps you understand how your software is running, like a health tracker for your apps and systems. It monitors everything - websites, networks, user experience - to pinpoint problems before they impact your business. With AI-powered analysis, Dynatrace simplifies complex data, giving you clear answers and helping you automate IT tasks.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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