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LogicMonitor description
LogicMonitor is a cloud-based software that helps you keep track of your company's IT systems and applications. It alerts you to potential problems and helps you find the root cause so you can fix them quickly. It works with both cloud-based and on-premises systems and is very scalable. It's known for being easy to set up and use, even for non-technical users.
What companies are using LogicMonitor?
Who is LogicMonitor best for
LogicMonitor is a comprehensive, cloud-based IT monitoring solution designed for medium to large businesses, especially those in technology-driven industries. Users praise its easy setup, automated data sources, and flexible dashboards. However, some find the newer UI clunky and alerting verbose. It excels at real-time monitoring of cloud and on-premise systems, ensuring performance and stability.
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Best for medium to large businesses, especially in technology.
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Ideal for technology-driven industries needing scalable, cloud-based monitoring.
LogicMonitor features
| Supported LogicMonitor supports real-time application and server performance monitoring. |
| Supported LogicMonitor supports real-time log monitoring, enabling immediate issue detection and analysis. |
| Supported LogicMonitor supports monitoring applications in AWS, Azure, GCP and other cloud environments. |
| Supported LogicMonitor allows creating custom dashboards with various visualizations. |
| Supported LogicMonitor supports monitoring network performance metrics, including latency and packet loss. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
LogicMonitor reviews
We've summarised 710 LogicMonitor reviews (LogicMonitor Software Advice reviews, LogicMonitor GetApp reviews, LogicMonitor Capterra reviews and LogicMonitor G2 reviews) and summarised the main points below.
- Easy to set up and deploy
- The LogicMonitor professional services team is great
- Lots of automatic datasources are available
- LogicMonitor is very flexible, you can build custom datasources
- Dashboards and graphs are easy to use
- The new UI is clunky and slow
- New features are often buggy and not tested well
- The API lacks some critical endpoints
- Alerting can be overly verbose, multiple alerts for the same issue
- Historical alert reporting is difficult, especially with SDT schedules
LogicMonitor pricing
The commentary is based on 76 reviews from LogicMonitor Capterra reviews and LogicMonitor G2 reviews.
LogicMonitor's pricing is generally considered high, especially for smaller companies or expanding environments. While some users find the cost justified by the product's value, others mention the complexity of the licensing model and the cost of additional features like LM Cloud. A few users mention a previous lower-cost entry-level option they wish was still available.
Users sentiment
See the LogicMonitor pricing page.
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LogicMonitor has a free trial.
Infrastructure monitoring
Offers predictive insights and intelligent troubleshooting for servers, virtual machines, SD-WAN, storage, and network.
Cloud IaaS monitoring
Provides control and predictability over cloud resources like AWS EC2, Azure VM, Azure Scale Sets VM, and GCP Compute Engine.
Wireless Access Points
Monitors vital wireless health and performance metrics for Juniper Mist, Cisco Meraki, Cisco Catalyst Center, Ubiquiti UniFi and more.
Cloud PaaS & container monitoring
Provides cloud provider metrics alongside hybrid environments for AWS, Azure, GCP, Kubernetes, MongoDB Atlas Databases, and Docker.
Log intelligence
Provides powerful insights and context for rapid troubleshooting alongside infrastructure metrics.
Edwin AI
Offers AI-powered anomaly detection, log analysis, and event correlation.
Synthetic monitoring
Enables recording automated browser tests and uploading multi-step synthetic transactions for critical user workflows.
Application traces
Allows collecting, visualizing, and analyzing OpenTelemetry-based application data.
SaaS monitoring
Monitors commonly used services like Salesforce, Zoom, Slack, and more.
Cost optimization
Provides multi-cloud billing visibility and AI-powered cost savings recommendations.
LogicMonitor alternatives
ME Applications Manager - 250 Monitors (No Add-ons)Better suited for mid-sized companies needing basic monitoring of fewer servers and applications. Has a faster pace of growth and more positive user reviews regarding ease of use, setup, and pricing. However, some users mention limited reporting and scalability.Read more
logicmonitor vs UptimeRobotBetter for users seeking simple website monitoring. A LogicMonitor alternative with positive pricing sentiment and higher user ratings. More suitable for smaller businesses seeking basic uptime checks. Offers a free plan.Read more
logicmonitor vs Updown.ioMore focused on website monitoring. Simpler, usage-based pricing.Read more
RMM CentralMore focused on MSPs. Has significantly faster employee growth but slower website traffic growth. Fewer user reviews available.Read more
Sumo LogicBetter for log management and analysis. More cloud-focused. Less momentum based on employee growth and website traffic. A worse fit for Retail, Transportation & Logistics, Media & Entertainment, Legal, Energy & Utilities and Automotive industries.Read more
xMattersBetter for incident management and has faster website traffic growth momentum. A strong LogicMonitor competitor and alternative.Read more
LogicMonitor FAQ
What is LogicMonitor and what does LogicMonitor do?
LogicMonitor is a cloud-based IT infrastructure monitoring software that provides real-time visibility into networks, servers, applications, and cloud environments. It offers customizable dashboards, alerting, and reporting features to help businesses ensure system performance and prevent outages. It's known for its scalability and ease of use.
How does LogicMonitor integrate with other tools?
LogicMonitor integrates with numerous tools through its REST API and pre-built integrations. It connects with popular platforms like AWS, Azure, and various monitoring and management systems, allowing for centralized data collection and analysis. This enhances visibility and streamlines workflows.
What the main competitors of LogicMonitor?
Alternatives to LogicMonitor include Sumo Logic for log management and analytics, Datadog for infrastructure monitoring, and Dynatrace for application performance monitoring. Consider also exploring Prometheus, Grafana, and SolarWinds as other LogicMonitor competitors.
Is LogicMonitor legit?
Yes, LogicMonitor is a legitimate and safe cloud-based IT monitoring software. It's known for its ease of use and comprehensive features, including real-time monitoring and custom dashboards. However, some users have reported issues with the newer UI and occasional bugs.
How much does LogicMonitor cost?
LogicMonitor pricing starts at $2.50 per GB/month for Log Intelligence. Infrastructure and Cloud IaaS monitoring cost $22 per resource/month. Wireless Access Points monitoring is $4 per resource/month, while Cloud PaaS & container monitoring is $3 per resource/month. Contact sales for pricing on other products. A free trial is available.
Is LogicMonitor customer service good?
LogicMonitor's customer service receives positive feedback, with users highlighting the helpful and responsive support team, especially via chat. However, some have noted that support responses can be slow at times and initial setup can be challenging. Despite these occasional delays, the overall sentiment towards their customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.