17hats vs Dubsado

by Gralio Mar 11, 2025

17hats and Dubsado are both client management solutions for small businesses, but they cater to different needs. 17hats prioritizes ease of use and affordability, while Dubsado offers more advanced customization and automation features.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 316 reviews and 60 websites, saving 2 hours, 15 minutes of reading.

17hats

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Dubsado

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About

17hats is a business management software designed for freelancers and small businesses. It offers tools to manage client interactions, including contracts, invoices, online payments, scheduling, and communication. 17hats aims to simplify administrative tasks and provide a central hub for managing client-based businesses.

Dubsado is a business management tool that helps you organize and automate client interactions. It offers customizable templates for contracts, invoices, and forms, simplifying your workflow and making your business look professional. Dubsado also includes scheduling features, client portals for easy communication, and payment processing. It is suitable for businesses of all sizes and is particularly popular with creative entrepreneurs and freelancers.

Summary

Main difference

17hats is better for you if you need a simpler, more user-friendly platform with pre-built templates and workflows. Dubsado is better for you if you require extensive customization options and robust automation capabilities, even if it means a steeper learning curve.

Relative strengths of 17hats (compared to Dubsado)

Easier to use and navigate, especially for beginners.
Provides a wider range of pre-built templates and workflows for various industries.
More affordable pricing plans, particularly for solopreneurs and small businesses.

Relative weaknesses of 17hats (compared to Dubsado)

Limited customization options compared to Dubsado.
Less robust automation capabilities, especially for complex workflows.
Mobile app functionality is less comprehensive than Dubsado.

Who should use 17hats VS. Dubsado

17hats is a business management solution for freelancers and small businesses. Users praise its streamlined client interactions, automated workflows, and professional document templates. However, some find the mobile app limited and email/bank syncing challenging. Ideal for those seeking an affordable, centralized platform to manage client-based businesses.

Dubsado is a powerful business management solution designed for creative entrepreneurs and freelancers. It streamlines client interactions, automates workflows, and offers tools for contracts, invoices, and scheduling. While some users find the initial setup complex, many praise its comprehensive features and responsive customer support. However, some have reported issues with email syncing and scheduler integration.

Best for small businesses (1-100 employees), a good fit for medium businesses (101-1000).
Particularly well-suited for professional services.

Best for small to medium-sized businesses (1-1000 employees), offering a good fit for larger enterprises.
Suitable for businesses across various industries, particularly popular among creative entrepreneurs and freelancers.

17hats and Dubsado features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Client portals

Supported

17hats provides client portals for accessing project information and documents.

Partially supported

Dubsado supports client portals for accessing information, but direct collaboration is not available.
Document generation

Supported

17hats supports generating documents, contracts, and invoices using customizable templates.

Supported

Dubsado supports generating documents, contracts, and invoices.
Billable time tracking

Supported

17hats supports billable time tracking with an optional add-on.

Supported

Dubsado supports billable time tracking and integrates it with invoices.
Workflow automation

Supported

17hats supports workflow automation, including automating emails and tasks.

Supported

Dubsado offers workflow automation for various client management tasks and processes.
Integrations with other platforms

Partially supported

17hats integrates with other apps via Zapier, but direct integrations with Dropbox, Slack, or Google Drive are not confirmed.

Partially supported

Dubsado integrates with Google Drive via Zapier, but Dropbox and Slack integrations are not confirmed.
Email integration

Supported

17hats allows sending emails via its own or external servers and receiving emails from contacts.

Supported

Dubsado allows sending and receiving emails, and integrates with major email providers.

Qualities

Value and Pricing Transparency

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Customer Service

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Ease of Use

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Reliability and Performance

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Ease of Implementation

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Scalability

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17hats and Dubsado Pricing

No data

We couldn't find a pricing page for 17hats.

Dubsado is a business management platform offering tools for client management, scheduling, automation, and more. It offers a free trial and two main pricing plans - Starter and Premier - billed monthly or annually (annual billing offers over 15% discount). Additional users and brands can be added for an extra cost.

Plans

See full Pricing page

17hats and Dubsado review insights

Users love

Excellent lead capture and workflow automation.
Easy to use and manage client interactions.
Professional document templates for contracts, invoices, etc.
Centralized platform for all business management needs.
Affordable pricing, especially for solopreneurs.

Comprehensive features for client management, including proposals, contracts, invoicing, and client portals.
Robust workflow automation capabilities, streamlining client onboarding and other repetitive tasks.
Excellent and responsive customer support, readily available through various channels.
Customizable branding options, allowing users to maintain a consistent brand identity.
Affordable pricing compared to other CRM solutions with similar functionalities.

Users dislike

Limited functionality in the mobile app.
Difficulty syncing email and bank accounts.
Steep learning curve, not intuitive to use.
Lack of reporting features, requires manual tracking and external tools.
Bookkeeping features are too basic, insufficient for detailed financial management.

Steep learning curve, requiring significant time investment for setup and effective use.
Limited customization options for proposals and forms, often necessitating external tools or coding knowledge.
Scheduler integration issues, including conflicts with existing calendar entries and limited multi-user functionality.
Email syncing problems, particularly with non-Gmail accounts, leading to missed messages.
Occasional bugs and glitches in various features, requiring frequent troubleshooting and support requests.

17hats and Dubsado Ratings

G2

4.4/5

(77)
Capterra

4.4/5

(118)
Glassdoor

2.9/5

(25)

G2

4.2/5

(71)
Capterra

4.2/5

(50)

Company health

Employee growth

15% increase in the last year

35% decrease in the last year

Web traffic

28% increase in the last quarter

14% decrease in the last quarter

Financing

May 2017 - $5M

No data

How customizable are the proposal and form templates in each product?

17hats provides professional document templates for proposals, contracts, and invoices, but user reviews suggest limited customization options. Dubsado also offers customizable templates for these documents, but user reviews indicate that the customization options are limited, and advanced customization may require external tools or coding knowledge.

Which product offers better integration with existing email and calendar platforms?

Dubsado offers better email integration, explicitly stating integration with major email providers. While 17hats offers communication features, its user reviews highlight difficulties syncing email and bank accounts, suggesting potential integration challenges.

What are the advantages of 17hats?

17hats is praised for its ease of use, especially for lead capture and client interaction management. It offers a centralized platform for various business management needs and provides professional document templates, making it attractive for users seeking an all-in-one solution. Its affordability is also a key advantage, particularly for solopreneurs.

What are the disadvantages of 17hats?

17hats users report a limited mobile app, difficulty syncing email and bank accounts, a steep learning curve, and a lack of robust reporting and bookkeeping features. Some users find the software less intuitive and require manual tracking and external tools for more detailed financial management.

Alternatives to 17hats and Dubsado

HoneyBook

HoneyBook is a client management platform designed for small businesses and freelancers in the USA. It brings together tools like invoicing, online payments, scheduling, contracts, and proposals into one system. HoneyBook aims to streamline client interactions, get you paid faster, and reduce administrative tasks. It also boasts integrations with popular tools like Quickbooks, Zoom, and Google Calendar.

Bloom

Bloom is a business management software designed for freelancers and small service-based businesses. It brings together essential tools like invoicing, scheduling, contracts, and client communication into a single platform. Bloom aims to streamline client management, simplify administrative tasks, and offer a professional experience. It's geared towards creative professionals who want to manage their business more efficiently.

Jointflows

Jointflows helps sales teams close deals faster and more predictably. It provides a framework and tools for standardizing sales processes, improving team alignment, and tracking progress against key milestones. This focus on efficiency and collaboration aims to shorten sales cycles, improve forecasting accuracy, and ultimately boost revenue.

CogniSaaS

CogniSaaS is a software platform designed for onboarding new customers and managing projects, particularly for enterprise SaaS companies. It aims to streamline customer projects, improve team collaboration, and provide data-driven insights to optimize project delivery and revenue recognition. CogniSaaS offers features like task management, customer collaboration tools, timesheet tracking, reporting dashboards, and resource management functionalities. Their focus on customer success and industry best practices sets them apart.

WorkflowMax

WorkflowMax is a comprehensive job and project management software designed for small to medium-sized service businesses. It provides tools for tracking time, managing projects, creating quotes and invoices, and generating reports. WorkflowMax aims to streamline your workflow, increase profitability by capturing all billable hours, and help you understand staff productivity. It integrates with other popular business tools, including Xero accounting software.

CustomerBase

CustomerBase is a business management software designed specifically for small businesses in service industries like plumbing, cleaning, and landscaping. It offers tools to manage scheduling and dispatching, invoicing and payments, customer interactions, and basic marketing. CustomerBase prides itself on its ease of use, mobile functionality, and highly-rated customer support. The software aims to help you streamline operations, get paid faster, and improve customer satisfaction.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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