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17hats

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Company health

Employee growth
15% increase in the last year
Web traffic
8% decrease in the last quarter
Financing
May 2017 - $5M

Ratings

G2
4.4/5
(77)
Capterra
4.4/5
(118)
Glassdoor
2.9/5
(25)

17hats description

17hats is a business management software designed for freelancers and small businesses. It offers tools to manage client interactions, including contracts, invoices, online payments, scheduling, and communication. 17hats aims to simplify administrative tasks and provide a central hub for managing client-based businesses.


Who is 17hats best for

17hats streamlines client management and automates workflows for small businesses and freelancers. Users praise its lead capture, automation, and professional templates. However, some find the mobile app limited and the learning curve steep. A centralized platform to manage client interactions, projects, and tasks efficiently.

  • Best for freelancers and small businesses.

  • Ideal for client-based businesses in various service industries.


17hats reviews

We've summarised 192 17hats reviews (17hats Software Advice reviews, 17hats GetApp reviews, 17hats Capterra reviews and 17hats G2 reviews) and summarised the main points below.

Pros of 17hats
  • Excellent lead capture and workflow automation.
  • Easy to use and manage client interactions.
  • Professional document templates for contracts, invoices, etc.
  • Centralized platform for all business management needs.
  • Affordable pricing, especially for solopreneurs.
Cons of 17hats
  • Limited functionality in the mobile app.
  • Difficulty syncing email and bank accounts.
  • Steep learning curve, not intuitive to use.
  • Lack of reporting features, requires manual tracking and external tools.
  • Bookkeeping features are too basic, insufficient for detailed financial management.

17hats pricing

The commentary is based on 21 reviews from 17hats Capterra reviews, 17hats G2 reviews and 17hats Software Advice reviews.

17hats offers a competitive price for its extensive features, although some users find it expensive, especially with add-ons. Others mention a decent price for an all-in-one solution and highlight the value of included functionalities like online contracts. A few users find the cost worthwhile due to time saved and streamlined workflows.

Users sentiment

Strongly positive
+1

17hats alternatives

  • Logo of HoneyBook
    17hats vs HoneyBook
    Better for creatives and agencies. Higher rated by users but more expensive with a steeper learning curve. Consider this 17hats competitor for its streamlined client experience.
    Read more
  • Logo of Bloom
    Bloom
    Better for creative professionals. Geared towards smaller businesses than 17hats. Offers client portals for project collaboration.
    Read more
  • Logo of Jointflows
    Jointflows
    Better for sales teams focused on deal closure rates and sales process improvements. Geared towards B2B sales. Has stronger ratings and is growing faster. A 17hats competitor and alternative.
    Read more
  • Logo of SAP Business ByDesign
    SAP Business ByDesign
    Better for medium to large businesses needing a comprehensive ERP. Offers broader financial features.
    Read more
  • Logo of Clientary
    Clientary
    Better ratings and perceived value. Stronger in time tracking and client portal access. A 17hats competitor and alternative.
    Read more
  • Logo of Yiftee
    Yiftee
    Better for managing gift cards within a community of merchants. Has higher employee growth momentum. More suitable for organizations focused on local economies. A 17hats alternative and competitor.
    Read more

17hats FAQ

  • What is 17hats and what does 17hats do?

    17hats is business management software for freelancers and small businesses. It streamlines client interactions, projects, and administrative tasks with tools for scheduling, invoicing, contracts, and communication, all within a centralized platform. This automation helps small businesses manage their client work efficiently.

  • How does 17hats integrate with other tools?

    17hats integrates with various tools through Zapier, allowing connections with thousands of apps. It also directly integrates with QuickBooks, Google Calendar, and Mailchimp, streamlining accounting, scheduling, and email marketing.

  • What the main competitors of 17hats?

    Top alternatives to 17hats include Bloom, FreshBooks, and Clientary. These platforms offer similar features for client management, project tracking, and business administration, catering to freelancers and small businesses. Jointflows focuses on sales teams and Yiftee specializes in digital gift cards.

  • Is 17hats legit?

    Yes, 17hats is a legitimate business management software. User reviews praise its lead capture, workflow automation, and ease of use for client interactions. It's considered a safe and helpful tool for freelancers and small businesses seeking streamlined client management.

  • How much does 17hats cost?

    17hats pricing information is not available. Contact 17hats directly to determine if the product and its features are worth the cost.

  • Is 17hats customer service good?

    Customer reviews for 17hats' customer service are mixed. While many users praise the helpful and responsive support team, some have experienced difficulties accessing support or found the lack of phone support frustrating. Others mention long wait times for responses.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.