17hats vs HoneyBook

by Gralio Mar 07, 2025

17hats and HoneyBook both offer client management solutions for small businesses and freelancers. 17hats prioritizes affordability and simplicity, while HoneyBook emphasizes a premium experience with advanced features and integrations. Choose 17hats if you need a cost-effective solution with core features. Opt for HoneyBook if you require extensive integrations, advanced automation, and customizable branding, and are willing to pay a premium.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 391 reviews and 60 websites, saving 2 hours, 40 minutes of reading.

17hats

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HoneyBook

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About

17hats is a business management software designed for freelancers and small businesses. It offers tools to manage client interactions, including contracts, invoices, online payments, scheduling, and communication. 17hats aims to simplify administrative tasks and provide a central hub for managing client-based businesses.

HoneyBook is a client management platform designed for small businesses and freelancers in the USA. It brings together tools like invoicing, online payments, scheduling, contracts, and proposals into one system. HoneyBook aims to streamline client interactions, get you paid faster, and reduce administrative tasks. It also boasts integrations with popular tools like Quickbooks, Zoom, and Google Calendar.

Summary

Main difference

17hats offers a more affordable and straightforward approach to client management, focusing on core features like invoicing, scheduling, and basic workflows. HoneyBook provides a more premium experience with advanced features like customizable branding, extensive integrations, and robust automation, but comes at a higher cost.

Relative strengths of 17hats (compared to HoneyBook)

More affordable pricing plans, especially for solopreneurs and small businesses.
Simpler user interface, potentially easier to learn for beginners.
Strong focus on core client management features, minimizing distractions.

Relative weaknesses of 17hats (compared to HoneyBook)

Limited integrations compared to HoneyBook, potentially requiring more manual workarounds.
Less customizable branding options, potentially impacting brand consistency.
Basic automation capabilities, may not suit businesses with complex workflows.

Who should use 17hats VS. HoneyBook

17hats is a business management solution for freelancers and small businesses seeking to streamline client interactions, projects, and administrative tasks. Users praise its lead capture, workflow automation, and professional document templates. However, some find the mobile app limited and the learning curve steep. Ideal for those wanting a centralized platform but not needing advanced bookkeeping.

HoneyBook is a client management platform ideal for freelancers and small businesses in the USA. It streamlines client interactions, automates tasks like reminders and invoicing, and offers integrations with tools like Quickbooks and Zoom. Users love its centralized platform and user-friendly interface but some find the initial setup difficult and report issues with payment processing times.

Best for small businesses (1-100 employees), good fit for medium businesses (101-1000).
Particularly well-suited for professional services.

Best for small businesses (1-100 employees), good fit for medium businesses (101-1000).
Excellent for creative and service-based businesses, particularly in media & entertainment, consumer goods, and professional services.

17hats and HoneyBook features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Invoicing

Supported

17hats allows creating and sending professional invoices, including recurring invoices.

Supported

HoneyBook allows creating and sending customizable invoices with integrated payment processing.
Invoice sending

Supported

17hats allows sending invoices, including recurring ones, with automatic payment reminders.

Supported

HoneyBook allows creating and sending invoices with online payment options.
Client portal access

Supported

Clients can access and manage invoices and view payment history through the secure client portal.

Supported

Clients can access and manage invoices and payment history through the client portal.
Online payments

Supported

17hats supports online payments directly from invoices via 17hats Payments.

Supported

HoneyBook allows clients to pay invoices directly online using various payment methods.
Email reminders

Supported

17hats can send automated email reminders for upcoming appointments.

Supported

HoneyBook supports automated reminders for various tasks, including appointment reminders through custom workflows.
Invoice creation

Supported

17hats allows creating and customizing invoices, including online payment options.

Supported

HoneyBook allows creating and customizing invoices, including setting payment schedules.

Qualities

Value and Pricing Transparency

No data

-0.71

Strongly negative sentiment
Customer Service

No data

-0.11

Neutral sentiment
Ease of Use

+1

Strongly positive sentiment

+0.65

Rather positive sentiment
Reliability and Performance

No data

+0.17

Neutral sentiment
Ease of Implementation

No data

-0.33

Rather negative sentiment
Scalability

No data

No data

17hats and HoneyBook Pricing

No data

We couldn't find a pricing page for 17hats.

HoneyBook offers a 7-day free trial and three pricing tiers: Starter, Essentials, and Premium. The platform provides tools for client and project management, invoicing, contract signing, scheduling, and more. HoneyBook integrates with QuickBooks Online. The AI Assistant is available in beta on all plans.

Plans

User sentiment

Strongly negative

-0.71

See full Pricing page

17hats and HoneyBook review insights

371 reviews analysed from and

Users love

Excellent lead capture and workflow automation.
Easy to use and manage client interactions.
Professional document templates for contracts, invoices, etc.
Centralized platform for all business management needs.
Affordable pricing, especially for solopreneurs.

Centralized platform for contracts, invoices, and payments, streamlining client interactions.
User-friendly interface and easy navigation.
Automated payment reminders contribute to timely payments.
Professional templates enhance business appearance and client experience.
Excellent customer support praised for responsiveness and helpfulness.

Users dislike

Limited functionality in the mobile app.
Difficulty syncing email and bank accounts.
Steep learning curve, not intuitive to use.
Lack of reporting features, requires manual tracking and external tools.
Bookkeeping features are too basic, insufficient for detailed financial management.

Difficult initial setup process, leaving some users feeling scattered.
Problems with payment processing times, sometimes exceeding the stated 2-3 business days.
Inaccurate invoicing reported, requiring manual monitoring.
Limited customization options for proposals and brochures.
Steep learning curve, especially for advanced features and new updates.

17hats and HoneyBook Ratings

G2

4.4/5

(77)
Capterra

4.4/5

(118)
Glassdoor

2.9/5

(25)

G2

4.5/5

(176)
TrustPilot

3.9/5

(20)
Glassdoor

4.2/5

(143)

Company health

Employee growth

15% increase in the last year

No change in the last year

Web traffic

8% decrease in the last quarter

1% decrease in the last quarter

Financing

May 2017 - $5M

July 2021 - $498M

How do 17hats and HoneyBook compare in ease of use for non-technical users?

While both 17hats and Honeybook aim for ease of use, user reviews suggest differing experiences. 17hats receives mixed reviews, with some praising its ease of use for client management while others mention a steep learning curve and non-intuitive navigation. Honeybook also has mixed feedback regarding ease of use; some find the interface user-friendly, while others report a difficult initial setup and steep learning curve for advanced features. Therefore, it's difficult to definitively say one is easier to use than the other for all non-technical users, as individual experiences may vary.

Which product offers better integration with other business tools I use?

HoneyBook offers better integration with other business tools. It explicitly mentions integrations with popular tools like QuickBooks, Zoom, and Google Calendar. While 17hats aims to be a central hub, it doesn't list specific integrations, and user reviews mention difficulties syncing email and bank accounts, suggesting integrations are less robust.

What are the advantages of 17hats?

17hats offers a more affordable pricing structure compared to HoneyBook, making it a more budget-friendly option for freelancers and small businesses. Users praise 17hats for its excellent lead capture and workflow automation capabilities, enabling efficient client management. Additionally, 17hats provides a centralized platform for all business management needs, simplifying administrative tasks and consolidating various tools into one location.

What are the disadvantages of 17hats?

17hats users report a limited mobile app, difficulties syncing email and bank accounts, a steep learning curve, a lack of reporting features necessitating manual tracking and external tools, and basic bookkeeping features insufficient for detailed financial management.

Alternatives to 17hats and HoneyBook

Bloom

Bloom is a business management software designed for freelancers and small service-based businesses. It brings together essential tools like invoicing, scheduling, contracts, and client communication into a single platform. Bloom aims to streamline client management, simplify administrative tasks, and offer a professional experience. It's geared towards creative professionals who want to manage their business more efficiently.

Dubsado

Dubsado is a business management tool that helps you organize and automate client interactions. It offers customizable templates for contracts, invoices, and forms, simplifying your workflow and making your business look professional. Dubsado also includes scheduling features, client portals for easy communication, and payment processing. It is suitable for businesses of all sizes and is particularly popular with creative entrepreneurs and freelancers.

Jointflows

Jointflows helps sales teams close deals faster and more predictably. It provides a framework and tools for standardizing sales processes, improving team alignment, and tracking progress against key milestones. This focus on efficiency and collaboration aims to shorten sales cycles, improve forecasting accuracy, and ultimately boost revenue.

Bonsai

Bonsai is an all-in-one business management platform designed for agencies, consultants, and freelancers. It helps you manage clients, projects, billing, and more from a single location. Bonsai offers tools like time tracking, invoicing, contract creation, and expense tracking to simplify your workflow and improve efficiency. It aims to save you time and get you paid faster by automating tasks like recurring billing, payment reminders, and expense reports.

Practice

Practice is a client management software designed for coaching and client-based businesses of all sizes. It consolidates scheduling, client communication, file storage, billing, and team management into one platform. Practice aims to streamline operations and reduce reliance on multiple tools. It offers a client portal for appointment scheduling, progress tracking, and communication, while providing business owners tools to manage their team, track payments, and automate administrative tasks.

Flowlu

Flowlu is an all-in-one business management software designed for small to medium-sized businesses. It offers tools for project management, CRM, invoicing, team collaboration, and knowledge management. Flowlu aims to streamline your workflow and centralize business operations in one platform. Key features include task and time tracking, financial management, agile project management, and a client portal. Flowlu is praised for its ease of use and comprehensive set of features, making it a suitable solution for various industries.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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