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HoneyBook description
HoneyBook is a client management platform designed for small businesses and freelancers in the USA. It brings together tools like invoicing, online payments, scheduling, contracts, and proposals into one system. HoneyBook aims to streamline client interactions, get you paid faster, and reduce administrative tasks. It also boasts integrations with popular tools like Quickbooks, Zoom, and Google Calendar.
Who is HoneyBook best for
HoneyBook is a client management platform streamlining client interactions, payments, and administrative tasks for small businesses and freelancers. Users praise its centralized platform and user-friendly interface but note difficulties with initial setup and occasional payment processing delays. HoneyBook offers various tools to manage projects, invoices, and client communication, making it ideal for creative and service-based businesses.
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Best for freelancers and small businesses.
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Ideal for creative professionals and service providers.
HoneyBook features
| Supported HoneyBook allows clients to pay invoices directly online using various payment methods. |
| Supported HoneyBook allows creating, sending, and tracking invoices, and processing payments. |
| Supported HoneyBook provides a client portal for project collaboration and communication. |
| Supported HoneyBook offers appointment scheduling with features like setting availability, sharing sessions, and automated reminders. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
HoneyBook reviews
We've summarised 194 HoneyBook reviews (HoneyBook TrustPilot reviews and HoneyBook G2 reviews) and summarised the main points below.
- Centralized platform for contracts, invoices, and payments, streamlining client interactions.
- User-friendly interface and easy navigation.
- Automated payment reminders contribute to timely payments.
- Professional templates enhance business appearance and client experience.
- Excellent customer support praised for responsiveness and helpfulness.
- Difficult initial setup process, leaving some users feeling scattered.
- Problems with payment processing times, sometimes exceeding the stated 2-3 business days.
- Inaccurate invoicing reported, requiring manual monitoring.
- Limited customization options for proposals and brochures.
- Steep learning curve, especially for advanced features and new updates.
HoneyBook pricing
The commentary is based on 31 reviews from HoneyBook G2 reviews and HoneyBook TrustPilot reviews.
Users generally find HoneyBook's pricing to be on the higher side, especially for teams and in regards to transaction fees for payments and instant deposits. While the starter plan is considered affordable, some express that the cost is steep compared to similar platforms with more features. Others wish for lower percentages taken from payments or quicker deposit times.
Users sentiment
See the HoneyBook pricing page.
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HoneyBook has a free trial.
Starter
Basic plan with unlimited clients and projects, invoices and payments, proposals and contracts, calendar sync, professional templates, client portal, and basic reports.
Essentials
Includes all Starter features plus scheduler, automations, QuickBooks Online integration, up to 2 team members, expense management, removal of HoneyBook branding, and standard reports.
Premium
Includes all Essentials features plus unlimited team members, priority support, multiple companies, onboarding specialist, and advanced reports.
HoneyBook alternatives
honeybook vs 17hatsBetter for a wider range of industries including healthcare, finance, retail, and education. Has a simpler user interface. Shows significant growth and momentum as a HoneyBook competitor and HoneyBook alternative.Read more
honeybook vs DubsadoDubsado is growing faster and better for a wider range of industries. It offers workflow automation, billable time tracking, and email integration. However, it has a steeper learning curve and some users report reliability and customer service issues.Read more
honeybook vs BonsaiBetter for agencies, consultants, freelancers in software, marketing, and professional services. Has more momentum. Caters to a wider business size range.Read more
PlutioBetter for file sharing and time tracking. A HoneyBook competitor and alternative, Plutio is growing faster, but has mixed user reviews citing bugs and poor support.Read more
FlowluBetter for a wider range of industries. A HoneyBook competitor and alternative, Flowlu offers more comprehensive project management, CRM, and knowledge management features. It has more momentum and is praised for ease of use, though some users find the interface confusing.Read more
Insightly CRMBetter suited for a wider range of industries and larger businesses. Insightly CRM is growing faster. Offers more robust CRM features like customizable reports and account management. More affordable pricing tiers.Read more
HoneyBook FAQ
What is HoneyBook and what does HoneyBook do?
HoneyBook is a client management platform designed for small businesses and freelancers. It streamlines client interactions, automates tasks, and centralizes tools like invoicing, contracts, and scheduling. HoneyBook simplifies administrative work, helping businesses get paid faster and focus on client relationships.
How does HoneyBook integrate with other tools?
HoneyBook integrates with popular tools to enhance its functionality. It offers integrations with QuickBooks for financial management, Zoom for video conferencing, and Google Calendar for scheduling synchronization. These integrations streamline workflows and centralize business operations.
What the main competitors of HoneyBook?
HoneyBook's main competitors include 17hats, Bloom, and Thryv, all catering to small businesses and freelancers. Other alternatives, like SuiteDash and ClickUp, offer broader project management features but may not be as specialized for client management. NetSuite targets larger enterprises.
Is HoneyBook legit?
Yes, HoneyBook is a legitimate client management software. It's a safe and useful platform, especially for small businesses and freelancers needing to streamline client interactions and manage projects efficiently. However, be aware of potential difficulties during initial setup and occasional issues with invoicing accuracy.
How much does HoneyBook cost?
HoneyBook's pricing includes the Starter plan at $192/year, Essentials plan at $396/year, and a Premium plan at $792/year. A 7-day free trial is available. Is HoneyBook worth it? It depends on your business needs and budget, but the robust features make it a strong contender for client management software.
Is HoneyBook customer service good?
HoneyBook's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others have experienced difficulties, citing unhelpful representatives and slow response times. Some users found the initial setup challenging.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.