Docusign vs Automation Anywhere - RPA | Robotic Process Automation

by Gralio Feb 20, 2025

Docusign and Automation Anywhere address distinct business needs. Docusign simplifies digital agreement workflows through robust e-signature features and integrations, while Automation Anywhere focuses on automating repetitive tasks across various systems using RPA. Choose Docusign for efficient e-signature management and Automation Anywhere for comprehensive task automation.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 7307 reviews and 60 websites, saving 1 day, 17 hours, 5 minutes of reading.

Docusign

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Automation Anywhere - RPA | Robotic Process Automation

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About

Docusign is a leading platform that allows businesses of all sizes to manage agreements digitally. It simplifies the process of signing, sending, and tracking documents electronically. Docusign aims to replace paper-based processes, improve efficiency, reduce errors, and enhance customer experience. It integrates with existing business systems and offers features designed for various departments, including sales, legal, and human resources.

Automation Anywhere helps businesses automate repetitive tasks, like data entry or invoice processing, using software robots. These robots work within your existing computer systems, mimicking human actions to complete tasks faster and more accurately. It offers a suite of tools for building, managing, and scaling these automations. Focused on security and ease of use, Automation Anywhere promises increased efficiency, improved accuracy, and cost savings for businesses of all sizes.

Summary

Main difference

Docusign excels in streamlining digital agreement processes, focusing on e-signatures, document management, and integrations for various departments. Automation Anywhere specializes in Robotic Process Automation (RPA), using software robots to automate repetitive tasks and improve operational efficiency across different systems.

Relative strengths of Docusign (compared to Automation Anywhere - RPA | Robotic Process Automation)

Strong e-signature capabilities: Docusign provides comprehensive features for electronic signatures, document tracking, and mobile signing.
Integrations with business systems: Docusign integrates seamlessly with popular platforms like Salesforce, Google Drive, and Dropbox, enhancing workflow efficiency.
Ease of use for signers: Docusign is designed for user-friendliness, making it simple for even non-technical users to sign and manage documents electronically.

Relative weaknesses of Docusign (compared to Automation Anywhere - RPA | Robotic Process Automation)

Limited RPA capabilities: Docusign
Cost can be a concern: Docusign's pricing can be prohibitive for smaller businesses or those with limited document signing needs.
Finding finished documents: Users occasionally report difficulties locating completed documents within the Docusign system.

What companies are using Docusign and Automation Anywhere - RPA | Robotic Process Automation?

No data

Who should use Docusign VS. Automation Anywhere - RPA | Robotic Process Automation

DocuSign is a leading e-signature platform that streamlines the process of signing, sending, and managing documents digitally. Users praise its mobile app and integrations with services like Dropbox and Salesforce. However, some find locating finished documents and using the template functionality challenging. DocuSign is ideal for businesses of all sizes seeking to improve efficiency and reduce reliance on paper-based processes.

Automation Anywhere is a robotic process automation (RPA) solution that helps businesses automate repetitive tasks. Users praise its user-friendly interface and ease of use, especially for bot scheduling and image recognition. However, some users have noted concerns about the cost and misleading free trial. It's best for small, medium, and large businesses in IT and software looking to automate tasks like data entry and invoice processing.

Ideal for small, medium, and large businesses seeking efficient document management.
Suitable for various industries, including healthcare, finance, and legal.

Best fit for small, medium, and large businesses.
Ideal for IT and software companies.

Docusign and Automation Anywhere - RPA | Robotic Process Automation features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Electronic Signature

Supported

DocuSign allows sending, signing, and tracking documents electronically.

Supported

Automation Anywhere RPA offers electronic signatures for contracts.
Integrated Payments

Supported

DocuSign supports collecting payments during the signing process via DocuSign Payments.

Not supported

Integrated payments during signing is not directly supported.
Document Generation

Supported

DocuSign automates document preparation using templates and integrations like Microsoft Power Automate.

Unknown

Document generation is not explicitly mentioned in the documentation.
Sign document

Supported

DocuSign allows users to upload PDF documents and apply electronic signatures.

Not supported

Electronic signing of PDF documents is not supported.
Digital signatures

Supported

DocuSign allows users to add digital signatures to documents.

Partially supported

Digital signatures are likely supported via third-party integrations.
Mobile signing

Supported

DocuSign fully supports mobile signing through its dedicated mobile app available on both Android and iOS. Users can upload, sign, and send documents directly from their mobile devices.

Not supported

Mobile signing is not supported.

Qualities

Value and Pricing Transparency

-0.49

Rather negative sentiment

-0.11

Neutral sentiment
Customer Service

+0.11

Neutral sentiment

+0.29

Neutral sentiment
Ease of Use

+0.92

Strongly positive sentiment

+0.93

Strongly positive sentiment
Reliability and Performance

+0.56

Rather positive sentiment

-0.03

Neutral sentiment
Ease of Implementation

+0.44

Rather positive sentiment

+0.43

Rather positive sentiment
Scalability

-0.08

Neutral sentiment

+0.69

Rather positive sentiment

Docusign and Automation Anywhere - RPA | Robotic Process Automation Pricing

No data

User sentiment

Rather negative

-0.49

See full Pricing page

No data

User sentiment

Neutral

-0.11

We couldn't find a pricing page for Automation Anywhere - RPA | Robotic Process Automation.

Docusign and Automation Anywhere - RPA | Robotic Process Automation review insights

7307 reviews analysed from and

Users love

Easy for users unfamiliar with DocuSign to sign documents
The mobile app makes it easy to sign from anywhere
Integrates well with other services like Dropbox, Google Drive, and Salesforce
Saves time by eliminating printing, scanning, and mailing documents

Very user friendly interface
Easy to learn and use
Bot scheduling and trigger is became easier.
Good feature of Image recognition.

Users dislike

Finished documents can be difficult to locate
Two-factor authentication must be done multiple times per day
Limited template functionality, especially repeating fields across pages
Difficult to remove a signer from an envelope

Control Room can be quite high. Small industries can't afford it.
Some features to capture image can be improved and added as wel
Some features are not available for community users.
False "free" claims: Many users feel the "free" service is a misleading bait-and-switch

Docusign and Automation Anywhere - RPA | Robotic Process Automation Ratings

G2

4.5/5

(2391)
Capterra

4.8/5

(2413)
Glassdoor

3.5/5

(3545)

G2

4.5/5

(2509)
Glassdoor

3.7/5

(977)

Company health

Employee growth

2% increase in the last year

19% increase in the last year

Web traffic

10% decrease in the last quarter

30% increase in the last quarter

Financing

February 2017 - $536M

March 2023 - $1B

How do DocuSign's e-signature features compare to Automation Anywhere's RPA capabilities for contract management?

DocuSign focuses specifically on e-signatures and overall contract lifecycle management, offering features like document generation, signing, and tracking. Automation Anywhere, while not a dedicated contract management tool, can automate parts of the contract process through its RPA capabilities. This means it can automate tasks like data entry, routing documents for approvals, and potentially integrating with DocuSign or other e-signature platforms. So, DocuSign handles the core signing process, while Automation Anywhere could be used to automate related workflows surrounding it.

Which product better integrates with existing business systems for document workflows and process automation?

Automation Anywhere (Product B) better integrates with existing business systems for document workflows and process automation. While DocuSign (Product A) excels at electronic signatures and document management, Automation Anywhere offers a broader range of API integrations and robotic process automation (RPA) capabilities, enabling it to automate more complex document-centric workflows within various business systems.

What are the advantages of Docusign?

DocuSign's advantages include its focus on simplifying and digitizing agreement management, offering features like electronic signatures, document generation, and integrated payments. Its wide industry applicability, strong integrations with existing business systems, and mobile signing capabilities make it versatile. Positive user reviews highlight ease of use, especially for unfamiliar signers, and time savings compared to paper-based processes. DocuSign also benefits from broad brand recognition and established market presence.

What are the disadvantages of Docusign?

DocuSign users report difficulties locating finished documents, cumbersome two-factor authentication requirements, limited template functionality (especially with repeating fields), and difficulty removing signers from envelopes.

Alternatives to Docusign and Automation Anywhere - RPA | Robotic Process Automation

Laserfiche

Laserfiche is a software platform that helps businesses go paperless. It allows you to manage and automate documents and tasks, making information easily accessible. Think of it as a central hub for all your important files and processes, with tools to streamline approvals, track data, and improve efficiency across different departments like HR, finance, and customer service. Laserfiche is a well-established solution used by mid-sized and large companies globally.

Autenti.com

Autenti is a European platform for legally signing digital documents. It allows businesses to send, sign, and store documents securely online. It offers various e-signature options, identity verification features, and process automation tools. Used by various industries, Autenti aims to streamline document workflows, reduce reliance on paper, and enhance operational efficiency for businesses of all sizes.

Automate Robotic Process Automation

Automate is a Robotic Process Automation (RPA) software designed to increase productivity by automating repetitive tasks. Its drag-and-drop interface makes it easy to use, even for non-technical users, allowing you to build automated workflows, called "bots," without writing code. Automate offers over 70 pre-built actions and integrates with popular business applications. It's suitable for automating various tasks, from simple data entry to complex business processes. Automate, now part of Fortra, focuses on providing accessible and scalable automation for businesses of all sizes.

Adobe Acrobat

Adobe Acrobat is a software solution that lets you create, edit, convert, share, sign, and combine PDF documents. Popular with large companies, Acrobat offers robust security features to protect your documents and ensures compliance with industry standards. You can integrate Acrobat with Microsoft 365, Teams, Outlook, Google Workspace, and other popular apps to streamline your workflows. It also offers mobile functionality so you can work from anywhere.

Adobe Acrobat Sign

Adobe Acrobat Sign is a cloud-based e-signature service that allows you to create, send, sign, and manage legally binding documents. It integrates with popular platforms like Microsoft 365 and Salesforce, letting you work within your existing workflows. Acrobat Sign simplifies the signing process for everyone involved, eliminating the need for printing, scanning, and mailing paper documents.

Document eSign

Document eSign is a software platform that allows businesses to manage electronic signatures, simplifying how documents are signed and sent. It aims to improve efficiency by automating approvals and signatures for both internal processes and client interactions. Document eSign focuses on providing a user-friendly way to sign documents legally from any location, making it suitable for businesses of all sizes looking to streamline their document workflows.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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