Docusign vs Autenti.com

by Gralio Feb 11, 2025

Docusign and Autenti.com are both e-signature platforms with distinct strengths. Docusign offers a more comprehensive solution with numerous integrations, while Autenti.com provides a cost-effective option focused on European compliance.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 4806 reviews and 60 websites, saving 1 day, 3 hours, 12 minutes of reading.

Docusign

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Autenti.com

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About

Docusign is a leading platform that allows businesses of all sizes to manage agreements digitally. It simplifies the process of signing, sending, and tracking documents electronically. Docusign aims to replace paper-based processes, improve efficiency, reduce errors, and enhance customer experience. It integrates with existing business systems and offers features designed for various departments, including sales, legal, and human resources.

Autenti is a European platform for legally signing digital documents. It allows businesses to send, sign, and store documents securely online. It offers various e-signature options, identity verification features, and process automation tools. Used by various industries, Autenti aims to streamline document workflows, reduce reliance on paper, and enhance operational efficiency for businesses of all sizes.

Summary

Main difference

Docusign is a well-established platform with a broader range of integrations and features, making it suitable for businesses needing a robust and versatile solution. Autenti.com, while newer, focuses on European compliance and offers competitive pricing, which might be attractive to smaller European businesses.

Relative strengths of Docusign (compared to Autenti.com)

Wider range of integrations with popular business systems.
More mature product with extensive features and functionalities.
Larger user base and more readily available support resources.

Relative weaknesses of Docusign (compared to Autenti.com)

Can be more expensive than Autenti.com, especially for smaller businesses.
Some users find the platform less intuitive and more complex to navigate.
Limited focus on European compliance compared to Autenti.com.

What companies are using Docusign and Autenti.com?

No data

Who should use Docusign VS. Autenti.com

DocuSign is a leading e-signature platform ideal for businesses of all sizes seeking to streamline agreement processes. Users praise its mobile app and integrations with popular services. However, some find locating finished documents and managing templates challenging. DocuSign eliminates printing and scanning, saving time and enhancing efficiency.

Autenti is a European digital signature platform perfect for small businesses. It simplifies sending, signing, and storing documents securely online. With mobile signing and various e-signature options including qualified ones, Autenti streamlines workflows and reduces reliance on paper. Pricing plans are available monthly or annually, with annual subscriptions offering cost savings.

Best for small, medium, and large businesses.
Suitable for various industries, including Healthcare, Finance, and E-commerce.

Best for small businesses seeking efficient digital document signing.
Ideal for businesses requiring legally binding digital signatures.

Docusign and Autenti.com features

Supported

Partially supported

Not supported

Type in the name of the feature or in your own words tell us what you need

Electronic Signature

Supported

DocuSign allows sending, signing, and tracking documents electronically.

Supported

Autenti allows sending, signing, and tracking documents electronically.
Integrated Payments

Supported

DocuSign supports collecting payments during the signing process via DocuSign Payments.

Not supported

Autenti can generate payment links, but does not integrate payment collection during signing.
Electronic Signatures

Supported

DocuSign offers legally-binding e-signatures and automates signature requests for various documents.

Supported

Autenti offers legally-binding e-signatures and automates the signing process for various documents at an affordable price.
E-signature validator

Supported

DocuSign verifies authenticity of signatures created within its platform.

Supported

Autenti.com supports e-signature validation for various types of e-signatures and seals.
Sign document

Supported

DocuSign allows users to upload PDF documents and apply electronic signatures.

Supported

Autenti.com allows users to electronically sign PDF documents.
Digital signatures

Supported

DocuSign allows users to add digital signatures to documents.

Supported

Autenti.com allows adding digital signatures to documents and supports various types of e-signatures, including qualified ones.

Qualities

Value and Pricing Transparency

-0.49

Rather negative sentiment

No data
Customer Service

+0.11

Neutral sentiment

No data
Ease of Use

+0.92

Strongly positive sentiment

No data
Reliability and Performance

+0.56

Rather positive sentiment

No data
Ease of Implementation

+0.44

Rather positive sentiment

No data
Scalability

-0.08

Neutral sentiment

No data

Docusign and Autenti.com Pricing

No data

User sentiment

Rather negative

-0.49

See full Pricing page

Autenti offers monthly and annual billing cycles for its pricing plans, with annual subscriptions offering cost savings compared to monthly payments. They provide a 20% discount on the annual PRO Plan subscription and the option to connect a payment card is not mandatory during the 14-day free trial period.

Plans

See full Pricing page

Docusign and Autenti.com review insights

4806 reviews analysed from and

Users love

Easy for users unfamiliar with DocuSign to sign documents
The mobile app makes it easy to sign from anywhere
Integrates well with other services like Dropbox, Google Drive, and Salesforce
Saves time by eliminating printing, scanning, and mailing documents

No data

Users dislike

Finished documents can be difficult to locate
Two-factor authentication must be done multiple times per day
Limited template functionality, especially repeating fields across pages
Difficult to remove a signer from an envelope

No data

Docusign and Autenti.com Ratings

G2

4.5/5

(2391)
Capterra

4.8/5

(2413)
Glassdoor

3.5/5

(3545)

G2

5.0/5

(2)
Glassdoor

4.0/5

(4)

Company health

Employee growth

2% increase in the last year

4% decrease in the last year

Web traffic

10% decrease in the last quarter

12% decrease in the last quarter

Financing

February 2017 - $536M

June 2022 - $15M

How does DocuSign's mobile app compare to Autenti's for ease of use?

DocuSign's mobile app receives positive user feedback for its ease of use, allowing signing from anywhere. Autenti also has a mobile app for signing, but there is no available data regarding its ease of use. DocuSign's higher G2 and Capterra ratings, along with the specific user praise for its mobile app, suggest it may provide a more user-friendly mobile experience compared to Autenti.

Which product better supports scaling for enterprise-level businesses?

DocuSign is better suited for scaling for enterprise-level businesses. While Autenti's website traffic growth is higher, DocuSign receives a "medium" rating for enterprise suitability compared to Autenti's "bad" rating. Furthermore, DocuSign has significantly more reviews and a larger LinkedIn employee growth, suggesting greater stability and resources for supporting larger organizations. DocuSign also boasts a wider range of integrations and features catering to diverse departments within an enterprise.

What are the advantages of Docusign?

Docusign boasts wider industry applicability and better ratings across G2, Capterra, and Glassdoor, indicating broader market acceptance and user satisfaction. It also offers integrated payments, document generation, and strong integrations with popular services like Dropbox, Google Drive, and Salesforce. Furthermore, Docusign's mobile app receives positive user feedback for ease of use and accessibility.

What are the disadvantages of Docusign?

DocuSign users have reported difficulties locating finished documents and needing to perform two-factor authentication multiple times per day. Some users also find the template functionality limiting, especially for repeating fields across pages, and removing a signer from an envelope difficult.

Alternatives to Docusign and Autenti.com

Automation Anywhere - RPA | Robotic Process Automation

Automation Anywhere helps businesses automate repetitive tasks, like data entry or invoice processing, using software robots. These robots work within your existing computer systems, mimicking human actions to complete tasks faster and more accurately. It offers a suite of tools for building, managing, and scaling these automations. Focused on security and ease of use, Automation Anywhere promises increased efficiency, improved accuracy, and cost savings for businesses of all sizes.

Adobe Acrobat Sign

Adobe Acrobat Sign is a cloud-based e-signature service that allows you to create, send, sign, and manage legally binding documents. It integrates with popular platforms like Microsoft 365 and Salesforce, letting you work within your existing workflows. Acrobat Sign simplifies the signing process for everyone involved, eliminating the need for printing, scanning, and mailing paper documents.

NFQES Platform

NFQES Platform is a secure online platform that helps businesses manage and optimize their electronic document signing process. It offers different levels of electronic signatures, including legally binding qualified electronic signatures, compliant with EU regulations. The platform allows for signing various documents, validating existing electronic signatures, and offers a user-friendly interface. It caters to businesses of all sizes that handle sensitive documents and require a secure and efficient way to sign and validate them electronically.

Document eSign

Document eSign is a software platform that allows businesses to manage electronic signatures, simplifying how documents are signed and sent. It aims to improve efficiency by automating approvals and signatures for both internal processes and client interactions. Document eSign focuses on providing a user-friendly way to sign documents legally from any location, making it suitable for businesses of all sizes looking to streamline their document workflows.

SuiteFiles

SuiteFiles is a cloud-based software designed for professional service firms, such as accounting, legal, and engineering firms, seeking to improve their document management and client collaboration. It offers a centralized platform for creating, storing, sharing, and collaborating on documents. Its features include secure client portals, task management, digital signatures, and integrations with popular business applications like Xero and Microsoft 365. SuiteFiles aims to streamline workflows, reduce overhead, and enhance client experiences.

Foxit PDF Editor Suite

Foxit PDF Editor Suite is a software solution for businesses to create, edit, manage, and securely share PDFs. It offers e-signature capabilities, integrates with popular platforms like Microsoft Office 365 and Google Workspace, and boasts AI-powered features for document analysis and generation. Foxit is known as a cost-effective alternative to Adobe Acrobat, recognized for its speed and innovative features.

Page co-authored by

Michal Kaczor

CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

Tymon Terlikiewicz

CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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