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Docusign description
Docusign is a leading platform that allows businesses of all sizes to manage agreements digitally. It simplifies the process of signing, sending, and tracking documents electronically. Docusign aims to replace paper-based processes, improve efficiency, reduce errors, and enhance customer experience. It integrates with existing business systems and offers features designed for various departments, including sales, legal, and human resources.
What companies are using Docusign?
Who is Docusign best for
DocuSign is a great option for businesses of all sizes looking to go paperless. Users praise its ease of use, especially for those unfamiliar with e-signature software, and the convenience of the mobile app. It integrates seamlessly with popular platforms such as Dropbox, Google Drive, and Salesforce. However, some users find the pricing to be a bit high and experience difficulties locating finished documents.
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DocuSign is a good fit for businesses of all sizes, though users note pricing can be a pain point.
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DocuSign is a versatile solution suitable for various industries, aiming to streamline agreement processes across the board.
Docusign features
| Supported DocuSign allows sending email reminders to signatories. |
| Supported DocuSign allows users to upload PDF documents and apply electronic signatures. |
| Supported DocuSign allows users to add digital signatures to documents. |
| Supported DocuSign fully supports mobile signing through its dedicated mobile app available on both Android and iOS. Users can upload, sign, and send documents directly from their mobile devices. |
| Supported DocuSign allows sending documents to multiple people for signing. |
| Supported DocuSign provides a detailed audit trail, tracking access, edits, and signatures. |
| Supported DocuSign allows defining signing order with sequential and parallel options. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Docusign reviews
We've summarised 4804 Docusign reviews (Docusign Software Advice reviews, Docusign GetApp reviews, Docusign Capterra reviews and Docusign G2 reviews) and summarised the main points below.
- Easy for users unfamiliar with DocuSign to sign documents
- The mobile app makes it easy to sign from anywhere
- Integrates well with other services like Dropbox, Google Drive, and Salesforce
- Saves time by eliminating printing, scanning, and mailing documents
- Finished documents can be difficult to locate
- Two-factor authentication must be done multiple times per day
- Limited template functionality, especially repeating fields across pages
- Difficult to remove a signer from an envelope
Docusign pricing
The commentary is based on 463 reviews from Docusign Capterra reviews, Docusign G2 reviews, Docusign GetApp reviews and Docusign Software Advice reviews.
DocuSign is widely recognized as a leading e-signature solution with a user-friendly interface, but many users find the pricing structure to be expensive compared to competitors, especially for small businesses or individual users with lower transaction volumes.
Users sentiment
See the Docusign pricing page.
Docusign alternatives
docusign vs Automation Anywhere - RPA | Robotic Process AutomationBetter for automating tasks in IT and has more momentum. More suitable for enterprise customers.Read more
docusign vs Autenti.comIt's a much better fit for Small businesses. It has more momentum based on website traffic growth. However, it has less momentum based on LinkedIn data.Read more
Foxit PDF Editor SuiteBetter for users who need a cost-effective solution and prefer a one-time purchase over subscription. More focused on industries like Automotive, Aerospace & Defence.Read more
Docusign FAQ
What is Docusign and what does Docusign do?
Docusign is a digital agreement platform that allows businesses to manage electronic signatures, contracts, and other documents. This popular software increases efficiency by eliminating the need for printing, faxing, and scanning documents. DocuSign is known for its ease of use, mobile accessibility, and robust security features.
How does Docusign integrate with other tools?
Docusign offers robust product integrations, connecting seamlessly with popular platforms like Dropbox, Google Drive, and Salesforce. This allows users to manage electronic signatures within their existing workflows for streamlined document management.
What the main competitors of Docusign?
DocuSign's main competitors include Adobe Sign, HelloSign (owned by Dropbox), PandaDoc, and SignNow. These companies offer similar e-signature and document management solutions, catering to various business needs and budgets.
Is Docusign legit?
Yes, DocuSign is a legitimate and widely used platform for electronic signatures. It is a safe and secure way to sign and manage documents online, trusted by businesses of all sizes worldwide.
How much does Docusign cost?
There is no pricing information available for Docusign.
Is Docusign customer service good?
Based on the reviews, Docusign's customer service receives mixed feedback. While some users praise the responsiveness and helpfulness of the support team, others express frustration with slow response times and difficulty getting issues resolved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.