ClickUp vs Basecamp

by Gralio Feb 09, 2025

ClickUp and Basecamp both offer solutions for project management and team collaboration, but cater to different needs. ClickUp is a feature-rich platform ideal for teams seeking extensive customization and integrations. Basecamp, on the other hand, offers a simpler, more streamlined experience suitable for teams prioritizing ease of use and clear communication.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 9958 reviews and 60 websites, saving 2 days, 7 hours, 49 minutes of reading.

About

ClickUp is a comprehensive work management platform designed to consolidate various work processes into one centralized location. It offers a wide array of features including task management, project planning, document collaboration, communication tools, goal setting, and automation options. ClickUp aims to enhance team collaboration, improve visibility across projects, and streamline workflows for increased productivity regardless of team size or industry.
Basecamp is a software application designed to simplify teamwork and communication within organizations of all sizes. It offers a centralized platform for managing projects, assigning tasks, sharing documents, scheduling deadlines, and engaging in real-time discussions, all in one place. Basecamp aims to streamline workflows, enhance team collaboration, and reduce reliance on lengthy meetings and email threads. Its straightforward design promotes clarity and ease of use.

Summary

Main difference
ClickUp offers a wider range of features and integrations, making it a more powerful, but potentially more complex, solution. Basecamp, conversely, prioritizes simplicity and ease of use, providing a more streamlined experience for core project management and team communication.

Relative strengths of ClickUp (compared to Basecamp)

  • ClickUp offers a free plan, providing a cost-effective entry point for smaller teams or individuals.

  • ClickUp provides a broader set of features including goal setting, workload management, and advanced reporting.

  • ClickUp integrates with a larger number of third-party applications, enhancing its flexibility and customizability.

Relative weaknesses of ClickUp (compared to Basecamp)

  • ClickUp's extensive feature set can be overwhelming for new users, requiring a steeper learning curve.

  • ClickUp's mobile app has received mixed reviews, potentially hindering productivity for mobile-heavy teams.

  • ClickUp's pricing, while offering a free tier, can become more expensive than Basecamp for larger teams.

Who is using ClickUp and Basecamp?

Who should use ClickUp VS. Basecamp

ClickUp is a versatile project management solution ideal for teams seeking an all-in-one platform. Users praise its customizable features, user-friendly interface, and robust task management capabilities. However, some find the extensive features overwhelming and experience occasional glitches. ClickUp offers a free plan and paid options to suit different needs.

Basecamp helps streamline team communication and project management. Users love its consolidated to-do lists and real-time updates. However, some users mention the lack of time-tracking and advanced reporting. Ideal for remote teams or complex projects.

  • Best for small, medium, and large businesses.

  • Suitable for various industries, including e-commerce, retail, healthcare, and technology.

  • Best for small to medium-sized businesses.

  • Suitable for most industries, especially those focused on teamwork and project management.

ClickUp and Basecamp features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Message Board
    Supported

    ClickUp offers a centralized message board called ClickUp Chat with channels and posts for focused discussions.

    Supported

    Basecamp offers a centralized message board for focused discussions, replacing scattered email threads.

  • Task Management
    Supported

    ClickUp fully supports task management, including assigning tasks, setting due dates, and tracking progress.

    Supported

    Basecamp supports creating, managing, assigning, and tracking tasks, including due dates and lists.

  • Multiple Project Views
    Supported

    ClickUp supports multiple project views like list, board, Gantt, calendar, and custom views.

    Partially supported

    Basecamp supports list, board, timeline, and calendar views, but not Gantt charts or custom views.

  • Real-Time Team Communication
    Supported

    ClickUp offers real-time chat, comments, mentions, and file sharing for team communication.

    Supported

    Basecamp supports real-time communication via chat, mentions, and file sharing.

  • Project management integrations
    Partially supported

    ClickUp does not natively integrate with tools like Jira, Trello, or Asana, but it could be achieved through third-party services or custom API integrations.

    Not supported

    Basecamp does not directly integrate with Jira, Trello, or Asana.

  • Task management
    Supported

    ClickUp supports the ability to create and assign tasks to team members.

    Supported

    Basecamp supports creating and assigning tasks using to-do lists.

Qualities

  • Value and Pricing Transparency
    +0.03
    Neutral sentiment
    -0.17
    Neutral sentiment
  • Customer Service
    +0.41
    Rather positive sentiment
    -0.14
    Neutral sentiment
  • Ease of Use
    +0.7
    Strongly positive sentiment
    +0.83
    Strongly positive sentiment
  • Reliability and Performance
    +0.23
    Neutral sentiment
    +0.5
    Rather positive sentiment
  • Ease of Implementation
    -0.02
    Neutral sentiment
    +0.57
    Rather positive sentiment
  • Scalability
    +0.33
    Rather positive sentiment
    -0.67
    Rather negative sentiment
ClickUp and Basecamp Pricing
ClickUp offers a tiered subscription pricing model with a free plan and several paid plans. The pricing is per user per month, billed annually. They also offer add-ons like ClickUp AI.
Plans

User sentiment

Neutral
+0.03

See full Pricing page

No data

User sentiment

Neutral
-0.17
We couldn't find a pricing page for Basecamp.

ClickUp and Basecamp review insights

9896 reviews analysed from and

Users love

  • Highly customizable and adaptable to various workflows.
  • User-friendly interface praised for its clean design.
  • Effective for team collaboration and communication.
  • Robust task management features with multiple views.
  • Like that you can create and be a part of many different projects and the system will consolidate all of your to-dos.
  • The notification feature is great to keep updates in real time.
  • Ability to copy and paste projects so you can use the steps/to-dos created today for the next time you do the project.
  • Ease of Use

Users dislike

  • Occasional glitches and bugs can disrupt workflow.
  • Mobile app can be glitchy and less intuitive than the desktop version.
  • Advanced features, like custom workflows, can be complex to set up.
  • The abundance of features can be overwhelming for new users.
  • Calendar should be able to sync as it was yours so everything to schedule seems to be done from your google account.
  • It lacks advanced reporting features, which makes tracking project progress less detailed than I\'d like.
  • It does not include built-in time tracking.
  • No Time Tracking.It does not include built-in time tracking.

ClickUp and Basecamp Ratings

  • G2
    4.7/5
    (2590)
  • Capterra
    4.6/5
    (2460)
  • TrustPilot
    3.1/5
    (62)
  • Glassdoor
    3.7/5
    (393)
  • G2
    4.1/5
    (2508)
  • Capterra
    4.4/5
    (2400)

Company health

Employee growth

14% increase in the last year
5% increase in the last year

Web traffic

1% decrease in the last quarter
16% decrease in the last quarter

Financing

July 2021 - $538M
No data

How do ClickUp's customizable workflows compare to Basecamp's simpler project structure?

ClickUp offers highly customizable workflows, allowing users to tailor the platform to their specific needs with various views, custom fields, and automation. In contrast, Basecamp emphasizes simplicity with a more structured and less customizable approach to project management. This makes Basecamp easier to adopt initially, but potentially less adaptable to complex or evolving project requirements compared to ClickUp.

Which product better facilitates client interaction and feedback within projects?

Basecamp better facilitates client interaction and feedback within projects due to its dedicated client portals. These portals provide a centralized space for clients to access project information, collaborate with the team, and provide feedback, streamlining communication and enhancing transparency. While ClickUp offers robust collaboration features, it lacks this specific client-focused functionality.

What are the advantages of ClickUp?

ClickUp offers a wider range of features, including goal setting and automation options, compared to Basecamp's more streamlined approach. ClickUp also demonstrates stronger growth metrics in terms of website traffic and employee growth, suggesting a more dynamic and expanding platform. Furthermore, user reviews highlight ClickUp's highly customizable nature and robust task management capabilities, making it adaptable to diverse workflows. While both platforms receive positive user feedback for ease of use, ClickUp's broader functionality may be more advantageous for teams seeking a comprehensive work management solution in a single platform.

What are the disadvantages of ClickUp?

ClickUp's extensive features can be overwhelming for new users, and its mobile app has been criticized for glitches and a less intuitive design than the desktop version. Users also report occasional bugs and complexities in setting up advanced features like custom workflows.

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Page co-authored by
MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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