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Zoho BugTracker description
Zoho BugTracker is a tool that helps teams find and fix software problems. It allows you to record, track, and manage these problems (bugs) in one central location. Zoho BugTracker helps your team communicate about bugs, track the time spent fixing them, and ensures everyone is notified about updates. It also offers automation features for repetitive tasks and integrates with other popular tools. Overall, it aims to make the software development process smoother and helps you deliver better products on time.
Who is Zoho BugTracker best for
Zoho BugTracker is a cost-effective bug tracking solution ideal for software development teams of all sizes. Users love its user-friendly interface, comprehensive features, and real-time updates. However, some users have noted limitations in customization and integrations. If you need a simple, collaborative tool to manage bugs, Zoho BugTracker is worth considering.
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Ideal for small, medium, and enterprise software teams.
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Best fit for Software, IT, Telecommunications, and related industries.
Zoho BugTracker features
| Supported Zoho BugTracker allows attaching screenshots and documents to bugs. |
| Supported Zoho BugTracker supports email notifications for issue changes, allowing custom templates and user-specific settings. |
| Supported Zoho BugTracker supports filtering by status, priority, and assignee. |
| Supported Zoho BugTracker allows customizing issue workflows, statuses, and their order. |
| Supported Zoho BugTracker provides features to create, assign, prioritize, and track issues within projects. |
| Supported Zoho BugTracker supports issue history tracking, including status changes, comments, and assignments. |
| Supported Zoho BugTracker categorizes issues by severity using levels like critical, severe, normal, and low. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Zoho BugTracker reviews
We've summarised 212 Zoho BugTracker reviews (Zoho BugTracker GetApp reviews, Zoho BugTracker Capterra reviews and Zoho BugTracker G2 reviews) and summarised the main points below.
- User-friendly interface and easy to learn.
- Cost-effective, especially the free plan for small teams.
- Comprehensive bug tracking features, including custom fields and workflows.
- Real-time updates and notifications.
- Excellent collaboration features, such as team communication and bug assignment.
- Limited customization for bug statuses, severity levels, and milestone statuses.
- Free plan has limited storage and user capacity.
- Setup and initial data migration can be challenging.
- Occasional bugs and UI responsiveness issues.
- Limited integrations with non-Zoho products, particularly for code snippets and review comments
Zoho BugTracker pricing
The commentary is based on 16 reviews from Zoho BugTracker Capterra reviews, Zoho BugTracker G2 reviews and Zoho BugTracker GetApp reviews.
Zoho BugTracker offers a 10-day free trial. Local taxes (VAT, GST, etc.) will be charged in addition to the prices mentioned.
Users sentiment
See the Zoho BugTracker pricing page.
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Zoho BugTracker has a free plan.
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Zoho BugTracker has a free trial.
Free Plan
2 projects, attach files up to 5GB, add issues via email.
Standard
10 projects, 5 project templates, attach files up to 100GB, bug reports, time tracking, status & workflow, project custom status.
Premium
Unlimited projects, 20 project templates, attach files up to 120GB, custom fields, custom roles & profiles, custom notifications, business rules, SLA automation, custom views, personalized email to add bugs, webhooks, custom functions, teams - custom user groups.
Zoho BugTracker alternatives
MantisBTBetter for smaller teams seeking free, open-source bug tracking. A Zoho BugTracker alternative with a simpler setup but less modern interface. Community support instead of dedicated customer service.Read more
JiraBetter for larger teams and enterprise customers needing advanced project management features. Steeper learning curve and potentially overwhelming for new users. More expensive.Read more
BUGtrackBetter fit for mid-sized companies. Has slower momentum compared to Zoho BugTracker. Zoho BugTracker is a better Zoho BugTracker alternative for software teams.Read more
YbugBetter for gathering user feedback directly on websites. Easier implementation and simpler to use. Integrates with Asana and Trello.Read more
Zoho BugTracker FAQ
What is Zoho BugTracker and what does Zoho BugTracker do?
Zoho BugTracker is a bug tracking tool that helps software teams identify, record, and manage bugs in a central platform. It streamlines communication, tracks time spent on fixes, and provides automation and integrations to improve the software development lifecycle. It is suitable for teams of all sizes.
How does Zoho BugTracker integrate with other tools?
Zoho BugTracker integrates with other Zoho products and some external tools. However, users note that integrations with non-Zoho products, especially for code snippets and review comments, are limited. It offers email notifications and supports custom templates.
What the main competitors of Zoho BugTracker?
Top alternatives to Zoho BugTracker include Instabug for mobile app debugging, MantisBT as a free and open-source option, BugHerd for website feedback, and BugAware for comprehensive bug tracking. These competitors offer similar functionality with varying features and pricing.
Is Zoho BugTracker legit?
Zoho BugTracker is a legitimate bug tracking tool. It's safe, user-friendly, and offers a cost-effective solution, especially for small teams seeking comprehensive bug tracking features. However, be aware of potential limitations in customization and integrations.
How much does Zoho BugTracker cost?
Zoho BugTracker pricing is not publicly available. Contact Zoho directly for pricing details regarding their plans and add-ons. Consider exploring alternative bug tracking software if budget is a primary concern.
Is Zoho BugTracker customer service good?
Zoho BugTracker's customer service receives mixed reviews. While some users praise the support team's responsiveness and attentiveness to feedback, others have found the support team lacking in product knowledge, particularly with customization.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.