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ZenQMS description
ZenQMS is a cloud-based quality management system (QMS) designed for life sciences companies of all sizes. It offers a suite of connected modules for document control, training, issue management, change control, and audits. ZenQMS stands out with its transparent pricing model, including all modules and unlimited users in a single annual fee. It's designed to be user-friendly, scalable, and compliant with industry standards like FDA 21 CFR Part 11 and ISO requirements. ZenQMS promises ease of use, robust functionality, and dedicated support to help manage quality and compliance effectively.
Who is ZenQMS best for
ZenQMS is a user-friendly cloud-based quality management system (QMS) designed for life sciences companies. It offers a suite of connected modules for document control, training, issue management, change control, and audits, with transparent pricing and unlimited users. Users praise its intuitive interface and comprehensive training module, while some find the audit module clunky and reporting limited.
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Best for small to medium-sized businesses.
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Ideal for life sciences companies.
ZenQMS features
| Supported ZenQMS supports version control for various document types, including SOPs, designs, and specs. |
| Supported ZenQMS offers tools to manage and track corrective and preventive actions. |
| Supported ZenQMS supports training completion tracking with dashboards, SCORM integration, and automated reminders. |
| Supported ZenQMS provides secure document storage and management features. |
| Supported ZenQMS supports audit planning and scheduling, including scope, objectives, criteria, and resources. |
| Supported ZenQMS supports document creation and editing within the system. |
| Supported ZenQMS provides full visibility into training status, including documents and trainees. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ZenQMS reviews
We've summarised 84 ZenQMS reviews (ZenQMS G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Easy to use and intuitive interface.
- Transparent pricing model with unlimited users.
- Comprehensive training module.
- Flexible and customizable workflows for various processes.
- Difficult to remove categories and roles.
- Audit module is clunky and difficult to use.
- Lacks an equipment module.
- Limited customization for email notifications.
- Reporting functionality is limited, requires manual formatting.
- No option to upload legacy documents with original effective date.
- Difficult to edit text formatting in issues/changes.
- No document change control process that governs approval of multiple linked documents.
- Inability to add appendix numbers and Key-ID to headers.
ZenQMS pricing
The commentary is based on 16 reviews from ZenQMS G2 reviews.
ZenQMS is praised for its affordability and excellent value, especially for smaller businesses. Reviewers highlight its competitive pricing, all-inclusive modules, and cost-effectiveness compared to other QMS systems. While some mention minor feature trade-offs, the overall pricing sentiment is overwhelmingly positive.
Users sentiment
See the ZenQMS pricing page.
ZenQMS alternatives
MasterControl Quality Management SystemBetter for medium and large businesses. Has more established brand presence and is growing faster. A MasterControl Quality Management System alternative, ZenQMS, may be a better option for those looking for transparent pricing.Read more
QualioHas less momentum and more negative user reviews regarding specific features like document editing and navigation. It may be less suitable for large enterprises seeking a ZenQMS alternative or competitor.Read more
TrackWiseBetter suited for larger enterprises and more applicable to various industries. Has stronger brand presence and momentum. More comprehensive quality management features, but potentially more difficult to use.Read more
Veeva CRMBetter for managing customer relationships, sales, and marketing in the pharmaceutical and biotech industries. It has more momentum in terms of employee growth. Focuses on customer interaction management rather than quality management. A Veeva CRM alternative and competitor for life sciences companies.Read more
SciNoteBetter for individual researchers and academic labs. Offers a free version and is more focused on data management and inventory tracking. Has slower momentum and some users find navigation and formatting limiting.Read more
SimplerQMSBetter for companies needing ERP integrations. Grows much faster. A ZenQMS competitor focused on simplifying compliance for life science companies.Read more
ZenQMS FAQ
What is ZenQMS and what does ZenQMS do?
ZenQMS is a cloud-based quality management system (QMS) for life sciences companies. It offers modules for document control, training, audits, and other quality processes, ensuring compliance with industry standards. ZenQMS is praised for its user-friendly interface and transparent pricing.
How does ZenQMS integrate with other tools?
ZenQMS integrates with SCORM for training. It lacks integrations with other tools, which some users consider a drawback. For robust integrations, consider alternatives like ETQ Reliance or MasterControl.
What the main competitors of ZenQMS?
Top alternatives to ZenQMS include ETQ Reliance, SimplerQMS, and MasterControl. These competitors offer similar QMS functionality, often with additional features for document control, training, audits, and compliance management in regulated industries.
Is ZenQMS legit?
Yes, ZenQMS is a legitimate cloud-based quality management system (QMS) software. It's known for its user-friendly interface and transparent pricing. G2 reviews rate ZenQMS 4.7/5 stars, praising its customer support and training module. However, some users mention limitations with the audit module and reporting functionality.
How much does ZenQMS cost?
I couldn't find pricing details for ZenQMS. For the most current pricing information, it's best to contact ZenQMS directly or visit their website.
Is ZenQMS customer service good?
ZenQMS receives overwhelmingly positive feedback regarding their customer support. Users consistently praise the responsiveness and helpfulness of the support team, describing them as "amazing," "incredibly helpful," and "exceptional." They are lauded for their quick response times and commitment to customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.