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MasterControl Quality Management System description
MasterControl is a cloud-based quality management system (QMS) designed for life sciences and regulated industries. It helps businesses of all sizes digitize and automate their quality and compliance processes, from document control and training to audits and risk management. The platform aims to streamline workflows, reduce errors, and help companies bring products to market faster, without sacrificing quality or compliance. MasterControl has been in the industry for over 25 years and is known for its comprehensive features and industry-specific solutions.
What companies are using MasterControl Quality Management System?
Who is MasterControl Quality Management System best for
MasterControl is a cloud-based quality management system (QMS) ideal for life sciences and regulated industries. It helps automate quality and compliance processes, from document control to risk management. Users praise its comprehensive features and centralized platform but note difficulties with document search and reporting. MasterControl aims to streamline workflows and accelerate product delivery while ensuring compliance.
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Best fit for small to medium-sized businesses in regulated industries.
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Ideal for life sciences, especially pharmaceutical, medical device, and biotech companies.
MasterControl Quality Management System features
| Supported MasterControl Quality Management System supports managing corrective and preventive actions. |
| Supported MasterControl automates document-based processes such as approvals and routing. |
| Supported MasterControl Quality Management System supports version control and tracks document changes. |
| Supported MasterControl supports risk management, which helps mitigate risks and improve compliance. |
| Supported MasterControl supports audit planning, scheduling, defining scope, objectives, criteria, and resources. |
| Supported MasterControl tracks employee training completion status. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
MasterControl Quality Management System reviews
We've summarised 323 MasterControl Quality Management System reviews (MasterControl Quality Management System G2 reviews) and summarised the main points below.
- Comprehensive document management capabilities.
- Integrated training module streamlines training processes.
- Centralized platform for all quality processes.
- Excellent customer support.
- Cloud-based system enhances accessibility and reduces IT burden.
- Difficult to search for documents effectively.
- JReports is not user-friendly and lacks flexibility.
- Limited customization options for forms and workflows.
- Slow performance and occasional system glitches.
- High cost of licenses and additional modules.
MasterControl Quality Management System pricing
The commentary is based on 15 reviews from MasterControl Quality Management System G2 reviews.
MasterControl is a powerful QMS, but reviews frequently cite high licensing costs and expensive customization. Some users mention a "big price tag," while others express frustration with being "nickel and dimed" for additional features and support. Despite this, many find the software valuable enough to justify the cost.
Users sentiment
MasterControl Quality Management System alternatives
ZenQMSMore suitable for businesses of all sizes. A MasterControl Quality Management System alternative with transparent pricing and unlimited users. Has faster website traffic growth momentum.Read more
Greenlight Guru Quality Management SystemBetter for small to medium medical device businesses. Has less momentum. Lower ratings on Glassdoor. More focused on medical devices.Read more
SimplerQMSBetter for smaller life science businesses. Has ERP integrations. Growing much faster.Read more
SafetyChainBetter for food and beverage manufacturers focused on quality and production efficiency. Has higher ratings, but slower growth. Users report difficulty with the form designer and limited reporting features.Read more
OnshapeBetter for product design and real-time collaboration. A MasterControl Quality Management System alternative geared towards manufacturing and design teams.Read more
SAP S/4HANA CloudBetter suited for larger enterprises needing ERP, CRM, and real-time analytics. Not specialized for quality management in life sciences. Higher rated but with lower value and pricing transparency. Implements more slowly.Read more
MasterControl Quality Management System FAQ
What is MasterControl Quality Management System and what does MasterControl Quality Management System do?
MasterControl Quality Management System is a cloud-based QMS software for life sciences and regulated industries. It digitizes and automates quality and compliance processes, including document control, training, audits, and risk management, helping companies streamline workflows and accelerate product launches while maintaining quality and compliance.
How does MasterControl Quality Management System integrate with other tools?
MasterControl Quality Management System integrates with other tools through its API and pre-built integrations. It connects with systems like ERP, CRM, and PLM, enabling data exchange and streamlined workflows. This facilitates better collaboration and informed decision-making.
What the main competitors of MasterControl Quality Management System?
Alternatives to MasterControl Quality Management System include ETQ Reliance, QT9 QMS, SAP S/4HANA Cloud, SimplerQMS, SafetyChain, and Icicle ERP. These competitors offer similar quality management features and target various industries, from life sciences to food manufacturing.
Is MasterControl Quality Management System legit?
Yes, MasterControl Quality Management System is a legitimate cloud-based QMS solution designed for life sciences and regulated industries. It helps automate quality and compliance processes, but some users find the cost high and document search difficult.
How much does MasterControl Quality Management System cost?
I cannot find pricing information for MasterControl Quality Management System. Contact their sales team to obtain a personalized quote based on your specific needs and company size. Consider exploring alternative quality management systems if budget is a primary concern.
Is MasterControl Quality Management System customer service good?
MasterControl's customer service receives positive feedback. Users highlight the helpful and responsive support team, particularly during implementation and troubleshooting. While some express frustration with initial setup complexities and occasional slow response times, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.