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Veeva CRM description
Veeva CRM is a cloud-based customer relationship management (CRM) system built specifically for the life sciences industry. It provides tools for managing customer interactions, planning and tracking marketing campaigns, and gaining insights from sales data. Veeva CRM aims to streamline operations and improve compliance for pharmaceutical and biotech companies.
Who is Veeva CRM best for
Veeva CRM is a cloud-based CRM tailored for the life sciences industry. Users praise its industry-specific design, user-friendly interface, and seamless integration with other Veeva products. However, some find it expensive and occasionally slow. Ideal for pharmaceutical and biotech companies seeking a comprehensive CRM.
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Best fit for medium to large businesses (101+ employees).
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Specifically designed for pharmaceutical and biotech companies.
Veeva CRM reviews
We've summarised 45 Veeva CRM reviews (Veeva CRM GetApp reviews, Veeva CRM Capterra reviews and Veeva CRM G2 reviews) and summarised the main points below.
- Industry-specific design tailored for pharmaceutical and biotech companies.
- User-friendly interface for easy navigation and data entry.
- Seamless integration with other Veeva products, particularly Veeva Vault.
- Strong mobile app (iRep) allows for easy access and data management in the field.
- Highly customizable to fit specific business processes and workflows.
- Veeva CRM can be expensive, especially for additional features.
- The system can be clunky and slow at times.
- Offline functionality is limited.
- Customizations, while possible, can be complex and require significant development work.
- Reporting capabilities are limited, especially for complex analyses.
Veeva CRM alternatives
Inception CRMEasier to use, with a better mobile app and strong reporting, but lacks a web application.Read more
ZenQMSBetter for quality management in life sciences. Has transparent pricing and is growing faster. A Veeva CRM alternative.Read more
IQVIAMore data-focused than Veeva CRM, catering to a broader healthcare audience. Has more momentum in terms of website traffic and employee growth. Better fit for companies of all sizes seeking data and analytics solutions. A strong Veeva CRM competitor for larger enterprises.Read more
HyperproofBetter for compliance management across various industries and frameworks. A Veeva CRM alternative with broader industry applicability. Hyperproof has more momentum based on employee growth.Read more
APTANIA CRMBetter for B2B and B2C companies seeking an all-in-one CRM for sales and marketing. A good Veeva CRM alternative for small to medium businesses.Read more
Stingo Sales CRMBetter fit for small to medium businesses needing sales, marketing, and customer support automation. Offers consulting services for CRM implementation and customization. A Veeva CRM competitor focusing on broader SMBs, not just life sciences.Read more
Veeva CRM FAQ
What is Veeva CRM and what does Veeva CRM do?
Veeva CRM is a cloud-based CRM solution designed for the life sciences industry. It helps manage customer interactions, marketing campaigns, and sales data, improving compliance and streamlining operations for pharmaceutical and biotech companies. It offers a user-friendly interface and strong mobile app but can be expensive and complex to customize.
How does Veeva CRM integrate with other tools?
Veeva CRM integrates seamlessly with other Veeva products, especially Veeva Vault. While it offers customization options to connect with other tools, these customizations can be complex and may require significant development effort.
What the main competitors of Veeva CRM?
Top alternatives to Veeva CRM include Inception CRM, a CRM specifically for pharma and life sciences, and IQVIA, known for healthcare data analytics and technology solutions. Other competitors include APTANIA CRM and Stingo Sales CRM.
Is Veeva CRM legit?
Yes, Veeva CRM is a legitimate and widely used CRM system specifically designed for the life sciences industry. It's known for its industry-specific features and user-friendly interface, making it a safe and reliable choice for pharmaceutical and biotech companies.
How much does Veeva CRM cost?
Veeva CRM pricing is not publicly available. Contact Veeva Systems directly for a customized quote based on your specific needs and requirements. Consider exploring alternative CRM options if budget is a primary concern.
Is Veeva CRM customer service good?
There is no information available about Veeva CRM's customer service quality. However, users appreciate its industry-specific design, user-friendly interface, and integration with other Veeva products. Some find the system slow, offline functionality limited, and customizations complex.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.