Last updated on
Ratings
Xenioo description
Xenioo is a platform for building and managing chatbots, without needing to know coding. It offers tools to design conversational flows, connect to popular messaging apps like WhatsApp and Facebook Messenger, and analyze user interactions. Xenioo aims to make chatbot creation accessible and efficient for businesses of all sizes, letting them automate customer service, marketing, and other tasks across multiple channels with a single chatbot.
Who is Xenioo best for
Xenioo is a no-code chatbot platform ideal for small to medium-sized businesses. It empowers users to easily build, manage, and deploy chatbots across multiple channels. With features like a visual flow builder, API access, and human handover capabilities, Xenioo helps automate customer interactions, marketing, and other tasks.
-
Best fit for small businesses seeking a no-code chatbot solution.
-
Suitable for businesses across various industries looking to automate customer interactions.
Xenioo features
| Supported Xenioo allows publishing one chatbot across multiple platforms like Facebook, WhatsApp and more. |
| Supported Xenioo offers API access for integrations and data exchange. |
| Supported Xenioo offers seamless handover between chatbots and human agents. |
| Supported Xenioo provides a visual flow builder to design complex chatbot interactions without coding. |
| Supported Xenioo offers AI-powered chatbots that automate conversations and provide instant responses. |
Xenioo pricing
The commentary is based on 2 reviews from Xenioo G2 reviews.
Xenioo's pricing is generally considered suitable for its robust features and multi-channel chatbot deployment capabilities. However, some users suggest more affordable options for smaller businesses would make this powerful chatbot platform more accessible.
See the Xenioo pricing page.
-
Xenioo has a free plan.
BASIC
Includes 500 messages/mo, 2 chatbots, NLP intents, team collaboration, cloud storage, ability to remove Xenioo branding, webhooks, multi-channel support, chatbot builder features, conversation & live chat features, broadcast features, integrations, AI features, privacy features, reports, and basic support.
STARTER
Includes 7,500 messages/mo, 25 chatbots, 5 NLP intents, 2 collaborators per chatbot, 1GB cloud storage, ability to remove Xenioo branding, webhooks, multi-channel support, chatbot builder features, conversation & live chat features, broadcast features, integrations, AI features, privacy features, reports, and support.
PROFESSIONAL
Includes 100,000 messages/mo, 50 chatbots, 85 NLP intents, 5 collaborators per chatbot, 3GB cloud storage, ability to remove Xenioo branding, webhooks, multi-channel support, chatbot builder features, conversation & live chat features, broadcast features integrations, AI features, privacy features, reports, and support.
BUSINESS
Includes unlimited messages, chatbots, NLP intents, collaborators, and storage, ability to remove Xenioo branding, webhooks, multi-channel support, chatbot builder features, conversation & live chat features, broadcast features, integrations, AI features, privacy features, reports, and support.
Xenioo alternatives
Salesforce Service CloudBetter for enterprise customer support seeking CRM integration, helpdesk integrations, and a 360 customer view. It offers AI-powered automation and real-time support features. A Salesforce Service Cloud alternative for those seeking a no-code chatbot platform.Read more
ConfluenceBetter for project documentation and knowledge sharing within teams. A Confluence alternative for those seeking chatbot solutions.Read more
AiSensyMore WhatsApp focused. Better for smaller businesses needing affordable and easy to use WhatsApp tools. Users love its ease of use, affordable pricing, and broadcasting features. However, some find customer support slow, contact importing cumbersome, and chatbot customization limited. A Xenioo alternative, a Xenioo competitor.Read more
IntercomBetter for companies focused on customer support and engagement. More established and has wider industry applicability, particularly in software and IT. Strong user reviews praise the AI agent and integrations, but some find the pricing high. A good Xenioo competitor for larger businesses.Read more
Xenioo FAQ
What is Xenioo and what does Xenioo do?
Xenioo is a no-code platform for building and managing chatbots. It provides tools to design conversational flows, connect to various messaging apps (like WhatsApp and Facebook Messenger), and analyze user interactions, enabling businesses to automate customer service and marketing.
How does Xenioo integrate with other tools?
Xenioo offers robust integration capabilities through API access, enabling seamless data exchange with other applications. This allows for connection with various platforms and tools, extending the chatbot's functionality for diverse business needs.
What the main competitors of Xenioo?
Alternatives to Xenioo include moni.ai, Intercom, and Zendesk Support Suite. These platforms offer similar chatbot building and customer service functionalities. Salesforce Service Cloud and HubSpot Service Hub are also strong competitors, providing comprehensive customer service solutions with AI-powered features.
Is Xenioo legit?
Yes, Xenioo is a legitimate platform for building chatbots without coding. It offers tools for designing conversational flows, connecting to messaging apps, and analyzing user interactions. G2 gives Xenioo a 4.4/5 rating, suggesting user satisfaction with the platform's capabilities.
How much does Xenioo cost?
Xenioo pricing is custom for its Starter, Professional, and Business plans. However, they offer a free plan with limited features and messages. Contact Xenioo for specific product pricing details and to determine which plan best suits your needs and budget.
Is Xenioo customer service good?
Customer reviews on Xenioo's customer service are mixed. While some users praise the prompt and helpful support, others report negative experiences with the support team. More feedback is needed to form a conclusive opinion.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.