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Workstream

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Company health

Employee growth
5% decrease in the last year
Web traffic
1% decrease in the last quarter
Financing
November 2023 - $118M

Ratings

G2
4.7/5
(29)
Glassdoor
4.1/5
(111)

Workstream description

Workstream is a Human Resources software platform designed for industries with a large hourly workforce, such as restaurants and retail. It combines tools for hiring, onboarding, scheduling, payroll, and employee engagement in one place. Workstream is known for its automation features that simplify tasks like interview scheduling and communication with applicants, helping businesses hire faster. Workstream is trusted by major quick-service restaurant brands and aims to streamline HR operations for its users.


Who is Workstream best for

Workstream is an HR platform ideal for businesses with hourly workers. It streamlines hiring, onboarding, scheduling, and payroll. Users praise its automation and ease of use, but some find the job posting visibility inconsistent. Workstream excels at simplifying complex HR processes and improving candidate experience.

  • Best for small to medium-sized businesses.

  • Ideal for restaurants, retail, hospitality, automotive, healthcare, manufacturing, and warehousing.


Workstream features

Type in the name of the feature or in your own words tell us what you need
Supported

Workstream fully supports onboarding, including paperwork management and progress tracking.

Supported

Workstream supports applicant tracking and candidate application progress monitoring.

Supported

Workstream allows candidates to schedule interviews based on hiring manager availability.

Supported

Workstream supports payroll management, tax calculations, and paycheck generation.

Supported

Workstream sends automated text and email reminders to candidates and interviewers.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+1

Reliability and Performance

Rather positive
+0.33

Ease of Implementation

Strongly positive
+1

Workstream reviews

We've summarised 28 Workstream reviews (Workstream G2 reviews) and summarised the main points below.

Pros of Workstream
  • Candidate-friendly recruitment process makes hiring seamless and easy.
  • Exceptional customer service and support.
  • Easy integration with payroll and other hiring platforms.
  • Time-saving automation of HR tasks like background checks and onboarding paperwork.
  • Constant evolution and improvement of the platform based on user feedback.
Cons of Workstream
  • Difficult to see at a glance if all positions are filled across locations.
  • Boosting job postings can be expensive.
  • Occasional bugs in the onboarding software.
  • Communication on changes could be more proactive.
  • Issues with job ads not consistently appearing on Indeed.

Workstream pricing

The commentary is based on 3 reviews from Workstream G2 reviews.

While Workstream offers valuable hiring and onboarding features, some users find the pricing a bit expensive, particularly for job boosting. Despite the cost, many consider its comprehensive features and ease of use to be worth the investment for streamlined applicant tracking.

Users sentiment

Strongly negative
-1

Workstream alternatives

  • Logo of Harri
    Harri
    Better fit for smaller hospitality businesses. Growing faster. Lower rated by users on Glassdoor. More focused on applicant tracking and onboarding.
    Read more
  • Logo of candidate.fyi
    candidate.fyi
    More focused on candidate relationship management. Has significantly more momentum but lacks payroll and onboarding features.
    Read more
  • Logo of Ostendi
    Ostendi
    Better for managing the entire employee lifecycle, from hiring and onboarding to performance reviews. More suitable for mid-sized businesses across various industries like retail, manufacturing, and professional services. Ostendi is known for its user-friendly interface and strong customer support.
    Read more
  • Logo of Paycor
    Paycor
    Better fit for mid-size and large businesses in various industries, especially healthcare, manufacturing, and professional services. Negative user sentiment around customer service.
    Read more
  • Logo of BambooHR
    BambooHR
    Better for small to mid-sized businesses. Has broader industry applicability. Growing faster than Workstream. Easier to use, with more comprehensive HR features. Rehiring and re-onboarding processes are cumbersome. Two-factor authentication can be disruptive.
    Read more
  • Logo of GR8 People
    GR8 People
    More recruiting-focused. Has grown faster in website traffic but has less momentum in employee growth. Lacks payroll and onboarding features.
    Read more

Workstream FAQ

  • What is Workstream and what does Workstream do?

    Workstream is an HR software platform for businesses with hourly workers, specializing in hiring, onboarding, scheduling, payroll, and employee engagement. It automates tasks like interview scheduling and applicant communication to accelerate hiring, especially for restaurants and retail businesses.

  • How does Workstream integrate with other tools?

    Workstream integrates with payroll and other hiring platforms, streamlining HR tasks and improving efficiency. It connects with various job boards for broader reach and offers seamless onboarding experiences. Specific integrations are not publicly listed, but confirmed by user reviews.

  • What the main competitors of Workstream?

    Alternatives to Workstream include Harri, Chattr, and Humanly. These platforms offer similar features for hiring and managing hourly workers, focusing on automation and streamlined workflows. BambooHR and GR8 People are also competitors but cater to different company sizes and hiring needs.

  • Is Workstream legit?

    Workstream is a legitimate HR software platform. User reviews highlight its ease of use and excellent customer support. It effectively automates time-consuming HR tasks, although some users mention occasional software bugs and expensive job posting boosts. Workstream is safe and reliable for businesses seeking to streamline their hiring processes.

  • How much does Workstream cost?

    Workstream pricing is not publicly available. Contact Workstream directly to obtain product pricing details and determine if it's a worthwhile investment for your needs.

  • Is Workstream customer service good?

    Workstream's customer service is highly praised in reviews. Users describe the support as "exceptional," "phenomenal," "unmatched," and "surprisingly helpful." They appreciate the responsiveness, knowledge, and willingness to assist with any issues. The company also appears receptive to feedback and constantly strives to improve its platform.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.