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Workspace ONE description
Workspace ONE by Broadcom is a digital workspace platform that allows you to manage apps and devices used by your employees. It provides a secure way to access work resources from any location and device, simplifying IT management. You can control access, manage applications, and secure endpoints all within a single platform. Workspace ONE is available as a cloud service or on-premises.
Who is Workspace ONE best for
Workspace ONE by Broadcom offers a unified platform for managing apps and devices, simplifying IT and enhancing security. Ideal for large enterprises, users praise its remote management capabilities and integrations but note navigation challenges. Consider this if your company needs robust endpoint management.
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Best for enterprise companies.
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Suitable for various industries.
Workspace ONE features
| Supported Workspace ONE centralizes management of virtual desktops and related resources through UEM and Access. |
| Supported Workspace ONE provides centralized application access through its app catalog and unified endpoint management. |
| Supported Workspace ONE integrates with Intune for device and application management. |
| Supported Workspace ONE supports device encryption via BitLocker integration for Windows devices. |
| Supported Workspace ONE distributes in-house and third-party apps to enrolled devices. |
Workspace ONE reviews
We've summarised 38 Workspace ONE reviews (Workspace ONE G2 reviews) and summarised the main points below.
- Remote management capabilities for various OS, including application installation and uninstallation.
- Integration with other tools like ServiceNow.
- Easy implementation and self-registration of endpoints.
- Seamless and unified user experience across devices and applications.
- Helpful knowledge base and accessible customer support.
- Confusing and difficult UI navigation.
- Software installation issues and pending queue with unclear errors.
- Requires high internet bandwidth for optimal performance.
- Mobile app drains battery quickly.
- Overwhelming interface and steep learning curve for new users.
Workspace ONE alternatives
JumpCloudBetter for mid-sized companies with diverse IT environments. Focuses on simplifying IT management with features like single sign-on and remote device management. Has more momentum in employee growth.Read more
ScalefusionBetter suited for organizations with a diverse range of device types including digital signage. Caters to a wider range of industries. Has a more user-friendly interface and provides phone support. However, it has some reported issues with inconsistent updates and limited documentation.Read more
RipplingBetter for companies with global operations needing international payroll and benefits. More focused on HR, IT, and finance processes, including payroll, benefits, and expense tracking. Has more momentum based on employee growth.Read more
Zendesk Support SuiteBetter for customer support interactions. More focused on customer service across various channels. Caters to businesses prioritizing customer service, especially in tech, retail, finance, education, and healthcare. Has slower momentum.Read more
ALVAO Service DeskBetter fit for Microsoft 365 users. More focused on IT service management and boasts AI-powered features. Has positive pricing sentiment and is growing faster. Users love the seamless Microsoft integrations and ease of use.Read more
Workspace ONE FAQ
What is Workspace ONE and what does Workspace ONE do?
Workspace ONE by Broadcom is a unified endpoint management (UEM) platform simplifying IT management. It enables secure access to work resources from any device, anywhere. It offers centralized management for apps, devices, and access, enhancing productivity and security. It's ideal for businesses seeking comprehensive endpoint management and a seamless user experience.
How does Workspace ONE integrate with other tools?
Workspace ONE integrates with various tools, including Intune for device and application management, and ServiceNow. It also supports BitLocker integration for device encryption on Windows. This allows for centralized management and streamlines workflows.
What the main competitors of Workspace ONE?
Top Workspace ONE competitors include JumpCloud, Scalefusion, and Rippling. These alternatives offer similar features like unified endpoint management and application access control. SolarWinds Service Desk and Trio are also viable options for IT management and device security.
Is Workspace ONE legit?
Workspace ONE, offered by Broadcom, is a legitimate digital workspace platform. It's known for its remote management capabilities and integrations with tools like ServiceNow. However, some users find the interface complex and report high bandwidth requirements.
How much does Workspace ONE cost?
I cannot find pricing details for Workspace ONE. Contact VMware directly to get a personalized quote for Workspace ONE based on your organization's needs.
Is Workspace ONE customer service good?
Workspace ONE's customer service receives mixed reviews. While some users praise the helpful knowledge base and available support channels, others have experienced unhelpful support and weeks-long troubleshooting processes. Some users found the support team helpful.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.