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WIZ.AI

Website

Last updated on

Company health

Employee growth
12% decrease in the last year
Web traffic
56% increase in the last quarter
Financing
November 2023 - $56M

Ratings

G2
4.5/5
(1)
Glassdoor
3.1/5
(30)

WIZ.AI description

WIZ.AI helps businesses automate customer interactions using conversational AI. Their software powers chatbots and voicebots that can handle tasks like booking appointments, answering questions, and collecting information. What makes WIZ.AI stand out is its focus on natural, human-like conversation and its ability to analyze large amounts of data to personalize each interaction. WIZ.AI primarily targets industries like healthcare, finance, and e-commerce with its AI solutions.


Who is WIZ.AI best for

WIZ.AI offers conversational AI-powered chatbots and voicebots to automate customer interactions. This helps businesses enhance customer experience and streamline tasks like appointment scheduling and information gathering. Its focus on natural conversation and personalized interactions makes it a valuable tool for improving customer engagement.

  • Best for medium businesses and large enterprises (101+ employees).

  • Ideal for businesses in healthcare, finance, e-commerce, and hospitality.


WIZ.AI features

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WIZ.AI offers 24/7 customer support with AI-powered virtual assistants.

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WIZ.AI offers voice interactions for tasks like making calls.

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WIZ.AI offers multilingual AI chatbots with voice input and output.

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WIZ.AI offers appointment scheduling with AI-powered talkbots, managing bookings and rescheduling.

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WIZ.AI offers conversational AI Talkbots that automate conversations and provide human-like interactions.

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WIZ.AI offers a platform for building and deploying conversational AI applications, such as virtual assistants and talkbots.


WIZ.AI pricing

Users sentiment

Neutral
+0

See the WIZ.AI pricing page.


WIZ.AI alternatives

  • Logo of Webex Contact Center
    Webex Contact Center
    Better for larger businesses needing robust integrations with existing systems like CRM and helpdesk software. More established, with a user-friendly interface, though some find certain aspects complex. Stronger customer service ratings. A Webex Contact Center alternative.
    Read more
  • Logo of yellow.ai
    yellow.ai
    Better for enterprise-level businesses with a wider range of integrations and omnichannel support. More versatile AI chatbot with robust features, but potentially more complex and expensive. Stronger customer support, but occasional slow response times reported.
    Read more
  • Logo of Eltropy
    Eltropy
    Better for financial institutions needing secure communication tools. Has higher ratings and is growing faster. More focused on credit unions and community banks.
    Read more
  • Logo of Omilia
    Omilia
    Omilia has stronger momentum and higher user ratings. Better for medium and large businesses in finance, telecommunications, and energy. Focuses on voice and digital channel automation with conversational AI and low-code implementation. A strong WIZ.AI competitor and alternative.
    Read more
  • Logo of Bizipro
    Bizipro
    Better for real estate, sales, and coaching businesses. Focuses on lead generation, CRM, and marketing automation.
    Read more
  • Logo of Revol Software
    Revol Software
    Better for companies needing ERP, HRM, and LIMS. Caters to a broader range of business sizes.
    Read more

WIZ.AI FAQ

  • What is WIZ.AI and what does WIZ.AI do?

    WIZ.AI offers conversational AI solutions for businesses to automate customer interactions. Their AI-powered chatbots and voicebots handle tasks like appointment scheduling and answering questions, focusing on natural conversation and personalized interactions. They primarily serve the healthcare, finance, and e-commerce sectors.

  • How does WIZ.AI integrate with other tools?

    WIZ.AI integrates with popular CRM and customer service platforms. It offers APIs and webhooks for custom integrations, enabling seamless data flow and workflow automation with existing business tools.

  • What the main competitors of WIZ.AI?

    WIZ.AI's main competitors include Webex Contact Center, yellow.ai, and Omilia. These platforms offer similar AI-powered conversational solutions for customer service automation and engagement. While WIZ.AI focuses on natural conversation and data analysis, competitors like yellow.ai emphasize enterprise-level solutions and Omilia specializes in voice and digital channel automation.

  • Is WIZ.AI legit?

    Yes, WIZ.AI is a legitimate conversational AI platform. They offer AI-powered chatbots and voicebots to automate customer interactions, specializing in natural, human-like conversations. WIZ.AI caters to medium and large businesses across various industries, particularly healthcare, finance, and e-commerce.

  • How much does WIZ.AI cost?

    I couldn't find pricing details for WIZ.AI. For the most accurate pricing information, it's best to contact WIZ.AI directly. This will allow you to discuss your specific needs and determine if WIZ.AI is worth the investment for your business.

  • Is WIZ.AI customer service good?

    There is no information available about WIZ.AI's customer service quality. Consider exploring alternative conversational AI platforms if customer support is a critical factor in your decision.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.