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WeTravel description
WeTravel is a software platform designed for travel companies of all sizes that organize multi-day and group trips. It provides tools to create trip pages, manage bookings, and process payments. WeTravel aims to simplify financial operations for travel businesses by offering flexible payment options, including payment plans and global supplier transfers. It also helps to streamline administrative tasks and communication with customers.
Who is WeTravel best for
WeTravel is a user-friendly platform ideal for small to medium-sized travel companies organizing multi-day group trips. It simplifies bookings, payments, and communication, offering flexible payment options and a trip page builder. Users praise its intuitive interface and excellent customer support, but some find the commission fees high. Consider WeTravel if you prioritize ease of use and streamlined financial operations.
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Best for small to medium-sized travel companies organizing group trips.
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Ideal for businesses in the hospitality and tourism industry.
WeTravel features
| Supported WeTravel offers payment processing with credit cards and bank transfers. |
| Supported WeTravel supports itinerary creation for both customers and travel agents. |
| Supported WeTravel allows viewing and managing bookings in a calendar view. |
| Supported WeTravel supports payment plans with automatic reminders and customizable schedules. |
| Supported WeTravel supports building custom trip pages with itineraries and booking information. |
| Supported WeTravel offers a messaging system within its payments center, which can be used for supplier communication. |
| Supported WeTravel supports automated email notifications for bookings, reminders, and cancellations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
WeTravel reviews
We've summarised 503 WeTravel reviews (WeTravel GetApp reviews, WeTravel Software Advice reviews, WeTravel TrustPilot reviews, WeTravel Capterra reviews and WeTravel G2 reviews) and summarised the main points below.
- User-friendly interface for both administrators and travelers.
- Excellent and responsive customer support; account managers frequently praised.
- Streamlined booking and payment processes; saves time and reduces errors.
- Flexible payment options, including payment plans and global supplier transfers.
- Professional-looking trip pages and itinerary builder.
- High commission fees compared to other platforms; some clients have complained.
- Limited language options; Spanish language support requested.
- Verification process can be lengthy and require multiple submissions.
- Difficulty transferring funds to bank accounts outside the US.
- Inability to directly transfer funds to other bank accounts from WeTravel.
WeTravel pricing
The commentary is based on 105 reviews from WeTravel Capterra reviews, WeTravel G2 reviews, WeTravel GetApp reviews, WeTravel Software Advice reviews and WeTravel TrustPilot reviews.
All plans include unlimited trips, bookings, and team members, integrated payment processing through WeTravel or a connected Stripe account, and customer support.
Users sentiment
See the WeTravel pricing page.
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WeTravel has a free plan.
Basic
Best way for anyone to get started. Includes features like online payments, flexible pricing options, professional presentation, branding & customization, marketing support, smart booking tools, efficient booking management, fund payout & transfer solutions, easy adoption & integration, and multi-user collaboration.
Pro
For companies and teams. Includes all Basic plan features plus contribution pages for fundraising, seasonal pricing adjustments, custom URLs & branded login pages, branded email communications, branded customer dashboards, travel insurance affiliate link of choice, custom URL shortener, brochure download with lead capture, trip inquiry submission with lead capture, abandoned cart, customer auto-billing, participant file/document uploader, eSignature collection, inventory management, 'Bulk Actions' multi-booking editor, file attachments to customer email communications, reporting dashboard, Google Analytics integration, Zapier API integration, and Public API integration.
Enterprise
Tailored approach for your business. Includes all Pro plan features plus account migration assistance, dedicated account manager, and single sign-on (SSO).
WeTravel alternatives
AnyRoadBetter for event marketing and analytics. More suitable for enterprise clients. Has stronger momentum. Easier to use, but implementation is more difficult and performance and reliability are worse. Customer support is rated lower.Read more
EzusBetter for smaller travel agencies and customized trips. Has stronger momentum. Provides CRM and supplier management tools.Read more
CheckfrontBetter for individual bookings, rentals, and activities. Wider industry applicability. Has more website traffic momentum. More transparent pricing.Read more
TravelPerkBetter for larger companies and a wider range of industries. Offers more comprehensive business travel management features. Has significantly more momentum.Read more
Zoho ExpenseBetter for expense reporting automation and spend control. Wider industry applicability. Higher G2 and Capterra ratings. More established, but growing slower.Read more
WeTravel FAQ
What is WeTravel and what does WeTravel do?
WeTravel is a platform for travel businesses organizing group and multi-day trips. It streamlines bookings, payments, and communication, offering features like itinerary creation, payment plans, and automated notifications. WeTravel helps businesses efficiently manage trips and finances, simplifying complex travel logistics.
How does WeTravel integrate with other tools?
WeTravel integrates with various tools via Zapier, including Mailchimp, Google Sheets, and Slack. It also offers API access for custom integrations. However, some users desire more direct integrations with specific accounting software.
What the main competitors of WeTravel?
Alternatives to WeTravel include AnyRoad, Ezus, Checkfront, TravelPerk, TrekkSoft, and Zoho Expense. These platforms offer similar functionalities, such as booking management, payment processing, and itinerary creation, catering to various travel businesses and needs.
Is WeTravel legit?
Yes, WeTravel is a legitimate platform. It's known for its user-friendly interface and excellent customer support. WeTravel facilitates booking and payment processing, offering flexible payment options. However, some users have noted higher commission fees compared to other platforms.
How much does WeTravel cost?
WeTravel offers a free Basic plan, a Pro plan at $79/month, and an Enterprise plan with custom pricing. The Pro plan is worth it for companies needing advanced features like branded communications and API integrations. Contact WeTravel for Enterprise pricing.
Is WeTravel customer service good?
WeTravel's customer service is highly rated. Users consistently praise the responsiveness and helpfulness of the support team and their dedicated account managers. Reviewers frequently mention prompt responses and proactive assistance with questions and onboarding.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.