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Checkfront

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Company health

Employee growth
11% decrease in the last year
Web traffic
20% increase in the last quarter
Financing
March 2020 - $8M

Ratings

G2
4.4/5
(72)
Capterra
4.5/5
(313)
Glassdoor
4.1/5
(48)

Checkfront description

Checkfront is an online booking system for businesses in the tours, activities, and rental industries. It helps you manage bookings, resources, and payments in one central platform. You can set different pricing options, manage customer communications, and even connect with online travel agencies. Checkfront aims to simplify your booking process and free up your time to focus on your business.


Who is Checkfront best for

Checkfront is an online booking platform designed for tour, activity, and rental businesses seeking to streamline operations. Users praise its intuitive booking process and excellent customer support. However, some find the booking modification process and reporting features cumbersome. Checkfront offers flexible pricing options and robust booking management tools, making it a valuable asset for businesses looking to enhance their online presence and customer experience.

  • Best for small to mid-sized tour, activity, and rental businesses.

  • Ideal for businesses in the hospitality and tourism industry.


Checkfront features

Type in the name of the feature or in your own words tell us what you need
Supported

Bookings can be modified by staff and customers.

Supported

Checkfront allows viewing and managing booking schedules with real-time updates and syncing.

Supported

Bookings can be cancelled by staff and customers.

Supported

Checkfront supports daily, multi-day, time slots, and flextime bookings.

Supported

Checkfront allows creating new bookings via its interface and API.

Supported

Checkfront supports creating and managing digital waivers.

Supported

Checkfront supports automated email and SMS notifications for bookings, reminders, and cancellations.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly positive
+1

Customer Service

Strongly positive
+0.71

Ease of Use

Strongly positive
+0.86

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

Checkfront reviews

We've summarised 385 Checkfront reviews (Checkfront Software Advice reviews, Checkfront GetApp reviews, Checkfront Capterra reviews and Checkfront G2 reviews) and summarised the main points below.

Pros of Checkfront
  • Excellent and responsive customer support, readily available via text and email.
  • Seamless integration with various payment processors.
  • Easy to use and intuitive booking process for customers.
  • Flexible pricing options and customizable booking rules.
  • Comprehensive online booking management tools, including automated messaging and inventory tracking.
Cons of Checkfront
  • Difficult to edit bookings, especially adding days or changing items within a booking.
  • Reporting features are lacking, particularly for financial analysis.
  • Limited POS integration options.
  • Mobile app functionality is limited and prone to issues.
  • Inventory management can be complex and confusing for bundled items.

Checkfront pricing

The commentary is based on 40 reviews from Checkfront Capterra reviews, Checkfront G2 reviews and Checkfront GetApp reviews.

Checkfront offers a single pricing plan with a monthly subscription fee and a 3% online booking fee for online bookings. Offline bookings do not incur any fees. There are no setup fees or hidden charges. Checkfront does not charge extra for OTA or API-generated bookings, unlike some competitors.

Users sentiment

Strongly positive
+1

See the Checkfront pricing page.

Checkfront Plan

$99 per booking/month

Checkfront's single plan includes all features, such as resource management, flexible payment options, booking widgets, automated email and SMS notifications, OTA and reseller connections, API access and integrations, and built-in waivers.


Checkfront alternatives

  • Logo of Rezgo
    checkfront vs Rezgo
    Better for media and entertainment businesses. No monthly fees, but higher per-booking costs. More positive customer reviews, but lacks some Checkfront features like flexible booking edits. A Checkfront competitor and alternative.
    Read more
  • Logo of FareHarbor
    checkfront vs FareHarbor
    Has more momentum currently. Better for desktop users. Offers website design tools.
    Read more
  • Logo of AnyRoad
    checkfront vs AnyRoad
    Better for enterprise companies seeking experiential marketing solutions. Focuses on data-driven insights and ROI measurement for events and tours. Is growing faster than Checkfront. A Checkfront competitor and alternative.
    Read more
  • Logo of Bookerville
    Bookerville
    Better for vacation rental management. More affordable and user-friendly. Stronger customer support. Lacks robust mobile app and integrations beyond popular listing sites. Checkfront alternative; Bookerville competitor.
    Read more
  • Logo of TRYTN
    TRYTN
    More focused on direct booking growth and offers website development and marketing services. TRYTN has significantly less momentum.
    Read more
  • Logo of Magazine Manager
    Magazine Manager
    Better for managing all aspects of magazine publishing. Geared towards media companies. Has significantly more momentum than Checkfront.
    Read more

Checkfront FAQ

  • What is Checkfront and what does Checkfront do?

    Checkfront is an online booking platform for tours, activities, and rentals. It manages bookings, resources, and payments, allowing businesses to set pricing, communicate with customers, and connect with online travel agencies. Checkfront simplifies booking processes and improves business efficiency.

  • How does Checkfront integrate with other tools?

    Checkfront integrates with various tools, including payment processors, online travel agencies (OTAs), and marketing platforms. It offers a robust API and supports numerous integrations to enhance functionality and streamline business operations. However, users have noted limited POS integration options.

  • What the main competitors of Checkfront?

    Checkfront's main competitors include Rezgo, FareHarbor, TRYTN, AnyRoad, and WeTravel. These alternatives offer similar features for booking and business management, catering to tour operators, activity providers, and rental businesses. Some competitors focus on niche markets like experiential marketing or multi-day trips.

  • Is Checkfront legit?

    Checkfront is a legitimate and safe online booking platform. User reviews highlight excellent customer support and easy-to-use interface. However, some users mention difficulties with editing bookings and limited reporting features. With positive ratings on G2, Capterra, and Glassdoor, Checkfront appears to be a reliable choice.

  • How much does Checkfront cost?

    Checkfront's pricing is 3% per booking. This covers all features, including resource management, payment processing, and automated notifications. There are no setup, monthly, or hidden fees. Is Checkfront worth it for your business? It depends on your booking volume and desired features.

  • Is Checkfront customer service good?

    Checkfront's customer service receives positive feedback, with users highlighting excellent support and quick responses via various channels. The support team is praised for their helpfulness, especially for setup and troubleshooting. However, some users desire more immediate support options like live chat or phone calls for complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.