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Checkfront

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Company health

Employee growth
11% decrease in the last year
Web traffic
20% increase in the last quarter
Financing
March 2020 - $8M

Ratings

G2
4.4/5
(72)
Capterra
4.5/5
(313)
Glassdoor
4.1/5
(48)

Checkfront description

Checkfront is an online booking system for businesses in the tours, activities, and rental industries. It helps you manage bookings, resources, and payments in one central platform. You can set different pricing options, manage customer communications, and even connect with online travel agencies. Checkfront aims to simplify your booking process and free up your time to focus on your business.

Who is Checkfront best for

We find that Checkfront is a solid choice for businesses seeking a comprehensive booking management solution. Users consistently praise its ease of use and responsive customer support. It stands out with its flexible pricing options and strong reporting capabilities, making it a popular choice in the tours and activities space. We've observed that users particularly value the seamless integration with payment processors and the automated messaging features.

  • Perfect for small to medium-sized businesses aiming to streamline booking and optimize resource management. (1-1000 employees).

  • A great fit for businesses in the hospitality and tourism industry, such as tour operators and rental companies.

Checkfront features

Supported

Customer and Staff Booking Options: Checkfront offers a variety of booking options for customers, staff, OTAs, and partners, providing flexibility in how bookings are managed and accessed.

Supported

Advanced Resource Management: Checkfront's advanced resource management tool allows businesses to efficiently allocate and manage their resources, ensuring optimal utilization and preventing overbooking.

Supported

Automated Administrative Overhead: Checkfront automates administrative tasks such as sending notifications, reducing manual effort and improving efficiency.

Supported

Flexible Booking Types: Checkfront supports various booking types, including daily, multi-day, timeslots, and flextime, catering to different scheduling needs.

Supported

Real-Time Availability Calendar: Checkfront provides a real-time availability calendar, allowing businesses and customers to easily view and manage bookings.

Supported

Email & Text Notifications: Checkfront sends automated email and text notifications to keep customers informed and engaged.

Supported

Buy Now, Pay Later & Deposits: Checkfront offers Buy Now, Pay Later & Deposits options, which allows customers to book experiences and pay later, providing flexibility and convenience.

Checkfront reviews

We've summarised 385 Checkfront reviews (Checkfront Software Advice reviews, Checkfront GetApp reviews, Checkfront Capterra reviews and Checkfront G2 reviews) and summarised the main points below.

Pros of Checkfront
  • Excellent and responsive customer support, readily available via text and email.
  • Seamless integration with various payment processors.
  • Easy to use and intuitive booking process for customers.
  • Flexible pricing options and customizable booking rules.
  • Comprehensive online booking management tools, including automated messaging and inventory tracking.
Cons of Checkfront
  • Difficult to edit bookings, especially adding days or changing items within a booking.
  • Reporting features are lacking, particularly for financial analysis.
  • Limited POS integration options.
  • Mobile app functionality is limited and prone to issues.
  • Inventory management can be complex and confusing for bundled items.

Checkfront pricing

The commentary is based on 43 reviews from Checkfront Capterra reviews, Checkfront G2 reviews and Checkfront GetApp reviews.

We find Checkfront's pricing to be generally well-received, with many users highlighting its affordability and value, especially for small businesses. Some users find certain pricing tiers restrictive in terms of features, while others wish for more flexible pricing options as their business grows. However, the consensus is that it's competitively priced for the features offered.

Users sentiment

Strongly positive
+1

See the Checkfront pricing page.

Checkfront Plan
$99 per booking/month

Checkfront's single plan includes all features, such as resource management, flexible payment options, booking widgets, automated email and SMS notifications, OTA and reseller connections, API access and integrations, and built-in waivers.

Checkfront alternatives

Checkfront FAQ

  • What is Checkfront and what does Checkfront do?

    Checkfront is an online booking platform designed for tour, activity, and rental businesses. We find it helps manage bookings, resources, and payments efficiently. It offers flexible pricing, customer communication tools, and integrations with online travel agencies.

  • How does Checkfront integrate with other tools?

    Checkfront integrates with various payment processors for seamless transactions. It also connects with online travel agencies, expanding your reach. We find that the API allows further integrations to enhance functionality. However, note that POS integrations are limited.

  • What the main competitors of Checkfront?

    We find Checkfront's main competitors include Rezgo, FareHarbor, Peek Pro, and Beyonk, all offering similar online booking and management solutions for tour and activity businesses. AnyRoad and Safari Portal also compete, but with a focus on experiences and travel itineraries respectively.

  • Is Checkfront legit?

    We find Checkfront to be a legitimate and safe platform. It receives positive ratings on G2, Capterra, and Glassdoor, and offers robust booking management features. However, some users have noted difficulties with editing bookings and limited reporting features.

  • How much does Checkfront cost?

    Checkfront offers a single plan for $99 per month. This includes all features, but keep in mind there's also a 3% fee for online bookings. Offline bookings don't have this extra fee.

  • Is Checkfront customer service good?

    We find that Checkfront's customer service is generally considered excellent. Users frequently praise the quick and helpful responses, often with personalized video tutorials. While some find email communication lengthy at times, the overall sentiment towards their support team is positive.

Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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