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Peek Pro description
Peek Pro is a comprehensive software designed for tour and activity operators of all sizes. It aims to boost revenue and streamline operations by combining online booking, point-of-sale, and automation tools in one system. Peek Pro offers features like inventory management, dynamic pricing, digital waivers, and marketing analytics. It integrates with popular reseller platforms like Expedia and Viator, simplifying sales management. With its mobile app, you can manage your business on the go. Peek Pro is known for its user-friendly interface, making it easy for staff to learn and use.
Who is Peek Pro best for
Peek Pro is a user-friendly booking and management software designed for tour and activity operators. It simplifies online booking, point-of-sale, and back-office operations. Peek Pro helps manage inventory, pricing, waivers, and marketing analytics, and integrates with popular reseller platforms. Users praise its intuitive interface and comprehensive features but note some limitations with the mobile app and customer support response times.
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Ideal for small to mid-sized tour and activity operators.
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Best fit for the hospitality and tourism industry, suitable for media & entertainment.
Peek Pro features
| Supported Peek Pro allows creating new bookings via its online booking system and real-time reservation management. |
| Supported Peek Pro accepts credit card payments via third-party processors. |
| Supported Peek Pro offers automated email and SMS notifications for bookings and reminders. Cancellation notifications may require integration. |
| Supported Peek Pro offers mobile access to digital resources, enabling work from anywhere. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Peek Pro reviews
We've summarised 775 Peek Pro reviews (Peek Pro Software Advice reviews, Peek Pro GetApp reviews, Peek Pro Capterra reviews and Peek Pro G2 reviews) and summarised the main points below.
- Seamless integration with Wordpress for easy online booking.
- User-friendly interface for staff and customers.
- Helpful and responsive onboarding and training team.
- Comprehensive features, including inventory management, dynamic pricing, and waivers.
- Account blocking issues due to bugs in the payment system update.
- Lack of direct contact with customer service; reliance on ticketing system with slow response times.
- Limited customization options, especially for non-standard tour operators.
- Mobile app limited functionality, especially for booking and cancellations.
Peek Pro pricing
The commentary is based on 42 reviews from Peek Pro Capterra reviews, Peek Pro G2 reviews, Peek Pro GetApp reviews and Peek Pro Software Advice reviews.
No pricing information found.
Users sentiment
See the Peek Pro pricing page.
Peek Pro alternatives
peek-pro vs AnyRoadBetter for enterprise companies needing experiential marketing data analysis. Has significantly more momentum currently. More suitable for larger events and experiences.Read more
BókunBetter for reseller marketplace connections and multi-day tours. Has more momentum in terms of website traffic growth. A Peek Pro competitor and alternative.Read more
BookervilleBetter for managing vacation rentals. More affordable pricing. Excellent customer support. Simpler user interface. Fewer integrations with online travel agencies. Lacks advanced features for tour operators.Read more
TRYTNFocuses more on direct booking growth and offers website development and marketing services. Has a smaller team and is growing slower. Offers more comprehensive customer support but lacks a mobile app.Read more
RezdyRezdy has significantly higher website traffic growth. It is better for small businesses. Rezdy appears to have less momentum based on employee growth.Read more
RegiondoHas a website builder and wider OTA connectivity. Caters to a broader audience within the leisure industry. Showing slightly more website traffic momentum, but significantly less employee growth momentum. Some users report difficulty with invoices and high commission fees. A Peek Pro alternative/competitor.Read more
Peek Pro FAQ
What is Peek Pro and what does Peek Pro do?
Peek Pro is a booking and management software for tour and activity operators. It streamlines operations with online booking, point-of-sale, and automation tools. Features include inventory management, dynamic pricing, and integrations with reseller platforms like Expedia. Peek Pro offers a user-friendly interface and mobile app, simplifying business management.
How does Peek Pro integrate with other tools?
Peek Pro integrates with popular reseller platforms like Expedia and Viator, simplifying sales management. It also offers a Wordpress plugin for seamless online booking and facilitates credit card payments through third-party processors. Further integration details are limited.
What the main competitors of Peek Pro?
Peek Pro's main competitors include AnyRoad, Bokun, Checkfront, FareHarbor, and TRYTN. These alternatives offer similar features for tour and activity operators, such as online booking, inventory management, and customer relationship management.
Is Peek Pro legit?
Peek Pro seems legitimate for tour operators, with mostly positive reviews citing its user-friendly interface and comprehensive features. However, some users have reported account blocking issues and slow customer service response times. Ensure these aspects align with your needs before committing.
How much does Peek Pro cost?
I couldn't find pricing details for Peek Pro. For the most accurate pricing information, it's best to check their official website or contact their sales team.
Is Peek Pro customer service good?
Peek Pro's customer service receives mixed reviews. While some praise the helpful and responsive onboarding and training teams, others mention difficulty contacting support and slow response times. There are several reports of unresolved technical issues despite contacting support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.