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TravelPerk

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Company health

Employee growth
22% increase in the last year
Web traffic
10% decrease in the last quarter
Financing
March 2024 - $664M

Ratings

Glassdoor
4.1/5
(342)

TravelPerk description

TravelPerk is an all-in-one platform designed to simplify business travel management for companies of all sizes. It allows you to book flights, hotels, and rental cars, manage travel policies, track expenses, and get real-time trip updates all in one place. TravelPerk aims to save money for your company through its wide range of travel options and competitive pricing. It integrates with other software and offers 24/7 customer support to ensure a smooth and efficient travel experience for both managers and employees.


What companies are using TravelPerk?

Recruitment is using TravelPerk
Recruitment
Retail is using TravelPerk
Retail
Fintech is using TravelPerk
Fintech
Zapier is used by Recruitment, Retail, Fintech.

Who is TravelPerk best for

TravelPerk is a user-friendly travel management platform ideal for businesses of all sizes. It simplifies booking, expense tracking, and policy compliance, with 24/7 customer support. Users praise the intuitive interface and value, while some report issues with the app and booking process.

  • Best for small to enterprise-level companies with frequent travelers.

  • Suitable for most industries, especially retail, hospitality, and technology.


TravelPerk features

Type in the name of the feature or in your own words tell us what you need
Supported

TravelPerk allows creating and managing itineraries, including flights, hotels, and car rentals.

Supported

TravelPerk offers real-time dashboards and reporting to track travel spending.

Supported

TravelPerk allows booking and managing flights, including group bookings.

Supported

TravelPerk allows setting spending limits and preferred vendors, enforcing policies during booking.

Supported

TravelPerk supports booking and managing hotel reservations, but loyalty points might not be awarded.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.27

Customer Service

Rather positive
+0.39

Ease of Use

Strongly positive
+0.85

Reliability and Performance

Rather positive
+0.6

Ease of Implementation

Rather positive
+0.45

TravelPerk reviews

We've summarised 1976 TravelPerk reviews (TravelPerk GetApp reviews, TravelPerk TrustPilot reviews, TravelPerk Capterra reviews and TravelPerk G2 reviews) and summarised the main points below.

Pros of TravelPerk
  • Easy to use platform.
  • The user interface is intuitive.
  • 24/7 customer support.
  • Good value for money.
Cons of TravelPerk
  • The app doesn’t work.
  • The booking process can be lengthy.
  • Their customer service takes forever to respond and often has no clue what they are doing.
  • Not all train routes are available to book.

TravelPerk pricing

The commentary is based on 122 reviews from TravelPerk Capterra reviews, TravelPerk G2 reviews and TravelPerk GetApp reviews.

TravelPerk's pricing receives mixed reviews. While some users find it cost-effective and appreciate the transparent pricing model, others have noted higher prices compared to direct booking or other platforms. Several users mention cost-saving benefits for their businesses, while others point out expensive add-on features or premium fees.

Users sentiment

Neutral
+0.27

See the TravelPerk pricing page.

  • TravelPerk has a free plan.

Starter

Free

Simplify and consolidate business travel booking. Includes basic travel and accommodation booking, consolidated invoicing, and limited policy and approval workflows.

Premium

€99/M

Spend less time booking travel, whilst controlling spend. Includes all Starter features plus enhanced policy and approval workflows, budget tracking for multiple cost centers, concierge services, VAT-ready invoices, and integrations.

Pro

€299/M

Use advanced tools to optimize your travel budgets, spend and processes. Offers unlimited workflows and budgets, custom reports, corporate rates, and custom integrations.

Enterprise

Custom

Large budget? Bespoke requirements? Talk to us.


TravelPerk alternatives

  • Logo of Payhawk
    Payhawk
    Better for mid-sized to large companies needing expense management, not solely travel. Offers company cards and bill payments. Stronger customer service.
    Read more
  • Logo of Egencia
    Egencia
    Better suited for larger companies. Has a more established presence but is growing slower. Provides AI-driven insights and a highly configurable platform. Fewer integrations with other software.
    Read more
  • Logo of SAP Concur
    SAP Concur
    Better for expense reporting and invoice management. Has broader industry applicability within the Energy & Utilities and Automotive, Aerospace & Defence sectors. Shows stronger website traffic growth momentum but slower employee growth.
    Read more
  • Logo of Booking.com for Business
    Booking.com for Business
    Better for Hospitality, Software/IT, and Professional Services. Has more website traffic momentum. Free to use. Lacks travel policy enforcement features available in the TravelPerk alternative.
    Read more
  • Logo of Xero
    Xero
    Better for accounting and financial management. More suitable for small to medium-sized businesses.
    Read more
  • Logo of Airbase
    Airbase
    Better for automating accounts payable processes. More focused on spend management and financial controls. Caters to mid-sized businesses. Has more website traffic momentum but slower employee growth.
    Read more

TravelPerk FAQ

  • What is TravelPerk and what does TravelPerk do?

    TravelPerk is a comprehensive travel management platform streamlining business travel booking, expense tracking, and policy enforcement. It offers an all-in-one solution for flights, hotels, and rentals, with 24/7 customer support, benefiting companies of all sizes. Its intuitive interface and cost-saving features are praised by users.

  • How does TravelPerk integrate with other tools?

    TravelPerk integrates with various tools to enhance travel management. It offers integrations with expense management software, HR platforms, and other business tools to streamline workflows and centralize data. This improves efficiency and provides a comprehensive overview of travel-related expenses and activities.

  • What the main competitors of TravelPerk?

    Top TravelPerk competitors include Payhawk, SAP Concur, Booking.com for Business, and Airbase. These alternatives offer similar features such as travel booking, expense tracking, and policy management.

  • Is TravelPerk legit?

    Yes, TravelPerk is a legitimate and safe platform for managing business travel. It's known for its user-friendly interface and 24/7 customer support. However, some users have reported issues with the app and booking process.

  • How much does TravelPerk cost?

    TravelPerk's pricing includes a free Starter plan, a Premium plan at €99/month, and a Pro plan at €299/month. Enterprise pricing is custom. Each plan offers different levels of travel management features. Is TravelPerk worth it? Consider the features and your business travel needs to determine which plan offers the best value.

  • Is TravelPerk customer service good?

    TravelPerk receives positive feedback for its customer service. Users highlight the helpfulness and responsiveness of the support team, especially during trip disruptions and for complex bookings. While some experienced slow response times, the overall sentiment towards TravelPerk's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.