TravelPerk is an all-in-one platform designed to simplify business travel management for companies of all sizes. It allows you to book flights, hotels, and rental cars, manage travel policies, track expenses, and get real-time trip updates all in one place. TravelPerk aims to save money for your company through its wide range of travel options and competitive pricing. It integrates with other software and offers 24/7 customer support to ensure a smooth and efficient travel experience for both managers and employees.
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Who is TravelPerk best for
TravelPerk is a user-friendly travel management platform ideal for businesses of all sizes. It simplifies booking, expense tracking, and policy compliance, with 24/7 customer support. Users praise the intuitive interface and value, while some report issues with the app and booking process.
Best for small to enterprise-level companies with frequent travelers.
Suitable for most industries, especially retail, hospitality, and technology.
TravelPerk features
Type in the name of the feature or in your own words tell us what you need
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TravelPerk allows creating and managing itineraries, including flights, hotels, and car rentals.
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TravelPerk offers real-time dashboards and reporting to track travel spending.
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TravelPerk allows booking and managing flights, including group bookings.
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TravelPerk allows setting spending limits and preferred vendors, enforcing policies during booking.
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TravelPerk supports booking and managing hotel reservations, but loyalty points might not be awarded.
Qualities
We evaluate the sentiment that users express about non-functional aspects of the
software
Value and Pricing Transparency
Neutral
+0.27
Customer Service
Rather positive
+0.39
Ease of Use
Strongly positive
+0.85
Reliability and Performance
Rather positive
+0.6
Ease of Implementation
Rather positive
+0.45
TravelPerk reviews
We've summarised 1976 TravelPerk reviews (TravelPerk GetApp reviews, TravelPerk TrustPilot reviews, TravelPerk Capterra reviews and TravelPerk G2 reviews) and
summarised the main points below.
Pros of TravelPerk
Easy to use platform.
The user interface is intuitive.
24/7 customer support.
Good value for money.
Cons of TravelPerk
The app doesn’t work.
The booking process can be lengthy.
Their customer service takes forever to respond and often has no clue what they are doing.
Not all train routes are available to book.
TravelPerk pricing
The commentary is based on 122 reviews from TravelPerk Capterra reviews, TravelPerk G2 reviews and TravelPerk GetApp reviews.
TravelPerk's pricing receives mixed reviews. While some users find it cost-effective and appreciate the transparent pricing model, others have noted higher prices compared to direct booking or other platforms. Several users mention cost-saving benefits for their businesses, while others point out expensive add-on features or premium fees.
Simplify and consolidate business travel booking. Includes basic travel and accommodation booking, consolidated invoicing, and limited policy and approval workflows.
Premium
€99/M
Spend less time booking travel, whilst controlling spend. Includes all Starter features plus enhanced policy and approval workflows, budget tracking for multiple cost centers, concierge services, VAT-ready invoices, and integrations.
Pro
€299/M
Use advanced tools to optimize your travel budgets, spend and processes. Offers unlimited workflows and budgets, custom reports, corporate rates, and custom integrations.
Enterprise
Custom
Large budget? Bespoke requirements? Talk to us.
TravelPerk alternatives
Payhawk
Better for mid-sized to large companies needing expense management, not solely travel. Offers company cards and bill payments. Stronger customer service.
Better suited for larger companies. Has a more established presence but is growing slower. Provides AI-driven insights and a highly configurable platform. Fewer integrations with other software.
Better for expense reporting and invoice management. Has broader industry applicability within the Energy & Utilities and Automotive, Aerospace & Defence sectors. Shows stronger website traffic growth momentum but slower employee growth.
Better for Hospitality, Software/IT, and Professional Services. Has more website traffic momentum. Free to use. Lacks travel policy enforcement features available in the TravelPerk alternative.
Better for automating accounts payable processes. More focused on spend management and financial controls. Caters to mid-sized businesses. Has more website traffic momentum but slower employee growth.
TravelPerk is a comprehensive travel management platform streamlining business travel booking, expense tracking, and policy enforcement. It offers an all-in-one solution for flights, hotels, and rentals, with 24/7 customer support, benefiting companies of all sizes. Its intuitive interface and cost-saving features are praised by users.
How does TravelPerk integrate with other tools?
How does TravelPerk integrate with other tools?
TravelPerk integrates with various tools to enhance travel management. It offers integrations with expense management software, HR platforms, and other business tools to streamline workflows and centralize data. This improves efficiency and provides a comprehensive overview of travel-related expenses and activities.
What the main competitors of TravelPerk?
What the main competitors of TravelPerk?
Top TravelPerk competitors include Payhawk, SAP Concur, Booking.com for Business, and Airbase. These alternatives offer similar features such as travel booking, expense tracking, and policy management.
Is TravelPerk legit?
Is TravelPerk legit?
Yes, TravelPerk is a legitimate and safe platform for managing business travel. It's known for its user-friendly interface and 24/7 customer support. However, some users have reported issues with the app and booking process.
How much does TravelPerk cost?
How much does TravelPerk cost?
TravelPerk's pricing includes a free Starter plan, a Premium plan at €99/month, and a Pro plan at €299/month. Enterprise pricing is custom. Each plan offers different levels of travel management features. Is TravelPerk worth it? Consider the features and your business travel needs to determine which plan offers the best value.
Is TravelPerk customer service good?
Is TravelPerk customer service good?
TravelPerk receives positive feedback for its customer service. Users highlight the helpfulness and responsiveness of the support team, especially during trip disruptions and for complex bookings. While some experienced slow response times, the overall sentiment towards TravelPerk's customer service is favorable.
Reviewed by
MK
Michal Kaczor
CEO at Gralio
Michal has worked at startups for many years and writes about topics relating to software selection and IT
management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs
of any business and find solutions to its problems.
TT
Tymon Terlikiewicz
CTO at Gralio
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech
department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX,
HR, Payroll, Marketing automation and various developer tools.