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Voiceoc description
Voiceoc is an AI-powered assistant designed to improve and streamline communication for businesses. Its features include answering calls, scheduling appointments, and providing customer support through text messages, website chat, and WhatsApp. Voiceoc aims to reduce your front desk workload, improve customer experience, and potentially save on costs. It supports multiple languages and is used by companies in various industries across the globe.
Who is Voiceoc best for
Voiceoc is an AI-powered communication assistant designed for businesses of all sizes, but particularly healthcare providers. It streamlines communication by automating tasks like appointment scheduling, call answering, and customer support through various channels, including SMS and chat. This reduces front desk workload and improves customer experience, potentially leading to cost savings.
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Ideal for small to large businesses (1-1000+ employees).
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Best fit for healthcare facilities needing 24/7 patient support.
Voiceoc features
| Supported Voiceoc automates patient texting for various communication needs. |
| Supported Voiceoc offers continuous automated support via SMS, enhancing patient experience and reducing staff workload. |
| Supported Voiceoc decreases call volume, allowing staff to focus on other responsibilities. |
| Supported Voiceoc facilitates convenient patient communication via text for various needs. |
| Supported Voiceoc utilizes generative AI to automate patient interactions via SMS. |
| Supported Voiceoc enables patients to perform various actions via text messaging. |
| Supported Voiceoc provides continuous automated text support, minimizing call traffic and wait times. |
Voiceoc alternatives
ConversicaBetter for sales and marketing automation. A Conversica alternative for healthcare providers seeking SMS and text-based patient engagement. Conversica has broader industry applications, fitting finance, e-commerce, and other sectors. It seems Conversica is experiencing slower momentum currently. Some users find Conversica's pre-built conversations limiting and CRM integrations imperfect.Read more
HelpSpaceBetter for companies seeking broader industry application. A Voiceoc alternative known for user-friendly interface and affordable pricing. Lacks some advanced features like extensive reporting and tagging.Read more
Atlas SupportBetter suited for growing businesses seeking omnichannel support and a unified customer data view. Has strong customer reviews and is growing faster. Offers more integrations and advanced features like session recording. Not healthcare-focused.Read more
Concerto AIMore focused on chatbots for mid-sized businesses in dental, salon, and consumer product industries. Has slightly more website traffic momentum, but significantly slower employee growth. Caters to consumer goods and retail in addition to healthcare.Read more
Jira Service ManagementBetter for IT teams. Suitable for larger organizations. More established Jira Service Management alternative. Negative pricing sentiment.Read more
SwiftsellBetter for sales and marketing automation. A Voiceoc alternative focused on chatbots and conversational marketing. Well-rated Swiftsell has positive user reviews for ease of use and customer support.Read more
Voiceoc FAQ
What is Voiceoc and what does Voiceoc do?
Voiceoc is an AI-powered communication assistant for businesses. It automates tasks like answering calls, scheduling appointments, and providing customer support via text, chat, and WhatsApp. This reduces workload, improves customer experience, and potentially lowers costs.
How does Voiceoc integrate with other tools?
There is no information available about Voiceoc's direct integrations with other tools. However, its product description emphasizes streamlining communication, suggesting potential compatibility with various communication channels like website chat and WhatsApp.
What the main competitors of Voiceoc?
Alternatives to Voiceoc include Conversica, HelpSpace, Atlas Support, and Concerto AI. These competitors offer similar AI-powered solutions for customer support, communication automation, and appointment scheduling. They cater to various business sizes and industries with diverse features and integrations.
Is Voiceoc legit?
Voiceoc appears legitimate. It offers AI-powered communication solutions and boasts a 4.7/5 rating on G2 based on 3 reviews. For further information about the safety of using Voiceoc, it's recommended to consult additional user reviews or contact Voiceoc directly.
How much does Voiceoc cost?
I couldn't find pricing details for Voiceoc. For the most up-to-date pricing information, it's best to visit Voiceoc's website or contact their sales team directly.
Is Voiceoc customer service good?
Customers praise Voiceoc's robust features, proactive and supportive team, and seamless integrations, especially with healthcare information systems. They appreciate the 24/7 availability and positive impact on patient experience. Some users suggest the team could be more open to feedback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.