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VOCALLS description
VOCALLS is a conversational AI platform designed to improve customer experience and save companies money. It offers various AI-powered solutions such as voicebots, chatbots, and emailbots, all designed to handle repetitive customer interactions. This allows human agents to focus on more complicated tasks. VOCALLS integrates with existing customer service systems and is suitable for companies wanting to automate customer interactions across voice, chat, and email.
Who is VOCALLS best for
VOCALLS is a conversational AI platform designed to automate customer interactions across voice, chat, and email. Ideal for medium to large businesses, VOCALLS offers AI-powered solutions like voicebots, chatbots, and emailbots, allowing human agents to focus on more complex issues. This helps businesses improve customer experience and potentially save on operational costs.
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Best for medium to large businesses (101+ employees) seeking to automate customer interactions.
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Suitable for businesses across all industries looking to enhance customer service and streamline operations.
VOCALLS features
| Supported Vocalls offers AI-powered chatbots for automating conversations and providing instant responses. |
| Supported VOCALLS offers AI-powered virtual agents for automated customer service across voice, chat, and email. |
| Supported Vocalls offers a platform to build and deploy chatbots and virtual assistants. |
| Supported VOCALLS offers automated chatbots for customer support and interaction handling. |
| Supported VOCALLS supports voice interactions for tasks like making calls using AI. |
VOCALLS alternatives
ElevenLabsMore focused on realistic audio generation, voice cloning, and dubbing. Has significantly more momentum based on employee growth. Well-suited for individual creators and small businesses. Praised for high-quality voices and ease of use but criticized for billing practices and occasional glitches.Read more
Salesforce Service CloudBetter fit for companies needing comprehensive CRM integration and robust reporting. A Salesforce Service Cloud alternative for those seeking simpler, AI-driven automation for voice, chat, and email interactions. Salesforce Service Cloud has broader industry coverage.Read more
AdaBetter for enterprise-level businesses needing robust analytics and multi-channel integrations. Ada is a strong Vocalls competitor and alternative for larger companies. It has more momentum in employee growth.Read more
ChameleonBetter for user onboarding and in-app guidance. Focuses on interactive guides, messages, and surveys for SaaS companies. Caters to a wider range of company sizes and industries. Positive user reviews highlight ease of use and helpful customer support. Offers a free plan.Read more
ConfluenceBetter for project documentation and knowledge sharing. A Confluence alternative for team collaboration.Read more
Rezo.aiBetter suited for finance and banking. Has a 4.8/5 rating on G2. Growing faster than Vocalls.Read more
VOCALLS FAQ
What is VOCALLS and what does VOCALLS do?
VOCALLS is a conversational AI platform that automates customer interactions using voicebots, chatbots, and emailbots. It integrates with existing systems and helps businesses improve customer experience while saving money by allowing human agents to focus on more complex issues. It's ideal for medium to large businesses.
How does VOCALLS integrate with other tools?
VOCALLS integrates with existing customer service systems to automate customer interactions across voice, chat, and email channels. It allows seamless integration with current workflows to improve efficiency and customer experience.
What the main competitors of VOCALLS?
Alternatives to VOCALLS include Rezo.ai, Ada, and Salesforce Service Cloud. These competitors offer similar AI-powered solutions for automating customer interactions, improving customer experience, and streamlining support operations. ElevenLabs focuses on AI audio generation and is less directly comparable.
Is VOCALLS legit?
VOCALLS appears legitimate, offering AI-driven solutions for enhanced customer experience and cost savings. However, limited user reviews and declining employee growth on LinkedIn warrant further investigation to ensure it's the right fit for your needs. Consider exploring alternatives like Ada or Salesforce Service Cloud for established options.
How much does VOCALLS cost?
I couldn't find pricing information for VOCALLS. Contact VOCALLS directly to determine product pricing and if it fits your budget. Consider exploring alternatives with transparent pricing if cost is a major factor.
Is VOCALLS customer service good?
VOCALLS's customer service receives positive feedback. Users appreciate the efficient handling of customer interactions and problem resolution through AI-powered voicebots. However, some users mention the need for a better understanding of AI and its features to utilize the platform effectively, while others point out unclear pricing details as a drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.