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UXCam description
UXCam is a mobile app analytics platform that helps you understand how users interact with your app. It provides data on user behavior through heatmaps and session replays, showing you exactly how users navigate your app and where they encounter problems. You can also track important metrics like user engagement and conversion rates. UXCam is designed to be easy to use and can be integrated with other tools. It is a popular choice for businesses of all sizes who want to improve their mobile app experience and make data-driven decisions about their product.
Who is UXCam best for
UXCam is a user experience analytics platform ideal for mobile-first businesses seeking to enhance their app experience. It provides valuable insights into user behavior through session replays and heatmaps, enabling data-driven improvements. Users praise UXCam's session replay and customer support but note occasional slow loading times and pricing concerns.
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Best for small to medium-sized businesses.
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Suitable for mobile-first companies.
UXCam features
| Supported UXCam supports click heatmaps for analyzing user interaction and optimizing app design. |
| Supported UXCam tracks clicks, scrolls, mouse movements, and form submissions. |
| Supported UXCam supports recording user sessions on mobile apps. |
| Supported UXCam provides session recordings for web and mobile apps, allowing analysis of user interactions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
UXCam reviews
We've summarised 195 UXCam reviews (UXCam G2 reviews) and summarised the main points below.
- UXCam's session replay feature is highly praised for providing valuable insights into user behavior.
- The tool is easy to integrate into mobile apps, with a straightforward setup process.
- UXCam's customer support is consistently praised for being responsive and helpful.
- The heatmaps are very useful for visualizing user interaction and identifying areas of interest.
- UXCam's ability to track rage taps is a valuable feature for identifying user frustration points.
- UXCam can be slow, with users reporting long loading times, especially with filters and extensive data.
- The "skip inactivity" feature in session replays has been reported to be inaccurate and needs improvement.
- Session recordings can sometimes be unavailable or uploaded with a delay, causing inconvenience.
- Some users find the pricing model to be unclear and expensive, especially for startups and smaller companies.
- A few users have reported that the mobile app version is not as user-friendly as the web version and lacks certain features.
UXCam pricing
The commentary is based on 19 reviews from UXCam G2 reviews.
UXCam's session recordings and user insights are highly valued, but reviewers frequently mention the high cost, especially for startups and smaller organizations. More flexible pricing tiers and feature selection options are desired.
Users sentiment
See the UXCam pricing page.
UXCam alternatives
VWO Insights - Mobile AppHas more momentum and offers advanced filtering and segmentation. Provides app crash debugging and user journey analysis. A UXCam competitor and alternative.Read more
SessionStackMore focused on website optimization and customer journey analysis. Caters to e-commerce businesses. Has slower momentum.Read more
VexoSpecifically designed for React Native mobile apps. Offers a free plan. Has slower momentum and a smaller team. Custom dashboards are available for Enterprise users.Read more
Google AnalyticsBetter for web analytics. Free to use. Broader audience, suitable for any business with a website.Read more
SmartlookBetter suited for broader industry applications. A UXCam competitor and alternative, it offers a free plan with limited data history. Rated higher by users than UXCam. However, some find its interface clunky and heatmaps difficult to use.Read more
Netcore Customer Engagement and Experience PlatformBetter for marketing automation and customer engagement across multiple channels. A UXCam alternative geared towards mid-size and large businesses, especially in e-commerce and retail. Stronger in email deliverability and campaign management.Read more
UXCam FAQ
What is UXCam and what does UXCam do?
UXCam is a mobile app analytics platform that provides insights into user behavior. It uses heatmaps, session replays, and detailed metrics to show how users interact with your app, pinpoint usability issues, and track engagement and conversions. This helps businesses improve app experience and make data-driven product decisions.
How does UXCam integrate with other tools?
UXCam integrates with other tools to enhance its functionality and provide a comprehensive view of user behavior. It seamlessly connects with analytics platforms, marketing automation tools, and collaboration software. This allows for streamlined data sharing and a more holistic understanding of the customer journey.
What the main competitors of UXCam?
Top UXCam competitors include Smartlook, Mouseflow, SessionStack, Glassbox, AppMetrica, and Vexo. These alternatives offer similar features such as session replays, heatmaps, and user behavior analytics.
Is UXCam legit?
Yes, UXCam is a legitimate mobile app analytics platform. It's known for session replays and heatmaps, helping businesses understand user behavior. While some users mention slow loading times and pricing concerns, many praise its insights and customer support. So, UXCam is safe and useful for improving mobile app UX.
How much does UXCam cost?
I couldn't find pricing details for UXCam. For the most accurate pricing information, it's best to contact UXCam directly or visit their official website. This will help you determine if UXCam is worth the investment for your specific needs.
Is UXCam customer service good?
UXCam's customer service is excellent. Users consistently praise the support team's responsiveness and helpfulness in addressing issues and providing guidance. They are known for being accommodating and readily available to answer questions.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.