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USU (formerly Aspera) description
USU is a software provider specializing in IT and Customer Service Management solutions for enterprise businesses. Their software helps companies manage software licenses, optimize software spending, and improve IT service delivery across various environments, including on-premise, cloud, and hybrid infrastructures. USU also offers knowledge management solutions that help businesses create, manage, and share information effectively. Their focus on IT optimization, customer service, and knowledge management makes them a comprehensive solution for large companies looking to streamline operations and reduce costs.
What companies are using USU (formerly Aspera)?
Who is USU (formerly Aspera) best for
USU (formerly Aspera) offers IT and Customer Service Management solutions for enterprises. Users praise its intuitive interface and effective license tracking. However, some find it challenging for non-IT users. Ideal for large businesses needing streamlined operations and cost reduction.
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Best fit for medium to large businesses (101+ employees) seeking comprehensive IT management.
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Suitable for businesses across all industries looking to optimize IT and software asset management.
USU (formerly Aspera) features
Supported USU supports hardware inventory management, including tracking assets like printers and scanners. |
Supported USU supports generating reports on assets and licenses. |
Supported USU offers a knowledge base of articles, accessible via their platform. |
Supported USU supports software license management and compliance, including tracking and managing licenses. |
Supported USU supports asset lifecycle management from procurement to retirement. |
USU (formerly Aspera) reviews
We've summarised 46 USU (formerly Aspera) reviews (USU (formerly Aspera) G2 reviews) and summarised the main points below.
- Intuitive interface for admins.
- Effective license tracking and reporting.
- Regular updates with new features.
- Customizable for various use cases.
- Difficult to use for non-IT users.
- Limited customization options.
- Sorting and filtering can be improved.
- Requires administrator privileges, posing security concerns.
USU (formerly Aspera) alternatives
BMC Helix ITSMModern IT service desk, automating workflows and improving user experience.Read more
USU (formerly Aspera) FAQ
USU (formerly Aspera) offers IT and Customer Service Management solutions specializing in software license management, optimization, and IT service delivery. It helps large enterprises streamline operations, reduce costs, and improve service quality across diverse IT environments. Key features include license tracking, reporting, and a knowledge base.
What is USU (formerly Aspera) and what does USU (formerly Aspera) do?
USU (formerly Aspera) offers IT and Customer Service Management solutions specializing in software license management, optimization, and IT service delivery. It helps large enterprises streamline operations, reduce costs, and improve service quality across diverse IT environments. Key features include license tracking, reporting, and a knowledge base.
USU integrates with other tools through its API and pre-built connectors. It supports standard protocols enabling data exchange with various systems, facilitating streamlined workflows and data synchronization. This allows for efficient management of IT services and software assets.
How does USU (formerly Aspera) integrate with other tools?
USU integrates with other tools through its API and pre-built connectors. It supports standard protocols enabling data exchange with various systems, facilitating streamlined workflows and data synchronization. This allows for efficient management of IT services and software assets.
Top alternatives to USU (formerly Aspera) include BMC Helix ITSM, ServiceNow Now Platform, Ivanti Neurons for ITSM, and SysAid. These competitors offer similar IT service management and software asset management functionalities, catering to various business sizes and needs.
What the main competitors of USU (formerly Aspera)?
Top alternatives to USU (formerly Aspera) include BMC Helix ITSM, ServiceNow Now Platform, Ivanti Neurons for ITSM, and SysAid. These competitors offer similar IT service management and software asset management functionalities, catering to various business sizes and needs.
Yes, USU (formerly Aspera) is a legitimate software provider specializing in IT and Customer Service Management. They offer solutions for software license management, IT optimization, and knowledge management. Reviews indicate an intuitive interface for admins and effective license tracking but some difficulty for non-IT users.
Is USU (formerly Aspera) legit?
Yes, USU (formerly Aspera) is a legitimate software provider specializing in IT and Customer Service Management. They offer solutions for software license management, IT optimization, and knowledge management. Reviews indicate an intuitive interface for admins and effective license tracking but some difficulty for non-IT users.
I cannot find pricing information for USU (formerly Aspera). Contact USU directly for product pricing details and to determine if the product is worth the investment for your needs.
How much does USU (formerly Aspera) cost?
I cannot find pricing information for USU (formerly Aspera). Contact USU directly for product pricing details and to determine if the product is worth the investment for your needs.
USU (formerly Aspera) receives positive feedback for its helpful and knowledgeable customer support team. Users appreciate the quick responses and the support team's expertise in resolving issues. However, some find the tool itself difficult to use, especially for non-technical users.
Is USU (formerly Aspera) customer service good?
USU (formerly Aspera) receives positive feedback for its helpful and knowledgeable customer support team. Users appreciate the quick responses and the support team's expertise in resolving issues. However, some find the tool itself difficult to use, especially for non-technical users.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.