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Uplisting description
Uplisting is a software designed for managing vacation rental properties. It allows you to manage bookings from multiple platforms like Airbnb and Booking.com in one place, avoiding double bookings. Uplisting automates tasks like guest communication, payment processing, and cleaning schedules. You can also create your own direct booking website and manage pricing and availability. Uplisting is designed to help you streamline operations, increase bookings, and improve guest satisfaction, ultimately growing your vacation rental business.
Who is Uplisting best for
Uplisting is a vacation rental management software designed for small to mid-sized businesses. It streamlines operations by automating tasks like guest communication and payment processing. Users appreciate the easy setup and unified inbox but note some limitations with the mobile app and customer support response times. Uplisting helps manage bookings from various platforms, create direct booking websites, and improve guest satisfaction.
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Best for small to mid-sized vacation rental businesses.
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Ideal for businesses in the hospitality and tourism or real estate and construction industries.
Uplisting features
| Supported Uplisting offers a direct booking website feature for clients. |
| Supported Uplisting supports automated messaging, including confirmations, pre-arrival details, and feedback requests. |
| Supported Uplisting supports viewing and managing availability from multiple channels in one central calendar. |
| Supported Uplisting synchronizes availability and rates across OTAs using a unified calendar and real-time updates. |
| Supported Guests can upload their identification documents directly through Uplisting. |
| Supported Uplisting supports cleaning management, including scheduling and tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Uplisting reviews
We've summarised 156 Uplisting reviews (Uplisting TrustPilot reviews, Uplisting Capterra reviews and Uplisting G2 reviews) and summarised the main points below.
- Easy initial setup and onboarding experience.
- Automated messaging streamlines guest communication.
- Unified inbox and calendar simplifies multi-platform management.
- Direct booking website feature.
- Competitive pricing, especially for users with multiple properties.
- Limited functionality on the mobile app, often requiring use of the web version.
- Slow customer support response times, sometimes taking up to 72 hours.
- VRBO integration has limitations, affecting listing completeness and potentially leading to commission discrepancies.
- Difficulty managing payments and booking deposits for direct bookings.
- Limited customization options, such as for pricing rules and direct booking website design.
Uplisting pricing
The commentary is based on 24 reviews from Uplisting Capterra reviews, Uplisting G2 reviews and Uplisting TrustPilot reviews.
Uplisting's pricing is generally considered competitive and a good value, especially for those with multiple properties. While the base price is seen as high for single property owners, some find the included features justify the cost. However, some users have experienced issues with unexpected costs and difficulty obtaining support.
Users sentiment
See the Uplisting pricing page.
Uplisting alternatives
GuestyHas broader industry applicability. Is growing faster than Uplisting, a key Uplisting competitor. Users report better account management and more comprehensive features but dislike VRBO integration issues and pricing.Read more
HotelBeeBetter suited for hotels and resorts. Has a more stable workforce and offers a free plan. Users highlight the seamless integrations with online travel agents and the cost-effectiveness as key benefits. However, some users find the website unresponsive and the POS system needs improvement. A strong Uplisting alternative, especially for traditional lodging businesses.Read more
BookervilleBetter rated by users. Excellent customer support. More affordable Uplisting alternative. Lacks VRBO integration.Read more
HostifyBetter fit for larger businesses. Has a booking engine, unified inbox, and mobile-friendly booking website. Provides more comprehensive customer support. Offers a free trial and more transparent pricing. Is growing faster than Uplisting.Read more
Hospitable.comHas stronger employee growth momentum and better customer support. However, VRBO connectivity issues are a common complaint. A good Uplisting alternative for those prioritizing support.Read more
Uplisting FAQ
What is Uplisting and what does Uplisting do?
Uplisting is vacation rental management software that streamlines bookings, automates guest communication, and offers direct booking websites. It helps manage multiple platforms like Airbnb, automating tasks like payment processing and cleaning schedules to improve guest satisfaction and business growth.
How does Uplisting integrate with other tools?
Uplisting integrates with popular booking platforms like Airbnb and Booking.com, enabling synchronized calendar and booking management. It also facilitates direct bookings through its website builder. However, users note limitations with VRBO integration.
What the main competitors of Uplisting?
Uplisting's main competitors include Guesty, Hospitable.com, Hostaway, and Hostify. These platforms offer similar features for managing vacation rentals, such as automated messaging, channel management, and direct booking websites. They target similar customer profiles and address the same market needs.
Is Uplisting legit?
Uplisting appears to be a legitimate software for vacation rental management. User reviews highlight its ease of use and automated messaging features. However, some users have reported slow customer support and limited mobile app functionality. Consider these factors when evaluating if Uplisting is safe and right for your needs.
How much does Uplisting cost?
Uplisting does not publicly disclose its pricing. Contact their sales team to obtain a customized quote based on your specific short-term rental business needs.
Is Uplisting customer service good?
Uplisting's customer service receives mixed reviews. While some users praise the helpful and knowledgeable support staff, many others express frustration with slow response times, unhelpful automated responses, and difficulty reaching a live person. This discrepancy may depend on the specific issue and support channel used.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.