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Uber for Business description
Uber for Business helps companies of all sizes manage transportation and meal needs. Through a central platform, you can order rides for employees, clients, or guests, track spending, and simplify expensing. It covers various needs like business travel, commutes, customer courtesy rides, and even employee meal programs. Safety features and global availability make it suitable for modern workplaces.
What companies are using Uber for Business?
Who is Uber for Business best for
Uber for Business offers a centralized platform for managing employee and client transportation and meals. Users praise the user-friendly app and wide availability but express concerns about hidden charges, cancellations, and inaccurate fares. It's ideal for businesses seeking to simplify expensing and track spending but should carefully consider cost concerns.
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Ideal for small, medium, and enterprise businesses seeking efficient travel and meal management.
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Suitable for various industries requiring streamlined transportation and expense solutions.
Uber for Business features
| Supported Uber for Business allows tracking, managing, and reporting on business ride expenses, including invoices. |
| Supported Uber for Business allows charging rides to a central business account. |
| Supported Uber for Business allows creating separate business profiles for managing rides and expenses. |
| Supported Uber for Business leverages Uber's platform-wide driver background checks. |
| Supported Uber for Business provides a centralized platform to manage ground transportation, meals, deliveries, and expenses. |
| Supported Uber for Business allows scheduling rides up to 90 days in advance using Uber Reserve. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Uber for Business reviews
We've summarised 232 Uber for Business reviews (Uber for Business TrustPilot reviews and Uber for Business G2 reviews) and summarised the main points below.
- App is user-friendly and provides real-time ride tracking.
- Widely available, even in areas where taxis are scarce.
- Cashless payment system for convenient transactions.
- Provides an alternative to traditional taxis, often with more competitive pricing.
- Drivers adding hidden charges to fares, like airport fees, cleaning fees, or extra route charges.
- Frequent issues with drivers canceling rides after accepting, leading to lost time and cancellation fees.
- Inaccurate fare estimations and unexpected price surges, leaving customers feeling overcharged.
- Drivers unfamiliar with routes and relying solely on GPS, resulting in longer trips and customer frustration.
Uber for Business pricing
The commentary is based on 90 reviews from Uber for Business G2 reviews and Uber for Business TrustPilot reviews.
Uber's pricing is a major concern for many users. Reports of inflated fares, hidden charges, unexpected surge pricing, and difficulties with refunds are common. While some find Uber convenient, many feel the service isn't worth the cost. Some drivers also complain about Uber's commission structure.
Users sentiment
See the Uber for Business pricing page.
Uber for Business alternatives
Ola CorporateMore focused on employee transportation management. Caters to businesses in India, Australia, New Zealand, and the UK. Has slower momentum than Uber for Business.Read more
uber-for-business vs Bolt BusinessMore focused on ride-hailing and expense management. Lacks employee meal programs. Has slightly more momentum.Read more
Lyft BusinessBetter for mid-sized businesses. Has worse customer support and reliability. Doesn't offer employee meal programs. Has slower momentum.Read more
BlinqBetter for networking and contact management. More focused on sales and marketing teams. Has a free plan available. Is growing faster.Read more
RoomexBetter for companies needing hotel booking and expense management in one platform. Roomex offers a free option, unlike Uber for Business. Focuses on accommodation booking and expense tracking, a significant Uber for Business alternative for travel management.Read more
DiDi Enterprise SolutionsMore focused on streamlining corporate travel. Lacks features like ride scheduling and employee meal programs.Read more
Uber for Business FAQ
What is Uber for Business and what does Uber for Business do?
Uber for Business is a centralized platform for managing employee transportation and meals. It streamlines ride ordering, expense tracking, and reporting, simplifying business travel, commutes, and client transportation. It offers various features like ride scheduling and a separate business profile.
How does Uber for Business integrate with other tools?
Uber for Business integrates with expense management software like SAP Concur, and other tools to streamline accounting and reconciliation processes. It also integrates with various travel management platforms.
What the main competitors of Uber for Business?
Top Uber for Business competitors include Lyft Business, Bolt Business, and Ola Corporate. These alternatives offer similar features like centralized ride booking, expense tracking, and reporting, catering to businesses seeking streamlined transportation management solutions. Depending on your region, Careem for Business and DiDi Enterprise Solutions are also viable options.
Is Uber for Business legit?
Yes, Uber for Business is a legitimate service used by many companies for managing employee transportation and meals. However, user reviews on platforms like G2 and TrustPilot reveal mixed experiences regarding driver reliability, hidden fees, and fare accuracy. So, while the platform offers valuable features, be aware of these potential issues.
How much does Uber for Business cost?
Uber for Business doesn't publicly list pricing for its services. Contact their sales team to discuss your business needs and receive a custom quote. Consider factors like team size and usage when evaluating if Uber for Business is worth the cost.
Is Uber for Business customer service good?
Uber for Business customer service receives negative feedback. Users report difficulties contacting support and unhelpful responses. Resolutions for issues like incorrect charges and driver problems are often slow or unsatisfactory.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.