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Bolt Business description
Bolt Business is a platform designed for managing employee transportation. It allows companies to centralize ride bookings, simplify expense reporting, and potentially reduce travel costs. Primarily focused on ride-hailing, it integrates with Bolt's existing services to offer a streamlined solution for business travel needs.
Who is Bolt Business best for
Bolt Business is ideal for companies, particularly mid-sized to large enterprises, that require a centralized platform to manage employee transportation. It streamlines ride bookings, expense reporting, and optimizes travel costs. Users appreciate the service for its potential cost savings and integration with Bolt's ride-hailing services. However, potential customers should be aware of user feedback regarding driver cancellations and customer support issues.
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Bolt Business is a better fit for medium to large businesses.
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Bolt Business caters to businesses with substantial employee transportation needs.
Bolt Business features
| Supported Bolt Business allows setting spending allowances for employees to control expenses. |
| Supported Rides can be charged to the company account and managed centrally. |
| Supported Bolt app users confirm ride purpose by switching between profiles. |
| Supported Bolt Business allows tracking and managing business ride expenses, including reports and invoices. |
| Supported Bolt Business allows to separate business and personal rides and expenses. |
| Supported Users can switch between personal and business profiles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Bolt Business reviews
We've summarised 43 Bolt Business reviews (Bolt Business TrustPilot reviews and Bolt Business G2 reviews) and summarised the main points below.
- Bolt Business offers a centralized platform for managing employee transportation.
- The service can simplify expense reporting and potentially reduce travel costs.
- Integration with Bolt's existing ride-hailing services streamlines business travel.
- Some users appreciate the competitive pricing compared to other ride-hailing options.
- The platform aims to provide a convenient solution for businesses to manage employee commutes.
- Drivers frequently cancel rides after accepting, leading to delays and inconvenience.
- App often misidentifies pickup locations, resulting in extra charges and disputes.
- Inaccurate fares and unexpected charges are common, with drivers allegedly manipulating ride times.
- Customer support is widely criticized as unresponsive and unhelpful.
- Concerns over data security and unauthorized account access have been reported.
Bolt Business pricing
The commentary is based on 30 reviews from Bolt Business G2 reviews and Bolt Business TrustPilot reviews.
While Bolt Business offers competitive pricing for business travel, some users have reported issues with inconsistent pricing, hidden fees, and unexpected charges. It's recommended to carefully review your ride receipts and contact customer support if you encounter any discrepancies.
Users sentiment
Bolt Business alternatives
Uber for Business
It has a stronger brand presence and is growing faster. Also, it offers meal programs.
DiDi Enterprise Solutions
Better for smaller companies.
Ola Corporate
Better for larger companies. More transparent pricing but potentially slower growth.
Curb Business
A Bolt Business competitor, this platform is more tailored for managing taxi rides specifically. It's a better fit for larger enterprises.
Careem for Business
Better for smaller companies. More regional focus.
Lyft Business
Lyft Business is a better Bolt Business alternative for mid-sized companies.
Bolt Business FAQ
What is Bolt Business and what does Bolt Business do?
Bolt Business is a platform that helps manage employee transportation. It allows companies to book rides, track expenses, and potentially reduce travel costs by centralizing ride-hailing with Bolt's services.
How does Bolt Business integrate with other tools?
Bolt Business integrates with Bolt's ride-hailing services to offer a streamlined solution for booking, managing expenses, and tracking rides.
What the main competitors of Bolt Business?
Bolt Business competitors include Uber for Business, DiDi Enterprise Solutions, Ola Corporate, Curb Business, Careem for Business and Lyft Business. These alternatives offer various features for managing employee transportation, expense tracking and streamlining business travel.
Is Bolt Business legit?
Is Bolt Business safe? While Bolt Business offers a centralized platform for managing employee transportation, user reviews often cite concerns about driver cancellations, inaccurate fares, and poor customer support.
How much does Bolt Business cost?
Unfortunately, Bolt Business pricing information is not publicly available. Contact their sales team to get a customized quote.
Is Bolt Business customer service good?
Bolt Business customer service receives overwhelmingly negative feedback. Users frequently report issues like unresponsive support and difficulty resolving inaccurate charges. Consider this alongside their concerns about driver reliability.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.