Bolt Business vs Uber for Business

by Gralio Feb 03, 2025

Bolt Business and Uber for Business offer solutions for managing employee transportation. Bolt is a more budget-friendly option ideal for ride-hailing within a city. Uber provides a more comprehensive platform with additional features like meal programs and broader global coverage, catering to diverse business travel and expense management needs.

At Gralio.ai we help to simplify your decision-making process by offering detailed, side-by-side software comparisons like this one, to help you confidently choose the tool that aligns with your business goals.

This comparison was created by analysing 275 reviews and 60 websites, saving 2 hours, 1 minute of reading.

Logo of Bolt Business
Bolt Business
Logo of Uber for Business
Uber for Business

About

Bolt Business is a platform designed for managing employee transportation. It allows companies to centralize ride bookings, simplify expense reporting, and potentially reduce travel costs. Primarily focused on ride-hailing, it integrates with Bolt's existing services to offer a streamlined solution for business travel needs.
Uber for Business helps companies of all sizes manage transportation and meal needs. Through a central platform, you can order rides for employees, clients, or guests, track spending, and simplify expensing. It covers various needs like business travel, commutes, customer courtesy rides, and even employee meal programs. Safety features and global availability make it suitable for modern workplaces.

Summary

Main difference
Bolt Business is a cost-effective solution for managing employee transportation within a city, focusing on ride-hailing and expense reporting. Uber for Business offers broader features, including meal programs and a wider global coverage, making it suitable for diverse business needs.

Relative strengths of Bolt Business (compared to Uber for Business)

  • Cost-effective ride-hailing.

  • Centralized ride booking and expense management.

  • Integration with Bolt's existing services.

Relative weaknesses of Bolt Business (compared to Uber for Business)

  • Limited global availability compared to Uber.

  • Fewer features beyond ride-hailing (e.g., no meal programs).

  • Customer service reputation is a concern based on user reviews.

Who is using Bolt Business and Uber for Business?

Who should use Bolt Business VS. Uber for Business

Bolt Business is a centralized platform ideal for medium to large businesses needing to manage employee transportation. It simplifies expense reporting, potentially reduces travel costs, and streamlines business travel through integration with Bolt's ride-hailing services. While some appreciate its convenience and competitive pricing, users have reported issues with driver cancellations, inaccurate pickup locations, and poor customer support.

Uber for Business is a versatile platform for managing employee and client transportation and meals. Users praise the app's user-friendliness, real-time tracking, and wide availability. However, some have reported issues with hidden charges, cancellations, and inaccurate fares. It's a valuable tool for companies seeking streamlined travel and expense management.

  • Best for medium to large businesses.

  • Suitable for businesses with regular transportation needs.

  • Ideal for small, medium, and enterprise businesses.

  • Suitable for businesses across various industries.

Bolt Business and Uber for Business features

Supported
Partially supported
Not supported
Type in the name of the feature or in your own words tell us what you need
  • Travel management
    Supported

    Bolt Business offers centralized control, monitoring, and automation of business travel.

    Supported

    Uber for Business supports travel management with cost controls, policy compliance, and reporting.

  • Cost management
    Supported

    Bolt Business helps cut travel costs via competitive pricing and automated expense tracking.

    Supported

    Uber for Business helps cut costs via expense integrations, custom programs, and detailed reporting.

  • Payment processing
    Unknown

    Bolt Business likely supports simplified payments, but details are unavailable.

    Supported

    Uber for Business simplifies payments with automatic billing and multiple payment methods.

  • Corporate account
    Supported

    Rides can be charged to the company account and managed centrally.

    Supported

    Rides can be charged to a central business account.

  • Ride confirmation prompt
    Supported

    Bolt app users confirm ride purpose by switching between profiles.

    Not supported

    Uber for Business does not offer a pre-booking prompt to categorize rides.

  • Cash payment
    Not supported

    Cash payments are not directly supported.

    Not supported

    Cash payments are not supported for business accounts.

Qualities

  • Value and Pricing Transparency
    -0.86
    Strongly negative sentiment
    -0.93
    Strongly negative sentiment
  • Customer Service
    -1
    Strongly negative sentiment
    -0.92
    Strongly negative sentiment
  • Ease of Use
    -0.92
    Strongly negative sentiment
    -0.87
    Strongly negative sentiment
  • Reliability and Performance
    -1
    Strongly negative sentiment
    -0.97
    Strongly negative sentiment
  • Ease of Implementation
    +1
    Strongly positive sentiment
    -1
    Strongly negative sentiment
  • Scalability
    +1
    Strongly positive sentiment
    No data
Bolt Business and Uber for Business Pricing
Bolt Business does not publicly disclose pricing information on its website. Interested users need to contact them directly for a quote.

User sentiment

Strongly negative
-0.86

See full Pricing page

No data

User sentiment

Strongly negative
-0.93

See full Pricing page

Bolt Business and Uber for Business review insights

94 reviews analysed from

Users love

  • Bolt Business offers a centralized platform for managing employee transportation.
  • The service can simplify expense reporting and potentially reduce travel costs.
  • Integration with Bolt's existing ride-hailing services streamlines business travel.
  • Some users appreciate the competitive pricing compared to other ride-hailing options.
  • The platform aims to provide a convenient solution for businesses to manage employee commutes.
  • App is user-friendly and provides real-time ride tracking.
  • Widely available, even in areas where taxis are scarce.
  • Cashless payment system for convenient transactions.
  • Provides an alternative to traditional taxis, often with more competitive pricing.

Users dislike

  • Drivers frequently cancel rides after accepting, leading to delays and inconvenience.
  • App often misidentifies pickup locations, resulting in extra charges and disputes.
  • Inaccurate fares and unexpected charges are common, with drivers allegedly manipulating ride times.
  • Customer support is widely criticized as unresponsive and unhelpful.
  • Concerns over data security and unauthorized account access have been reported.
  • Drivers adding hidden charges to fares, like airport fees, cleaning fees, or extra route charges.
  • Frequent issues with drivers canceling rides after accepting, leading to lost time and cancellation fees.
  • Inaccurate fare estimations and unexpected price surges, leaving customers feeling overcharged.
  • Drivers unfamiliar with routes and relying solely on GPS, resulting in longer trips and customer frustration.

Bolt Business and Uber for Business Ratings

  • G2
    4.7/5
    (3)
  • TrustPilot
    2.0/5
    (40)
  • Glassdoor
    3.9/5
    (1235)
  • G2
    4.4/5
    (91)
  • TrustPilot
    2.5/5
    (141)
  • Glassdoor
    3.9/5
    (30512)

Company health

Employee growth

19% increase in the last year
23% increase in the last year

Web traffic

1% decrease in the last quarter
5% increase in the last quarter

Financing

No data
June 2024 - $30B

How do Bolt Business and Uber for Business compare in customer support responsiveness?

Both Bolt Business and Uber for Business have shortcomings in customer support responsiveness. Bolt Business receives considerably more negative feedback regarding customer support, with users describing it as unresponsive and unhelpful. While Uber for Business also has negative customer service reviews, it's not to the same extent as Bolt. Therefore, neither platform excels in this area, but Uber for Business may offer slightly better responsiveness compared to Bolt Business.

Which platform provides better expense reporting and cost control features?

Both Bolt Business and Uber for Business offer expense reporting and cost control features. They both provide centralized billing and allow companies to track spending. Without detailed pricing information, it is difficult to definitively say which is "better," but they appear comparable in terms of expense management functionality.

What are the advantages of Bolt Business?

Bolt Business offers a centralized platform for managing employee transportation, simplifying expense reporting, and potentially reducing travel costs. It integrates with Bolt's existing ride-hailing services, streamlining the process for business travel. Bolt Business also offers features like ride confirmation prompts and cost management tools like custom spending limits.

What are the disadvantages of Bolt Business?

Bolt Business suffers from several reported drawbacks, including frequent driver cancellations after accepting rides, inaccurate pickup locations leading to extra charges, fare discrepancies and unexpected charges, unresponsive customer support, and concerns about data security and unauthorized account access. These issues can lead to inconvenience, frustration, and potential financial losses for businesses using the platform.

Alternatives to Bolt Business and Uber for Business

Logo of Lyft Business
Lyft Business
Lyft Business helps mid-sized companies manage transportation for their employees and guests. It offers ride scheduling, expense tracking, and integrations with other software. Lyft Business focuses on providing reliable and cost-effective rides while simplifying the process for companies.
Logo of Ola Corporate
Ola Corporate
Ola Corporate is a ride-sharing service that helps businesses manage employee transportation. It offers various vehicle types, from budget-friendly options to premium sedans and SUVs, for travel within a city or outstation trips. Ola Corporate claims to potentially save companies up to 60% on travel expenses. It operates in over 250 cities across India, Australia, New Zealand, and the UK.
Logo of DiDi Enterprise Solutions
DiDi Enterprise Solutions
DiDi Enterprise Solutions helps businesses manage their ground transportation needs. It provides a centralized platform for booking and managing rides, tracking expenses, and optimizing travel policies. Focusing on simplifying corporate travel, the platform offers various transportation options, including taxis and ride-hailing services. DiDi Enterprise Solutions aims to streamline transportation, control costs, and increase employee satisfaction through efficient travel management.
Logo of Careem for Business
Careem for Business helps companies in the Middle East manage employee transportation. The platform offers corporate ride-hailing, simplifying travel for meetings, airport transfers, and more. It provides expense tracking, reporting, and centralized billing for easy administration.
Logo of Curb Business
Curb Business
Curb Business is a travel and expense management platform designed for businesses to manage employee taxi rides. It allows you to track, control, and pre-book taxi trips for your employees, all from a single platform accessible on both computers and mobile devices. It simplifies employee transportation while offering control and oversight over taxi expenses.
Logo of SAP Concur
SAP Concur
SAP Concur helps businesses of all sizes manage their travel expenses, invoices, and overall spending. It streamlines expense reports, automates invoice approvals, and provides real-time visibility into company spending. This helps control costs, reduce risks, and improve employee productivity. SAP Concur integrates with other software and offers a mobile app for employee convenience.

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