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TWIPLA description
TWIPLA (formerly Visitor Analytics) is a website analytics platform designed to provide insights into user behavior while prioritizing data privacy. It offers a suite of tools including website statistics, heatmaps, session recordings, surveys, and polls. TWIPLA sets itself apart by offering cookieless tracking, ensuring compliance with data privacy regulations such as GDPR and CCPA. This enables businesses to gain a comprehensive understanding of their website traffic and user engagement without relying on cookies or requiring user consent.
Who is TWIPLA best for
TWIPLA (formerly Visitor Analytics) offers privacy-focused website analytics, providing businesses with essential user behavior insights without relying on cookies. Its intuitive interface allows for easy navigation of features like heatmaps, session recordings, and surveys. Users appreciate the comprehensive statistics and GDPR compliance, though some find the new name hard to recall and desire more in-depth reporting.
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Best fit for small, medium, and enterprise businesses.
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Ideal for various sectors, including E-commerce, Healthcare, Finance, and more.
TWIPLA features
| Supported Session recordings are supported, allowing you to watch real user sessions. |
| Supported TWIPLA supports heatmaps to visualize clicks and scrolls on web pages. |
| Supported Twipla supports viewing the number of website visits. |
| Supported Surveys can be deployed on a separate URL. |
| Supported Twipla simplifies privacy compliance by adhering to GDPR, CCPA, and other global privacy regulations. |
| Supported Twipla supports conversion tracking with its Conversion Funnels feature. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
TWIPLA reviews
We've summarised 421 TWIPLA reviews (TWIPLA Capterra reviews and TWIPLA G2 reviews) and summarised the main points below.
- User-friendly interface praised for simplicity and ease of use.
- Comprehensive website statistics, heatmaps, session recordings, and more.
- Real-time visitor tracking and location identification.
- Helpful for understanding user behavior and improving website design.
- GDPR compliant and cookieless tracking for privacy.
- The new brand name, TWIPLA, is hard to remember.
- Limited in-depth reporting compared to competitors.
- Data updates can be slow.
- Some find the interface overwhelming with too many features.
- Pricing can be expensive, especially for smaller businesses or personal websites.
TWIPLA pricing
The commentary is based on 36 reviews from TWIPLA Capterra reviews and TWIPLA G2 reviews.
While some users find TWIPLA's pricing reasonable for its features, others, especially small businesses and those on a limited budget, consider it expensive. Some find the free version sufficient, while others feel pressured to upgrade for full functionality. A few users experienced unexpected charges after the free trial.
Users sentiment
See the TWIPLA pricing page.
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TWIPLA has a free plan.
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TWIPLA has a free trial.
Free
This plan offers 400 monthly page views, 25 session recordings, 20 monthly events tracked, 1 heatmap, 1 conversion funnel, 1 poll, and 1 survey.
Basic
This plan includes 10,000 monthly page views, 500 session recordings, 1,000 monthly events tracked, 4 heatmaps, 4 conversion funnels, 2 polls, and 2 surveys.
Advanced
This plan provides 25,000 monthly page views, 2,500 session recordings, 2,000 monthly events tracked, 15 heatmaps, 8 conversion funnels, 3 polls, and 3 surveys.
Pro
This plan offers 50,000 monthly page views, 5,000 session recordings, 4,000 monthly events tracked, 25 heatmaps, 16 conversion funnels, 7 polls, and 7 surveys.
Custom Enterprise
This plan offers custom features and benefits.
TWIPLA alternatives
PanelbearMore focused on real-time monitoring. Lacks features like session recordings, heatmaps, and surveys.Read more
PendoBetter for product analytics within web applications. It has more momentum and caters to larger businesses. A Pendo alternative for user behavior analysis and in-app guidance.Read more
Verint Voice of the CustomerBetter for gathering customer feedback across multiple channels. A Verint Voice of the Customer alternative for medium to large businesses, especially in regulated industries needing robust analytics. Suitable as a TWIPLA competitor for those prioritizing customer experience management.Read more
MouseflowHas broader industry applicability. Grows faster than TWIPLA. Offers form analytics.Read more
JiraBetter for project and task management. A Jira alternative for those seeking simpler website analytics and user behavior insights. More privacy-focused, offering cookieless tracking.Read more
Pro PlusPrioritizes data privacy and offers tools like consent management and data anonymization. Promises complete data ownership and avoids data sampling.Read more
TWIPLA FAQ
What is TWIPLA and what does TWIPLA do?
TWIPLA (formerly Visitor Analytics) is a privacy-focused website analytics platform offering cookieless tracking. It provides tools such as website statistics, heatmaps, session recordings, and surveys, enabling businesses to understand user behavior while complying with GDPR and CCPA.
How does TWIPLA integrate with other tools?
TWIPLA integrates with various tools, though specific integrations are not explicitly listed. Its features, like surveys and polls, suggest potential integration with marketing and feedback platforms. Being a website analytics tool, it likely connects with data visualization and reporting software.
What the main competitors of TWIPLA?
Alternatives to TWIPLA include Panelbear, Mouseflow, and Pendo. These website analytics platforms provide similar features such as heatmaps, session recordings, and website statistics. While TWIPLA emphasizes cookieless tracking and privacy, each alternative offers unique strengths for understanding user behavior and optimizing website performance.
Is TWIPLA legit?
Yes, TWIPLA is a legitimate website analytics platform. It's known for its cookieless tracking and GDPR compliance, offering features like heatmaps and session recordings. However, some users find the pricing high and the new name difficult to remember.
How much does TWIPLA cost?
TWIPLA's pricing includes a free plan and three paid plans: Basic at $12.99/month, Advanced at $24.99/month, and Pro at $39.99/month. A custom Enterprise plan is also available. A free trial is offered. Is TWIPLA worth it? The value depends on your specific website analytics needs and budget.
Is TWIPLA customer service good?
Customer reviews on TWIPLA's customer service are mixed. While some praise the helpful and responsive support team, others mention difficulty understanding the technical explanations provided. A few negative reviews mention a lack of email responses regarding billing issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.