Last updated on
Company health
Ratings
TenantCloud description
TenantCloud is a cloud-based property management software designed for landlords and property managers of all sizes. It offers a suite of tools to manage the entire rental lifecycle, from listing properties and screening tenants to collecting rent and handling maintenance requests. Key features include online rent payments, automated accounting, maintenance request management, tenant communication, and customizable reporting. TenantCloud aims to simplify property management, improve efficiency, and maximize rental income.
Who is TenantCloud best for
TenantCloud is a cost-effective property management solution praised for its user-friendly interface and comprehensive features. It streamlines rent collection, lease management, and maintenance requests. However, some users have noted slow payment processing and limited reporting customization. Ideal for small to medium-sized landlords seeking an affordable, all-in-one platform.
-
Best for small to medium-sized landlords and property managers.
-
Ideal for businesses in the real estate and construction industry.
TenantCloud features
| Supported TenantCloud supports online rent collection via various payment methods. |
| Supported TenantCloud supports creating, signing, and storing leases electronically. |
| Supported TenantCloud offers messaging and announcements for tenant communication. |
| Supported TenantCloud allows creating custom reports tailored to specific needs. |
| Supported TenantCloud integrates with QuickBooks Online, streamlining financial processes. |
| Supported TenantCloud supports tenant screening, including background, credit, and eviction checks. |
| Supported TenantCloud supports work order creation, management, assignment, and progress tracking. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
TenantCloud reviews
We've summarised 521 TenantCloud reviews (TenantCloud GetApp reviews, TenantCloud Software Advice reviews, TenantCloud Capterra reviews and TenantCloud G2 reviews) and summarised the main points below.
- Cost-effective, especially the free version for smaller portfolios.
- User-friendly interface for landlords.
- Comprehensive features covering most property management needs (listings, applications, leases, maintenance, communication).
- Responsive customer support.
- Regular system improvements and updates based on user feedback.
- Slow payment processing (7+ days for transactions to clear).
- Limited reporting customization; some desired reports require manual editing.
- Occasional glitches and non-intuitive navigation, especially for tenants.
- Lease renewal process can be cumbersome.
- Accounting system lacks advanced features and integrations beyond basic QuickBooks Online.
TenantCloud pricing
The commentary is based on 90 reviews from TenantCloud Capterra reviews, TenantCloud G2 reviews, TenantCloud GetApp reviews and TenantCloud Software Advice reviews.
TenantCloud is praised for its affordability and value, especially for smaller landlords. Users find the software cost-effective, with a good balance of features and price. While some mention added transaction fees, many highlight the free version and affordable paid tiers.
Users sentiment
See the TenantCloud pricing page.
TenantCloud alternatives
tenantcloud vs Condo ControlBetter for managing HOAs and condos. Caters to a wider range of industries including finance, retail, and government. Higher rated by users, and customer service is a strong point. Condo Control is growing slower than TenantCloud.Read more
tenantcloud vs BatchLeadsBetter for lead generation and finding distressed properties. A stronger alternative for real estate professionals focused on acquisition and wholesaling. Provides more robust skip tracing and direct marketing tools.Read more
Rent ManagerHas more robust integrations with other property technology providers. Is growing faster in terms of employee growth. Offers a per-unit pricing model which might be more appealing to some businesses.Read more
HemlaneBetter rated by users. Provides marketing and tenant screening tools. Offers maintenance coordination service. A TenantCloud alternative and competitor.Read more
BookervilleBetter for vacation rental management businesses. More user-friendly and affordable. Stronger customer support. Offers automated messaging and direct booking websites.Read more
RentRediHas more momentum and offers easier mobile access for tenants and landlords. Better for smaller landlords due to transparent and affordable pricing. A good TenantCloud alternative.Read more
TenantCloud FAQ
What is TenantCloud and what does TenantCloud do?
TenantCloud is cloud-based property management software for landlords and property managers. It offers tools for rent collection, maintenance requests, tenant screening, lease management, and accounting. TenantCloud simplifies property management, aiming to boost efficiency and rental income.
How does TenantCloud integrate with other tools?
TenantCloud integrates with QuickBooks Online for accounting and offers various online payment options for rent collection. It also supports integrations with platforms like Realtor.com and Zillow for listing properties. Several online payment platforms are supported for streamlined rent collection.
What the main competitors of TenantCloud?
Top TenantCloud competitors include Rent Manager, Buildium, Hemlane, and RentRedi. These alternatives offer similar features for property management, such as online rent collection, lease management, and maintenance tracking. Buildium focuses on residential properties, while Rent Manager caters to various property types and business sizes. Hemlane streamlines the rental process, and RentRedi emphasizes ease of use and transparent pricing.
Is TenantCloud legit?
TenantCloud is a legitimate property management software. User reviews suggest it's cost-effective and user-friendly, especially for smaller portfolios. However, some users have reported slow payment processing and limited reporting customization. Consider these factors when evaluating if TenantCloud is safe and right for your needs.
How much does TenantCloud cost?
I cannot find pricing information for TenantCloud. Contact TenantCloud directly for product pricing details. This will allow you to find the best plan for your needs.
Is TenantCloud customer service good?
TenantCloud's customer service receives positive feedback, with users highlighting the helpful and responsive support team. While some users mention initial setup challenges or occasional difficulty navigating the platform, the readily available assistance and problem-solving by customer service representatives contribute to a generally positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.