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Teleport description
Teleport is a cybersecurity platform designed to protect access to your company's servers, applications, and other critical infrastructure. It replaces traditional security methods like passwords and VPNs with short-term access certificates, making it harder for unauthorized users to gain access. Teleport provides a centralized system to manage who has access to what, even if your infrastructure is spread across multiple cloud providers. It also tracks all access activity for auditing and compliance purposes. Companies choose Teleport for its ease of use, strong security features, and ability to simplify compliance with various regulations.
Who is Teleport best for
Teleport is a cybersecurity platform simplifying secure access to servers and applications. It replaces traditional methods like passwords and VPNs with short-term certificates. Users praise its ease of use and strong security, but some dislike the discontinued Community Edition and pricing. It's ideal for tech companies needing secure remote infrastructure access.
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Best for small to enterprise companies.
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Ideal for tech companies with a DevOps culture.
Teleport features
| Supported Teleport logs failed logins and unauthorized access. Password change logging is not documented. |
| Supported Teleport allows administrators to control access to resources based on roles and permissions. |
| Supported Teleport prioritizes identity and context for secure access via zero trust and least privilege access. |
| Supported Teleport simplifies and secures remote access to infrastructure. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Teleport reviews
We've summarised 104 Teleport reviews (Teleport G2 reviews) and summarised the main points below.
- Easy to use and manage, with a user-friendly interface.
- Provides a centralized platform for managing access to various resources, including servers, Kubernetes clusters, and databases.
- Strong security features, including short-lived certificates, role-based access control, and session recording.
- Seamless integration with other systems, such as SSO providers and identity management tools.
- Excellent and responsive customer support, particularly through the Slack channel.
- Ending support for the Community Edition was a bait-and-switch that left users feeling trapped.
- High costs and unexpected bills, especially for those who adopted the Community Edition early on.
- Documentation can be lacking, especially for setup and configuration.
- Frequent updates can be difficult to keep up with.
- Limited customization options within the Web UI.
Teleport pricing
The commentary is based on 25 reviews from Teleport G2 reviews.
Teleport's open-source version offers valuable features, but some users find the Enterprise edition pricing prohibitive, especially for smaller companies. Others mention the cost is "worth it" for the additional features and support. Several users express frustration with key features like SSO being locked behind the Enterprise paywall.
Users sentiment
See the Teleport pricing page.
Teleport alternatives
JumpCloudBetter suited for mid-sized companies with diverse IT environments. JumpCloud is growing faster than Teleport and offers broader industry applicability. It also integrates with Active Directory and supports more device types. Some users find JumpCloud's MDM unreliable and the UI slow.Read more
PathlockBetter suited for enterprises, particularly within the finance sector, focusing on applications like SAP and PeopleSoft. Pathlock has stronger ratings and is growing faster.Read more
IT GlueBetter for IT documentation management. A good IT Glue alternative for MSPs. More affordable for smaller teams with fewer users.Read more
Auth0 by OktaBetter for e-commerce and retail. Easier implementation. More suitable for software and IT companies. Negative sentiment around pricing and customer support. Auth0 by Okta is a Teleport competitor and alternative.Read more
OktaBetter for broader industry application. More user-friendly. Higher rated by users. Priced less favorably.Read more
CyberArk Workforce IdentityMore suitable for mid-sized companies focused on strengthening security and simplifying user access management. Has stronger industry presence in healthcare, finance, retail, education, and real estate and construction. Shows greater momentum than Teleport, based on website traffic and employee growth. Boasts higher average ratings.Read more
Teleport FAQ
What is Teleport and what does Teleport do?
Teleport is a cybersecurity platform simplifying secure access to servers, applications, and infrastructure. It replaces traditional VPNs and passwords with short-lived certificates, offering centralized access management and activity tracking. This enhances security and simplifies compliance for organizations with diverse infrastructure.
How does Teleport integrate with other tools?
Teleport integrates seamlessly with SSO providers and identity management tools, simplifying user authentication and access control. It also supports integration with various systems, including Kubernetes clusters and databases, for centralized resource management.
What the main competitors of Teleport?
Teleport's main competitors include JumpCloud, Pathlock, IBM Security Verify, and Rippling. These alternatives offer similar features like access management, identity verification, and streamlined IT operations. Stytch focuses on user account security and fraud prevention, while IT Glue specializes in IT documentation and password management.
Is Teleport legit?
Yes, Teleport is a legitimate cybersecurity platform. It offers strong security features like short-lived certificates and role-based access controls to safeguard access to your infrastructure. Users praise its ease of use and centralized access management. However, potential users should be aware of the negative sentiment surrounding pricing.
How much does Teleport cost?
Teleport offers a Team plan and an Enterprise plan. Pricing is not publicly available for either plan. Contact Teleport for pricing details.
Is Teleport customer service good?
Teleport's customer service receives positive feedback. Users praise the helpful and responsive support team, especially through their Slack channel. However, some users mention that documentation could be improved.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.