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Syte description
Syte uses visual AI to improve product discovery for online shoppers. It offers tools for visual search, personalized recommendations, and automatic product tagging. Syte's goal is to help retailers increase sales by making it easier for customers to find products they'll love. Their AI analyzes images to show shoppers visually similar items and provide personalized suggestions. This can make online shopping more intuitive and efficient.
What companies are using Syte?
Who is Syte best for
Syte is a visual AI platform for e-commerce businesses. It uses image recognition to power visual search, personalized recommendations, and automated product tagging. Users praise Syte's accurate AI, seamless integration, and excellent customer support. However, some have noted difficulties customizing the search UI and occasional AI glitches. Syte is best for enterprise-level e-commerce companies looking to improve product discovery and boost sales.
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Best fit for enterprise companies.
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Ideal for e-commerce businesses in fashion, jewelry, and home decor.
Syte features
| Supported Syte supports visual search, allowing users to search for products using images. |
| Supported Syte offers personalized recommendations based on user preferences and past behavior. |
| Supported Syte AI analyzes images for visual search and recommendations, including filtering by visual attributes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Syte reviews
We've summarised 76 Syte reviews (Syte G2 reviews) and summarised the main points below.
- Excellent and responsive customer support, often proactive.
- Seamless and fast integration process, sometimes within a single sprint.
- Accurate visual AI for similar product recommendations.
- Helpful in personalizing product recommendations and increasing conversion rates.
- Effective for product discovery, especially for visually-driven products like jewelry.
- Difficult to customize the injected search UI/widgets to match existing website styles.
- Analytics dashboards are currently in Tableau and not integrated into the Syte Console.
- Backend merchandising platform is not intuitive.
- Occasional technical issues during integration and setup.
- AI can sometimes glitch, leading to inaccurate results.
Syte alternatives
BloomreachBetter for established companies needing broader marketing tools and omnichannel customer journeys. A good Syte competitor with a wider industry application.Read more
ViSenzeHas less momentum. Offers more general product recommendations and product performance insights. Lacks specific features like "Shop the Look" or automated product tagging.Read more
Netcore Email APIBetter for sending various business emails like newsletters and notifications. Focuses on reliable email delivery and offers transparent pricing with performance analytics. Not visual AI-powered for product discovery.Read more
InsiderBetter fit for enterprise businesses focused on personalized cross-channel marketing and customer data platforms. Broader industry applicability.Read more
Frontnow AdvisorBetter for enhancing product data with AI-generated descriptions and images. Has significantly more momentum based on employee growth. Caters to large online retailers.Read more
KlevuEasier to use and implement. Known for positive customer support experience. Provides more robust analytics and reporting features. Offers more flexible pricing options.Read more
Syte FAQ
What is Syte and what does Syte do?
Syte is a visual AI platform for e-commerce. It offers visual search, personalized recommendations, and automatic product tagging. This helps retailers increase sales by making it easier for customers to find what they love, improving product discovery, and personalizing the shopping experience.
How does Syte integrate with other tools?
Syte integrates seamlessly with major e-commerce platforms like Shopify, Magento, and Salesforce Commerce Cloud. It also offers APIs and webhooks for custom integrations, enabling flexible data exchange with other business tools.
What the main competitors of Syte?
Syte's main competitors include ViSenze, Bloomreach, and Searchspring. These alternatives offer similar visual search and personalized recommendation capabilities for e-commerce businesses seeking improved product discovery and increased sales. Klevu also presents a comparable solution, focusing on AI-powered search and merchandising.
Is Syte legit?
Syte is a legitimate software company specializing in visual AI for e-commerce. G2 and Glassdoor reviews show positive user experiences with its product discovery and recommendation features. Syte appears safe and reliable for businesses seeking improved online shopping experiences.
How much does Syte cost?
Syte does not publicly disclose pricing information. Contact their sales team for a customized quote based on your specific product pricing and business needs.
Is Syte customer service good?
Syte's customer service receives high praise in reviews. Users describe the team as "exceptional," "responsive," "proactive," and "helpful." They consistently go the extra mile, offering valuable insights and ensuring successful project implementation. Some users even feel like they are part of the Syte team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.