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SysTrack Digital Experience Monitoring description
SysTrack Digital Experience Monitoring by Lakeside Software provides insights into employee digital experiences. It collects and analyzes device data to help businesses understand and improve how their employees interact with technology. This data aids in optimizing IT resources, troubleshooting performance issues, and planning for future technology needs.
Who is SysTrack Digital Experience Monitoring best for
SysTrack by Lakeside Software offers real-time digital experience monitoring, empowering large enterprises to optimize IT performance and troubleshoot issues. Users praise its comprehensive data and dashboards but note occasional console slowness and complex configurations. SysTrack excels in virtualized environments, providing valuable insights for enhanced productivity.
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Best for enterprise companies.
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Suitable for various industries.
SysTrack Digital Experience Monitoring features
| Supported SysTrack monitors device performance metrics, including CPU and disk usage. |
| Supported SysTrack supports VDI monitoring, optimizing deployments and user experience. |
| Supported SysTrack monitors application performance metrics, including crashes, hangs, and resource consumption. |
| Supported SysTrack supports OS monitoring for Windows, MacOS, and Linux. |
| Supported SysTrack supports comprehensive reporting, analytics, filtering, and identifying optimization opportunities. |
| Supported SysTrack provides real-time visibility into system performance, including endpoints and applications. |
| Supported SysTrack monitors application performance, device health, and network connectivity proactively. |
SysTrack Digital Experience Monitoring reviews
We've summarised 22 SysTrack Digital Experience Monitoring reviews (SysTrack Digital Experience Monitoring G2 reviews) and summarised the main points below.
- Real-time monitoring and data collection for troubleshooting virtualized infrastructure.
- Comprehensive dashboards and automation capabilities.
- Easy implementation and valuable insights into digital channels.
- Detailed data capture for business productivity and custom dashboards.
- Slow console and subpar support impacting troubleshooting.
- Limited iOS support.
- Potential for overwhelming data volume if not managed effectively.
- Occasional agent issues, such as database corruption (though reportedly fixed in later versions).
- Complex configurations can lead to unflagged data backlogs and access issues.
SysTrack Digital Experience Monitoring pricing
Users sentiment
See the SysTrack Digital Experience Monitoring pricing page.
SysTrack Digital Experience Monitoring alternatives
NexthinkHas broader platform support with MacOS and webhooks. It is growing faster and has better customer support. More users love the interface and proactive monitoring. However, some find the data model less intuitive and dislike the frequent updates. Targeted for large enterprises focused on digital employee experience.Read more
ThousandEyesMore focused on network and application performance monitoring from an external perspective. Primarily web and SaaS performance, less endpoint-focused. More complex and expensive.Read more
ThenaBetter fit for smaller to mid-sized B2B companies using Slack for customer support. Focuses on support automation and workflow streamlining within Slack. Has faster momentum and higher user ratings.Read more
1EFocuses on endpoint management and automation. Has faster website traffic growth and growing LinkedIn employee base. More positive pricing sentiment. Better ease of use but slower customer support.Read more
TeamViewer RemoteBetter for providing remote access and support to employees. More suitable for small to medium businesses and IT professionals. Has wider industry applicability. Growing faster than SysTrack. Users love its ease of use and cross-platform compatibility. However, users dislike its pricing and occasional performance issues.Read more
SysTrack Digital Experience Monitoring FAQ
What is SysTrack Digital Experience Monitoring and what does SysTrack Digital Experience Monitoring do?
SysTrack Digital Experience Monitoring by Lakeside Software offers real-time insights into employee digital experiences. It monitors device performance, applications, and operating systems to optimize IT resources, troubleshoot issues, and plan for future tech needs. It excels in comprehensive data collection and reporting.
How does SysTrack Digital Experience Monitoring integrate with other tools?
SysTrack integrates with other tools through its API. This allows for data sharing with ITSM platforms and other monitoring solutions. This enhances troubleshooting, automates workflows, and provides a holistic view of IT infrastructure.
What the main competitors of SysTrack Digital Experience Monitoring?
Top alternatives to SysTrack Digital Experience Monitoring include Nexthink, ThousandEyes, and 1E. These competitors offer similar functionalities such as device performance monitoring, application performance monitoring, and IT optimization.
Is SysTrack Digital Experience Monitoring legit?
Yes, SysTrack Digital Experience Monitoring is a legitimate product by Lakeside Software. It offers robust features for monitoring device and application performance, particularly beneficial for virtualized environments. While some users mention minor drawbacks, the overall sentiment is positive, especially regarding real-time monitoring capabilities.
How much does SysTrack Digital Experience Monitoring cost?
I couldn't find pricing details for SysTrack Digital Experience Monitoring. Contact their sales team for a customized quote based on your specific needs and to determine if the product's worth it for your digital experience monitoring requirements.
Is SysTrack Digital Experience Monitoring customer service good?
SysTrack Digital Experience Monitoring customer service receives mixed reviews. While the software offers valuable monitoring and troubleshooting capabilities, some users have reported that support is "not up to mark" and the console can be slow.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.