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1E description
1E is a software platform that helps businesses manage their employees' computers and software. This means things like making sure software is up-to-date, troubleshooting computer problems, and generally ensuring employees have a smooth technology experience. It can automatically fix some common issues and helps IT departments understand what's working well and what isn't. 1E is designed to work in the background, minimizing disruptions for employees.
Who is 1E best for
1E is a robust endpoint management platform ideal for large enterprises with 1000+ employees. It excels in automating IT tasks, providing real-time visibility into device performance, and integrating with existing systems like ServiceNow. Users praise its automation and remediation capabilities and real-time insights. However, some have noted slow customer support and limited customization. 1E helps IT departments ensure smooth employee technology experiences, especially in hybrid or remote work environments.
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Best for large enterprises (1000+ employees).
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Suitable for various industries.
1E features
| Supported 1E supports software usage insights to optimize spending by removing unused software. |
| Supported 1E integrates with Microsoft Intune to improve endpoint management and streamline IT operations. |
| Supported 1E supports digital experience monitoring, including application performance, device health, and network connectivity monitoring. |
| Supported 1E supports remote endpoint troubleshooting, including performance and network issues. |
| Supported 1E automates IT support tasks like software updates and patching, improving efficiency. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
1E reviews
We've summarised 38 1E reviews (1E G2 reviews) and summarised the main points below.
- Fast and efficient automation and remediation capabilities streamline IT tasks.
- Real-time visibility into device performance and user experience enhances proactive management.
- Seamless integration with ServiceNow and other systems improves workflow efficiency.
- Comprehensive data collection provides valuable insights into endpoint usage and health.
- Effective bandwidth management and content distribution optimize network performance
- Slow customer support response times, especially for complex issues.
- Inaccurate data and reporting discrepancies hinder effective analysis.
- Limited customization options restrict tailoring the tool to specific needs.
- Steep learning curve for advanced features and complex configurations.
- High pricing and inflexible licensing model make it less accessible for smaller organizations
1E pricing
The commentary is based on 3 reviews from 1E G2 reviews.
1E generally offers good value for money, saving time and resources. However, some users find the pricing structure less flexible compared to competitors. Despite this, the benefits of improved infrastructure and support are frequently highlighted.
Users sentiment
See the 1E pricing page.
1E alternatives
NexthinkMore focused on digital employee experience. Has stronger momentum in terms of employee growth. A 1E alternative known for its user-friendly interface and proactive monitoring.Read more
Kaseya VSABetter suited for MSPs and internal IT departments. Offers broader industry coverage across various sectors like healthcare, finance, and education.Read more
N-able N-Sight RMMBetter for smaller organizations and MSPs. Provides time tracking and invoicing features. Note that some users mention slow loading times and limited mobile device support.Read more
SysTrack Digital Experience MonitoringMore focused on digital experience monitoring. Has slower momentum.Read more
NTT Data Desktop Engineering ServicesHas less momentum. Lacks specific features information. Fewer user reviews available.Read more
1E FAQ
What is 1E and what does 1E do?
1E is an endpoint management platform that helps businesses manage and secure employee devices and software. It offers automated IT support, troubleshooting, and digital experience monitoring, ensuring smooth employee technology experiences. 1E is best suited for medium to large organizations.
How does 1E integrate with other tools?
1E integrates with Microsoft Intune for enhanced endpoint management and streamlined IT operations. It also integrates with ServiceNow to improve workflow efficiency. Other integrations may be available, but specific details are limited.
What the main competitors of 1E?
Alternatives to 1E include Nexthink, SysTrack, Action1, ThousandEyes, Rippling, and NTT Data Desktop Engineering Services. These competitors offer similar features such as endpoint management, digital experience monitoring, and IT automation.
Is 1E legit?
Yes, 1E is a legitimate software platform for endpoint management. It offers automation, real-time visibility, and integration with other systems. However, some users report slow customer support and a steep learning curve for advanced features. Consider these points when evaluating if 1E is safe and right for your needs.
How much does 1E cost?
I couldn't find pricing details for 1E. For the most current pricing information, it's best to contact 1E directly or visit their official website. This will ensure you get the most accurate product pricing and understand if 1E is worth the investment for your needs.
Is 1E customer service good?
Customer reviews on 1E's support are mixed. While some praise the helpfulness and quick responses, others mention slow resolution times, especially for complex issues. Several reviewers note the support team's expertise and customer-centric approach.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.