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N-able N-Sight RMM description
N-able N-Sight RMM gives you a single tool to monitor and manage your company's computers and devices. It helps keep your software up-to-date, protects against online threats, and allows remote access for IT support. N-Sight RMM also simplifies tasks like tracking work time and creating invoices. It's designed to make IT management easier and more efficient for your business.
Who is N-able N-Sight RMM best for
N-able N-Sight RMM is a remote monitoring and management tool ideal for MSPs and IT departments supporting SMBs. Users praise its intuitive interface, comprehensive RMM features, and remote access capabilities. However, some users have noted slow loading times and occasional agent installation issues. It simplifies IT management by automating tasks like patching, monitoring endpoints, and providing remote support.
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Ideal for small to medium-sized businesses (SMBs) and managed service providers (MSPs).
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Best fit for software, IT, and telecommunications companies.
N-able N-Sight RMM features
| Supported N-able N-Sight RMM offers customizable dashboards and reporting features. |
| Supported N-able N-Sight RMM supports hardware monitoring, including CPU, memory, and likely disk space. |
| Supported N-able N-Sight RMM offers secure remote access via its Take Control feature, employing AES 256-bit encryption. |
| Supported N-able N-Sight RMM automates operating system and third-party software patching. |
| Supported N-able N-Sight RMM allows creating and deploying custom scripts to automate tasks. |
| Supported N-able N-Sight RMM supports data encryption via its Disk Encryption Manager. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
N-able N-Sight RMM reviews
We've summarised 225 N-able N-Sight RMM reviews (N-able N-Sight RMM G2 reviews) and summarised the main points below.
- Intuitive and easy-to-use product.
- Comprehensive RMM features, including endpoint tracking, monitoring, remote tasks, patch management, remote support sessions, and antivirus licensing.
- Full control over endpoints and a dashboard system that highlights issues needing attention.
- Helpful and responsive support for resolving technical problems.
- Extensive automation capabilities and custom check creation through the Automation Manager and Cookbook.
- Wealth of information provided by web protection reports.
- Simple dashboard with easy device status viewing and one-click remote control.
- Consolidates various services into a single platform.
- Powerful and reasonably priced.
- Extensive training resources available.
- Remote background management and automation features save time.
- Scripted installations simplify software deployment.
- Remote access for user support and device maintenance, especially Take Control feature.
- Informative dashboard provides an overview of device status, security, and asset management.
- Automated checking and resolving of insecure protocols and other safety checks.
- Easy-to-access device summaries and inventory information.
- Useful main screen information about each monitored PC.
- Real-time management, network status verification, and reliable remote access.
- Useful for managing devices, network, patches, and remote access in one application.
- Customizable policies for individual clients or machines.
- Lightweight agent with minimal impact on end-user devices.
- Slow loading times when saving information or refreshing pages.
- Some settings are difficult to find initially and lack intuitive placement.
- Basic patching and reporting functionality, missing some key features.
- Limited device refresh options, unlike Intune.
- Poor support for iOS and Android devices, inferior to Intune.
- Network scanning and device discovery limitations.
- Synchronization issues with some workstations due to user shutdowns.
- Agent installation issues and occasional breakage, requiring reinstallation.
- Limited or no real-time script execution.
- EDR and patch management modules can disappear or require reinstallation.
- Lack of pre-built scripts and limited support for script building.
- Difficulty removing RMM if deployed via group policy and the source is unavailable.
- Windows Defender definition updates frequently fail, affecting daily safety checks.
- Lack of extensive customer-facing reporting, resulting in lower perceived service value.
- Convoluted interface, although it becomes easier with use.
- Limited or no network device monitoring.
- Mass deployment of executables is not user-friendly.
- Mac support is limited.
- Dashboard interface can become laggy and slow.
- Third-party integration can be clunky and requires adjustments.
- Remote viewer and background shells can crash or desynchronize.
- Integrating with some security providers can be difficult.
- Does not integrate with or report on many anti-malware products.
- Extensive notes on individual devices are not possible.
- False positive dashboard checks require daily clearing.
- Mail Assure needs interface improvements.
- No single sign-on (SSO) integration with Entra ID.
- Billing and account management issues can be difficult to resolve.
N-able N-Sight RMM pricing
The commentary is based on 24 reviews from N-able N-Sight RMM G2 reviews.
N-able N-Sight RMM offers flexible, pay-per-use pricing suitable for businesses of all sizes. While some users find it expensive, many consider it a good value due to its robust feature set and all-in-one capabilities, making it a cost-effective RMM solution. Some users mention yearly price increases and difficulty recognizing extra charges.
Users sentiment
N-able N-Sight RMM alternatives
ImmyBotBetter for automating workstation setup and software deployment. Has more momentum. Focuses on simplifying and speeding up IT tasks with an extensive application library and automated workflows.Read more
ManageEngine Endpoint CentralBetter for medium and large businesses. Stronger fit for Healthcare, Finance, Consumer Goods, Education, Transportation, Non-profit & Government, and Automotive industries. Has more momentum. Broader OS support including mobile device management. More comprehensive endpoint management features.Read more
SolarWinds Service DeskBetter for industries outside of IT. Higher rated by users. More user-friendly and easier to implement.Read more
AteraBetter for smaller IT teams and MSPs. Has AI-powered features for ticket resolution and task automation. Per-technician pricing, unlike N-able N-Sight RMM. Has more momentum.Read more
PulsewayBetter for real-time monitoring and mobile management. Has more momentum. Users appreciate the intuitive interface and automation. However, some users mention limitations in network monitoring and Mac/Linux support.Read more
N-able N-Sight RMM FAQ
What is N-able N-Sight RMM and what does N-able N-Sight RMM do?
N-able N-Sight RMM is a remote monitoring and management tool designed for MSPs and IT departments. It provides a centralized platform for device monitoring, patch management, remote access, and automation, streamlining IT tasks like software updates and security monitoring. It's praised for its intuitive interface and comprehensive features, but some users mention slow loading times and limited mobile device support.
How does N-able N-Sight RMM integrate with other tools?
N-able N-Sight RMM integrates with other tools, but users have reported difficulties, especially with third-party security providers. While it consolidates various services, some integrations can be clunky and require adjustments. There's no single sign-on integration with Entra ID.
What the main competitors of N-able N-Sight RMM?
Top alternatives to N-able N-Sight RMM include Atera, ManageEngine Endpoint Central, Pulseway, and Panorama9. These RMM platforms offer similar features like remote monitoring, patch management, and automation for IT management.
Is N-able N-Sight RMM legit?
Yes, N-able N-Sight RMM is a legitimate and safe remote monitoring and management (RMM) software solution. It's a popular choice for MSPs, offering features like patch management, remote access, and automation. However, some users report slow loading times and a complex interface.
How much does N-able N-Sight RMM cost?
N-able N-Sight RMM pricing is not publicly available. Contact N-able sales for product pricing details and to determine if N-Sight RMM is worth it for your organization.
Is N-able N-Sight RMM customer service good?
N-able N-Sight RMM customer service receives mixed reviews. While many users praise the helpfulness and responsiveness of the support team, others report slow response times, unhelpful advice, and unresolved issues. Some users mention difficulty getting timely and effective support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.