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Synup description
Synup is a software platform designed to help businesses manage their online presence across multiple locations. It offers tools for managing local listings, online reviews, and social media engagement. With Synup, you can update business information, track customer feedback, and analyze performance across different platforms. The software aims to improve online visibility, attract more customers, and streamline multi-location marketing efforts from a single dashboard.
Who is Synup best for
Synup is a user-friendly platform ideal for multi-location businesses needing to manage their online presence. Users praise its intuitive dashboard and real-time review notifications. However, some have reported difficulties connecting to Facebook and syncing updates to Google. A centralized platform simplifies listings and review management, while AI-powered features add to its convenience.
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Best fit for small, medium, and large businesses seeking a centralized platform.
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Ideal for businesses in retail, e-commerce, media, software, legal, and healthcare.
Synup features
| Supported Synup allows managing business listings from one dashboard. |
| Supported Synup allows scheduling and publishing posts on social media platforms. |
| Supported Synup offers tools for managing and optimizing the online presence of multi-location businesses. |
| Supported Synup tracks and analyzes business listing performance across platforms. |
| Supported Synup supports online reputation management by monitoring reviews, responding to feedback, and analyzing customer sentiment. |
| Supported Synup supports content analytics, including views, engagement, and reach, primarily for social media. |
| Supported Synup supports monitoring reviews from various platforms, including Google, Facebook, and Yelp. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Synup reviews
We've summarised 269 Synup reviews (Synup TrustPilot reviews and Synup G2 reviews) and summarised the main points below.
- User-friendly and intuitive dashboard praised for its simplicity
- Real-time review notifications enable quick response to customer feedback
- Centralized platform allows for efficient management of listings and reviews
- AI-powered features enhance convenience and ease of use
- Connecting to Facebook pages can be challenging
- Updates to business information do not always translate to Google
- Limited image options and repetition of images
- Some users experience issues with listing connections, including expired connections
Synup pricing
The commentary is based on 57 reviews from Synup G2 reviews.
Synup's pricing receives mixed reviews. While some users find it affordable and budget-friendly, others have encountered unexpected charges and hidden cancellation fees. Some users consider it overpriced, especially for smaller businesses with limited budgets. Several users praise its value, highlighting the range of features offered for the price.
Users sentiment
See the Synup pricing page.
Synup alternatives
WelocalBetter for larger enterprises. Focuses primarily on Google integrations for review management.Read more
BazaarvoiceBetter for enterprise ecommerce companies seeking review syndication and user-generated content management. Has broader industry applicability and is growing faster. More expensive, with some users reporting a clunky interface and slow support.Read more
BirdeyeBetter for finance, manufacturing, real estate, hospitality, transportation, energy, professional services, and automotive industries. Has more momentum based on website traffic and employee growth. Stronger focus on AI-powered review response and social media management. A better Synup alternative for enterprise businesses.Read more
LocaloBetter for smaller businesses and freelancers focused on local SEO. Stronger customer support and easier to use. Higher rated Synup alternative and competitor.Read more
impact.comBetter for managing a wide range of marketing partnerships, including affiliates and influencers. G2 ratings are higher. Well-suited for businesses of all sizes, especially in e-commerce, retail, and software/IT. More beneficial for industries such as finance, consumer goods, manufacturing, education, and automotive.Read more
Location BankHas fewer features and less momentum. More focused on retail businesses with multiple locations.Read more
Synup FAQ
What is Synup and what does Synup do?
Synup is a location and reputation management platform that helps businesses, especially multi-location businesses, manage their online presence. It offers tools for listings management, review monitoring, social media posting, and performance analytics, all within a single dashboard. Synup streamlines online visibility and reputation management, helping businesses attract more customers.
How does Synup integrate with other tools?
Synup integrates with popular social media platforms for streamlined posting and content analytics. It also connects with major review sites like Google, Facebook, and Yelp to facilitate review monitoring and online reputation management. This allows businesses to manage listings, reviews, and social media engagement from a central dashboard.
What the main competitors of Synup?
Top alternatives to Synup include Birdeye, Welocal, and GMBapi.com. These platforms offer similar features for managing online listings, reviews, and social media engagement, particularly for multi-location businesses. Other competitors like Bazaarvoice, Semrush, and Locobuzz offer overlapping functionalities in reputation management and digital marketing.
Is Synup legit?
Yes, Synup is a legitimate platform. It helps businesses manage their online presence, especially multi-location businesses. Synup offers tools for listings management, reputation management, and social media engagement. While some users report connection issues, many praise its user-friendly interface and real-time review notifications.
How much does Synup cost?
Synup doesn't publicly disclose its pricing. Contact their sales team to get a customized quote based on your specific business needs and requirements.
Is Synup customer service good?
Synup's customer service receives positive feedback overall. Users highlight the helpfulness, responsiveness, and expertise of the support team, particularly praising their dedicated account managers. However, some experienced delayed responses and difficulty with certain integrations.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.