Logo of Superworks

Superworks

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Last updated on

Company health

Employee growth
23% increase in the last year

Ratings

G2
4.9/5
(138)

Superworks description

Superworks is a suite of tools designed to simplify how your company manages its employees. It offers HR features like applicant tracking, onboarding, time tracking, absence management, payroll, and employee engagement. Its standout offering is workforce management, which helps plan employee schedules, track work hours, and manage projects. Superworks promises to reduce labor costs, improve scheduling accuracy, and boost employee productivity by streamlining HR processes for businesses of all sizes.


Who is Superworks best for

Superworks streamlines HR and workforce management for small to medium businesses, especially in IT. Users praise its ease of use and comprehensive features, from applicant tracking to payroll. However, some report performance issues with Superchat and the mobile app.

  • Best fit for small to medium-sized businesses.

  • Ideal for IT and software companies.


Superworks features

Type in the name of the feature or in your own words tell us what you need
Supported

Superworks supports applicant tracking with its built-in applicant tracking system.

Supported

Superworks supports payroll management, including tax calculations and paycheck generation.

Supported

Superworks supports time and attendance tracking, scheduling, and payroll calculations.

Supported

Superworks simplifies onboarding with automated workflows, digital paperwork, and progress tracking.

Supported

Superworks supports leave requests, approvals, balances, and policies.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Strongly positive
+0.92

Ease of Use

Strongly positive
+0.96

Reliability and Performance

Rather positive
+0.49

Ease of Implementation

Rather positive
+0.4

Superworks reviews

We've summarised 138 Superworks reviews (Superworks G2 reviews) and summarised the main points below.

Pros of Superworks
  • User-friendly interface praised for ease of use and navigation.
  • Comprehensive features covering HR, payroll, PMS, and chat.
  • Time-saving automation of HR processes, like payroll.
  • Real-time data access and reporting capabilities.
  • Excellent and responsive customer support.
Cons of Superworks
  • Superchat performance issues, including lag and multiple messages.
  • Occasional slow loading times and data retrieval delays.
  • Limited customization for dashboards and other elements.
  • Mobile app has limited functionality and loading issues.
  • Occasional technical glitches and errors, requiring support.

Superworks pricing

The commentary is based on 6 reviews from Superworks G2 reviews.

Superworks offers good value, especially for companies needing all its features. However, some users find it expensive if they don't fully utilize all the functionalities. Others consider it a cost-effective solution compared to similar products.

Users sentiment

Neutral
+0

See the Superworks pricing page.


Superworks alternatives

  • Logo of monday.com
    monday.com
    Better for larger enterprises and a wider range of industries. Has more momentum based on employee growth. A monday.com alternative for flexible work management.
    Read more
  • Logo of EBS PaySuite
    EBS PaySuite
    Better fit for Finance, Manufacturing, Real Estate & Construction, Hospitality & Tourism, Media & Entertainment, and Non-profit & Government. G2 and Glassdoor ratings available. A Superworks competitor and alternative.
    Read more
  • Logo of Paycor
    Paycor
    Better fit for mid-size and large businesses, especially in healthcare, manufacturing, and professional services. Negative user sentiment around customer support.
    Read more
  • Logo of Hono HCM
    Hono HCM
    Better fit for larger companies. Strong in attendance tracking and reporting features. Positive user reviews for ease of use and comprehensive HR functionalities. Some users report slow processing speeds and limited mobile app functionality. A Superworks alternative.
    Read more
  • Logo of Vultus Connect
    Vultus Connect
    Better fit for staffing agencies. Grows website traffic faster. Offers vendor management and legal compliance tools.
    Read more
  • Logo of ClickUp
    ClickUp
    Better for a wide range of industries. More versatile for various team types and projects.
    Read more

Superworks FAQ

  • What is Superworks and what does Superworks do?

    Superworks is an HR software suite simplifying employee management. It offers tools for applicant tracking, onboarding, time tracking, payroll, and employee engagement. Its strength lies in workforce management, helping businesses optimize scheduling, track hours, and manage projects, ultimately aiming to reduce costs and boost productivity.

  • How does Superworks integrate with other tools?

    Superworks integrates with various tools to enhance its functionality. While specific integrations aren't detailed, its comprehensive features, including HR, payroll, and project management, suggest potential connections with other business software. This streamlines workflows and improves overall data management.

  • What the main competitors of Superworks?

    Alternatives to Superworks include monday.com, ClickUp, EBS PaySuite, Basecamp, Hailey HR, and Vultus Connect. These competitors offer similar features like HR management, project management, and team collaboration tools.

  • Is Superworks legit?

    Yes, Superworks is a legitimate software option. It offers a suite of HR and workforce management tools and is generally well-regarded for its ease of use and comprehensive features. However, potential users should be aware of reported performance issues with Superchat and occasional slow loading times.

  • How much does Superworks cost?

    I couldn't find pricing information for Superworks. Contact their sales team to determine if Superworks pricing and plans meet your needs and budget.

  • Is Superworks customer service good?

    Superworks customers highlight the excellent and responsive customer support. Users mention helpful support staff and quick resolutions. While some experienced occasional technical issues or slow loading times, the overall sentiment towards customer service is positive.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.