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Sumsub description
Sumsub is a platform that helps businesses verify the identities of their customers online. It offers a suite of customizable tools that can be used to verify individuals and businesses, as well as monitor transactions for fraud. Sumsub aims to help companies onboard legitimate users faster, comply with regulations, and prevent fraud. Its features include document verification, facial recognition, and watchlist screening. Sumsub is suited for mid-sized and larger companies in industries like fintech, gaming, and cryptocurrency where security and compliance are critical.
Who is Sumsub best for
Sumsub is a great solution for mid-sized and larger businesses seeking a robust identity verification solution. Users praise Sumsub for its intuitive interface, fast verification speeds, and strong technical support. However, some users have mentioned occasional inaccuracies in document acceptance and the need for improved reporting features. This platform is particularly valuable in industries like fintech and cryptocurrency, where security and compliance are paramount.
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Sumsub is a good fit for mid-sized and larger businesses seeking robust identity verification.
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While applicable across industries, Sumsub is especially valuable in fintech, gaming, and cryptocurrency where security and compliance are paramount.
Sumsub features
| Supported Sumsub provides sanctions screening for individuals and businesses. |
| Supported Sumsub verifies numerous documents, including ID cards, passports and driver’s licenses. |
| Supported Sumsub provides KYC checks, including identity verification and document authentication. |
| Supported Sumsub supports KYB checks, including business registration and ownership verification. |
| Supported Sumsub supports PEP screening as part of its AML compliance solution. |
| Supported Sumsub supports identity verification using facial recognition. |
| Supported Sumsub supports biometric authentication using facial recognition. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Sumsub reviews
We've summarised 128 Sumsub reviews (Sumsub TrustPilot reviews and Sumsub G2 reviews) and summarised the main points below.
- Intuitive and user-friendly interface (UI/UX).
- Fast document verification speed.
- Flexible error message customization.
- Strong technical support and documentation.
- Easy integration with platforms like Bybit and HoppyGo.
- High false-positive rates, around 10% for address documents, potentially due to misconfiguration.
- Reporting features need improvement.
- Occasional inaccuracies in document acceptance.
- Some information is missing from CSV exports.
- API documentation requires improvement, particularly for document reactivation.
Sumsub pricing
The commentary is based on 19 reviews from Sumsub G2 reviews and Sumsub TrustPilot reviews.
Sumsub is frequently praised for its robust features and ease of use, with some users finding it a cost-effective solution. However, some reviewers mention high pricing, particularly for startups or those with limited budgets.
Users sentiment
See the Sumsub pricing page.
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Sumsub has a free trial.
Basic
Perfect for non-regulated businesses looking to deter fraudsters and maximize pass rates in any country.
Compliance
Ideal for regulated businesses conducting verification at a smaller scale. Includes AML and PoA checks.
Enterprise
Everything Sumsub has to offer to keep your business safe, no matter the volume, jurisdiction, or language.
Sumsub alternatives
sumsub vs ComplyAdvantageMore focused on transaction monitoring and financial crime compliance for regulated businesses. Has significantly less momentum. Lacks features like facial recognition and document verification.Read more
Data ZooHas broader appeal by catering to businesses of all sizes. Offers faster data verification speeds and built-in KYB capabilities. It is growing faster than Sumsub. Data Zoo is a good Sumsub competitor and alternative.Read more
JumpCloudBetter for device management, SSO, and directory services. More suitable for companies with diverse IT environments needing comprehensive user and device management. Grows faster than Sumsub. JumpCloud is a strong Sumsub competitor and alternative for IT management.Read more
IT GlueBetter for IT documentation and password management. Geared towards IT professionals and MSPs. More positive user reviews on G2 and Capterra. However, users mention a learning curve and some issues with search functionality and internal security permissions. Pricing is generally considered less transparent.Read more
YouverifyBetter for smaller businesses and those focused on KYC/AML compliance in finance, banking, and startups. Offers a faster verification process and Android SDK integration. Higher rated on Capterra. Sumsub alternative; Youverify competitor.Read more
sumsub vs FlagrightMore focused on fintech, neobanks, and online merchants. Geared towards early-stage or rapidly growing businesses. Has a higher average rating and is growing faster.Read more
Sumsub FAQ
What is Sumsub and what does Sumsub do?
Sumsub is an identity verification platform that helps businesses fight fraud and stay compliant. It uses a suite of tools like document verification, facial recognition, and watchlist screening to verify users and transactions. Sumsub is a good choice for mid-sized and large companies in regulated industries.
How does Sumsub integrate with other tools?
Sumsub integrates with various platforms through its API and offers ready-made integrations for popular services. This allows businesses to seamlessly incorporate Sumsub's identity verification capabilities into their existing workflows.
What the main competitors of Sumsub?
Sumsub's main competitors include Onfido, Trulioo, Veriff, and Jumio. These companies offer similar identity verification and fraud prevention solutions for businesses.
Is Sumsub legit?
Sumsub is a legitimate platform for identity verification. It's used by many businesses, especially in finance, gaming, and cryptocurrency, to meet compliance needs. Users praise Sumsub's speed and ease of use for KYC checks and document verification.
How much does Sumsub cost?
Sumsub's pricing starts at $1.35 per check for the Basic plan and $1.85 per check for the Compliance plan. They offer a usage-based model with a monthly minimum. Enterprise users needing custom pricing can contact Sumsub.
Is Sumsub customer service good?
Based on the reviews, Sumsub's customer service receives mixed feedback. Users praise the support team's responsiveness and helpfulness in resolving issues. However, some users have reported issues with inaccurate document acceptance and inconsistent support experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.