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Statuspage description
Statuspage, from Atlassian, is a communication tool that keeps your team and customers informed about the status of your software or services. It offers a customizable page where you can share real-time updates during outages or planned maintenance. This helps maintain transparency and trust with users, reducing support inquiries and frustration during downtime.
Who is Statuspage best for
Statuspage from Atlassian is a status communication tool ideal for software and service providers (SaaS) needing to keep users informed about system status and maintenance. Real-time updates and an easy setup are loved by users, though some find the pricing high and customization limited. It's best for small to mid-sized businesses.
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Best for small to mid-sized businesses needing transparent communication.
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Ideal for IT, media, marketing, education, and similar sectors.
Statuspage features
| Supported Statuspage provides a dedicated page for viewing service status updates, including real-time system data and historical uptime. |
| Supported Statuspage allows customization through CSS, HTML, themes, and domains. |
| Supported Statuspage allows sending email notifications for incidents and maintenance. |
| Supported Statuspage supports SMS notifications for incidents and scheduled maintenance. |
| Supported Statuspage supports incident reporting and tracking, integrating with incident management tools and offering real-time system monitoring. |
| Supported Statuspage allows you to declare, manage, and resolve incidents, integrating with incident management tools. |
| Supported Statuspage provides real-time status updates of applications and infrastructure. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Statuspage reviews
We've summarised 44 Statuspage reviews (Statuspage Capterra reviews and Statuspage G2 reviews) and summarised the main points below.
- Real-time updates and seamless integrations.
- Easy setup and user-friendly interface for both administrators and users.
- Effective communication tool for incidents and scheduled maintenance.
- Widely integrated with other services.
- Enhances transparency and builds trust with users.
- High pricing, especially for smaller user bases.
- Limited customization, especially at lower subscription tiers.
- Lack of built-in monitoring tools.
- Managing Atlassian accounts can be complex and cumbersome, especially for organizations not fully integrated into the Atlassian ecosystem.
Statuspage pricing
The commentary is based on 6 reviews from Statuspage Capterra reviews and Statuspage G2 reviews.
Statuspage offers a free plan, but some users find the paid plans expensive, especially as their subscriber base grows. Others find the pricing reasonable and appreciate the value received. Several users mention the importance of proper setup to maximize the benefits at any price point.
Users sentiment
Statuspage alternatives
StatusCastBetter for cloud environment monitoring and third-party integrations. Has higher ratings on G2. Shows slower growth. A Statuspage competitor and alternative.Read more
PriceSpider ProwlBetter for brand protection and MAP monitoring. Focuses on pricing strategy and profit margins, especially in North America. A Statuspage alternative geared towards brand owners and manufacturers with online distribution networks.Read more
PrisyncMore focused on competitor price tracking and dynamic pricing for e-commerce and retail. A Statuspage alternative better for competitor analysis and pricing optimization.Read more
StatusGatorA Statuspage alternative, StatusGator consolidates the status of all your web services. It has a free plan and provides a web widget called Status Embed. StatusGator is growing faster than Statuspage.Read more
SlackBetter for internal team communication and collaboration. A Statuspage alternative geared towards streamlining workflows and centralizing communication within organizations.Read more
Site24x7 StatusIQA Statuspage competitor, it has a free plan and integrates with Site24x7's monitoring tools. It is growing faster than Statuspage.Read more
Statuspage FAQ
What is Statuspage and what does Statuspage do?
Statuspage, by Atlassian, is a status communication tool that keeps users informed about service uptime and incidents. It provides a customizable status page for real-time updates, incident reporting, and scheduled maintenance notifications, enhancing transparency and trust. This minimizes user frustration and support inquiries during downtime.
How does Statuspage integrate with other tools?
Statuspage integrates with various tools, including incident management platforms, monitoring systems, and communication channels like Slack and email. This allows for automated incident reporting, real-time updates, and streamlined communication during outages or scheduled maintenance.
What the main competitors of Statuspage?
Alternatives to Statuspage include StatusCast, StatusGator, and Freshstatus. These competitors offer similar features such as customizable status pages, real-time updates, and automated notifications. For internal communications, Slack is also a viable option.
Is Statuspage legit?
Yes, Statuspage is a legitimate service from Atlassian. It's a widely used status communication tool praised for its real-time updates and integrations. However, some users find it expensive and limited in customization options. It's safe and reliable for keeping customers informed about service disruptions.
How much does Statuspage cost?
I couldn't find pricing details for Statuspage. For the most current pricing information, it's best to check their official website or contact their sales team.
Is Statuspage customer service good?
Customers praise Statuspage's support team for their helpfulness, professionalism, and ability to resolve issues effectively. They appreciate the quick and easy communication during downtime, streamlining communications and saving time.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.