Last updated on
Company health
Ratings
StatusCast description
StatusCast is a software tool that helps businesses communicate the status of their IT systems to employees and customers. It offers features like customizable status pages, automated notifications via email, SMS, and social media, and incident management tools for tracking and resolving issues. StatusCast is designed to reduce help desk inquiries during outages and improve communication with users about system downtime, scheduled maintenance, and other IT issues.
What companies are using StatusCast?
Who is StatusCast best for
StatusCast is a status communication tool that keeps customers and employees informed about IT system issues. It offers customizable status pages, automated notifications, and incident management. StatusCast reduces help desk inquiries and improves communication during downtime and maintenance.
-
Best for enterprise companies.
-
Suitable for any industry.
StatusCast features
| Supported StatusCast allows creating dedicated status pages for informing customers about service availability and incidents. |
| Supported StatusCast allows receiving alerts in a mobile app via push notifications. |
| Supported StatusCast supports SMS alerts directly and via integrations like Twilio. |
| Supported StatusCast keeps a log of past incidents and their resolution details. |
| Supported StatusCast supports scheduled maintenance notifications and integrates with monitoring services. |
| Supported StatusCast allows customizing status pages to match branding, ensuring consistent communication. |
StatusCast pricing
The commentary is based on 1 reviews from StatusCast G2 reviews.
StatusCast's pricing plans are generally considered simple, but some users desire a wider range of tiers and more affordable options for smaller businesses or individual users. A more flexible pricing structure would improve accessibility.
See the StatusCast pricing page.
StatusCast alternatives
ServiceNow IT Service ManagementBetter for larger enterprises and the software, IT, and telecommunications industry. A more popular StatusCast alternative, growing faster with better ratings and reviews. However, it has higher pricing and a less intuitive interface.Read more
AlertOpsBetter for IT operations teams and incident response management. A strong StatusCast competitor with more integrations, positive pricing sentiment, and faster growth. Good for Software, IT & Telecommunications but bad for Healthcare, Wellness & Pharma, E-commerce, Retail, Transportation & Logistics, and Media & Entertainment.Read more
SolarWinds Service DeskBetter for IT support and asset management. A good StatusCast alternative for small to medium businesses, especially in IT-heavy industries. More user-friendly with helpful reporting features. Stronger positive reviews and ratings on G2 and Capterra.Read more
SapphireIMSBetter fit for organizations in various sectors, including healthcare, retail, and manufacturing. Offers features like a self-service portal, mobile app access, and hardware inventory tracking. Has significantly more momentum than StatusCast. Users praise SapphireIMS for customizability and reporting but dislike the outdated interface and mobile app. A StatusCast competitor and alternative.Read more
Jira Service ManagementBetter for enterprise companies and IT teams. A StatusCast alternative, Jira Service Management integrates with other Jira products. Note that some users dislike Jira Service Management's pricing and complexity.Read more
Status.ioBetter fit for medium-sized companies. Has more momentum based on website traffic data.Read more
StatusCast FAQ
What is StatusCast and what does StatusCast do?
StatusCast is a status page platform that keeps customers and employees informed about service disruptions and scheduled maintenance. It provides customizable status pages, automated notifications, and incident management tools, reducing help desk inquiries and improving communication during outages.
How does StatusCast integrate with other tools?
StatusCast integrates with various communication channels like email, SMS, and social media for notifications. It also integrates with monitoring services for scheduled maintenance updates. More details on specific integrations are limited.
What the main competitors of StatusCast?
Alternatives to StatusCast include Status.io, Jira Service Management, ServiceNow IT Service Management, SolarWinds Service Desk, AlertOps, and SapphireIMS. These competitors offer similar features such as status page creation, incident management, and notifications.
Is StatusCast legit?
Yes, StatusCast is a legitimate software tool designed for IT status communication. It offers status pages, automated notifications, and incident management, helping businesses keep users informed about system status and minimize disruptions.
How much does StatusCast cost?
I couldn't find pricing details for StatusCast. For the most current pricing information, it's best to check their official website or contact their sales team.
Is StatusCast customer service good?
Customers praise StatusCast's ease of use and excellent customer service. They appreciate the team's responsiveness, willingness to address feedback, and helpfulness in resolving issues. While some desire more native administrative controls, the overall sentiment towards customer support is positive.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.