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Speechmatics description
Speechmatics is a software company that turns audio into text using advanced speech recognition technology. It's useful for businesses that want to transcribe meetings, analyze customer calls, or add subtitles to videos. Speechmatics stands out because it can understand over 50 languages and many different accents. This makes it a good choice for companies that work with people around the world. Speechmatics also offers features like sentiment analysis, which can tell you how someone is feeling based on their tone of voice.
Who is Speechmatics best for
Speechmatics offers accurate, multilingual audio transcription with sentiment analysis. Ideal for global businesses needing to transcribe meetings, analyze calls, or add video subtitles, it excels at handling diverse accents. Users praise its accuracy and support but note higher pricing and occasional updates.
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Best for small to mid-sized businesses.
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A good fit across various sectors.
Speechmatics features
| Supported Speechmatics can transcribe audio recordings into text, in various formats and languages. |
| Supported Speechmatics accurately transcribes audio with various accents using its Global English language pack. |
| Supported Speechmatics supports real-time transcription via its SaaS WebSocket API. |
| Supported Speechmatics automatically detects and transcribes meeting language. |
| Supported Speechmatics offers high transcription accuracy, especially with its Enhanced model. |
| Supported Speechmatics supports transcription and translation for over 30 languages, including automatic language detection. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Speechmatics pricing
The commentary is based on 7 reviews from Speechmatics G2 reviews.
Speechmatics' pricing is generally considered competitive and reasonable, especially given its high accuracy and advanced features. However, some users find it to be on the higher end of the spectrum, particularly for larger-scale deployments. Others describe it as affordable.
Users sentiment
See the Speechmatics pricing page.
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Speechmatics has a free plan.
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Speechmatics has a free trial.
Free
Includes 8 hours free per month4hr batch + 4hr real-time free. 50 languages supported, Standard or Enhanced accuracy, Industry-leading accent coverage, Real-time latency <1s, Language identification*, Speaker diarization (Real-time and Files)*, Custom dictionary, Precise timestamps, Advanced punctuation and casing, Numeral formatting, Profanity and disfluency detection, Multi-channel files supported, Export SRT captions, Audio events, Translation, Summaries, Chapters, Sentiment, Topics, SaaS deployment, 2 concurrent real-time sessions.
Pay As You Grow
Includes 8 hours free per month4hr batch + 4hr real-time free. 50 languages supported, Standard or Enhanced accuracy, Industry-leading accent coverage, Real-time latency <1s, Language identification*, Speaker diarization (Real-time and Files)*, Custom dictionary, Precise timestamps, Advanced punctuation and casing, Numeral formatting, Profanity and disfluency detection, Multi-channel files supported, Export SRT captions, Audio events, Translation, Summaries, Chapters, Sentiment, Topics, SaaS deployment, 10 concurrent real-time sessions, 10 batch jobs per second, Online email support included.
Enterprise
Volume savings available, Unlimited scale, with flexible deployments, 50 languages supported, Standard or Enhanced accuracy, Industry-leading accent coverage, Real-time latency <1s, Language identification*, Speaker diarization (Real-time and Files)*, Custom dictionary, Precise timestamps, Advanced punctuation and casing, Numeral formatting, Profanity and disfluency detection, Multi-channel files supported, Export SRT captions, Audio alignment, Audio events, Translation, Summaries, Chapters, Sentiment, Topics, Multiple deployment options offeredSaaS, Private Cloud, Container, Virtual Appliance, On-Device, GPU and CPU based models available, Choice of cloud regionUS, EU or Australia, No rate limits, Prioritized enterprise support, Eligible for Early Access Features, Dedicated Customer Success, Dedicated Sales Engineer, Personalized and priority service, Custom modelsLanguage model adaptation, Customer community.
Speechmatics alternatives
SpeechFlowSupports fewer languages and lacks advanced features like sentiment analysis and speaker identification. It also has less momentum in the market.Read more
FathomBetter for automatically summarizing meetings and integrating with CRMs. More focused on meeting insights and action items. Has significantly more momentum based on LinkedIn employee growth.Read more
Webex AppBetter for team collaboration and communication across various devices. Offers broader communication features beyond transcription, like video conferencing and file sharing. More affordable entry-level pricing with a free plan.Read more
SimplifiedBetter for marketing and social media management. Good for Education, Media & Entertainment, Software, IT & Telecommunications, Non-profit & Government, Energy & Utilities, Marketing & Advertising, and Professional Services. Note that Simplified has lower ratings for value and pricing transparency, reliability and performance, and scalability.Read more
RevOffers human transcription and broader industry fit, particularly for regulated industries.Read more
AvomaBetter for sales, customer success, and marketing teams needing AI-powered meeting assistance. More focused on conversation intelligence and revenue intelligence.Read more
Speechmatics FAQ
What is Speechmatics and what does Speechmatics do?
Speechmatics is an AI-powered speech-to-text software specializing in accurate transcriptions for over 50 languages and various accents. It offers real-time transcription, sentiment analysis, and other advanced features via API and on-premise solutions, making it suitable for global businesses needing to analyze audio and video content.
How does Speechmatics integrate with other tools?
Speechmatics integrates with other tools primarily through its API and offers real-time transcription via its SaaS WebSocket API. It also provides an on-premise VM appliance for convenient integration within local networks. More specific integration details are limited.
What the main competitors of Speechmatics?
Speechmatics' main competitors include Rev, Deepgram, SpeechFlow, Fathom, Avoma, and Notta. These alternatives offer similar speech-to-text capabilities, some with additional features like AI summaries, meeting assistance, and integrations with other platforms.
Is Speechmatics legit?
Yes, Speechmatics is a legitimate software company offering speech-to-text services. It's known for accurate transcriptions, even with diverse accents, and easy implementation. However, some users find the pricing high. Consider exploring alternatives if cost is a major concern.
How much does Speechmatics cost?
Speechmatics' pricing includes a Free plan with 8 hours of usage, a Pay As You Grow plan at $0.30 per hour, and an Enterprise plan with custom pricing for high-volume needs. Contact them for Enterprise plan specifics. Free trials are also available.
Is Speechmatics customer service good?
Speechmatics receives overwhelmingly positive feedback regarding their customer support. Users describe the support team as "top-notch," "prompt," "knowledgeable," and "extremely helpful." This excellent support seems to be a key factor in customer satisfaction.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.