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Rev

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Company health

Employee growth
No change in the last year
Web traffic
1% decrease in the last quarter

Ratings

G2
4.7/5
(313)
Capterra
4.7/5
(46)
TrustPilot
4.0/5
(6204)
Glassdoor
3.6/5
(2365)

Rev description

Rev is a cloud-based software that helps businesses convert audio and video content into text. It offers both AI-powered and human-powered transcription, captions, and subtitles with a focus on accuracy and speed. Rev also features tools like audio and video recording, collaboration, and content analysis designed to streamline workflows for various teams, including marketing, legal, and newsrooms. Companies can choose from various subscription plans based on their volume and feature needs.


Who is Rev best for

Rev is a cloud-based transcription software offering AI and human-powered options for audio and video content. Users praise its speed and accuracy, especially with human transcriptions. However, some have reported inconsistent quality control and account deactivations. It's best for teams needing fast, accurate transcriptions but consider alternatives if consistent quality is paramount.

  • Best for small, medium, and large businesses needing transcription services.

  • Ideal for Marketing & Advertising, Media & Entertainment, and Professional Services.


Rev features

Type in the name of the feature or in your own words tell us what you need
Supported

Rev allows adding comments to specific parts of the transcript.

Supported

Rev offers AI-powered audio transcription with 90%+ accuracy.

Supported

Rev supports transcription and translation for many languages.

Supported

Rev AI automatically detects and transcribes meeting language using its Language Identification API.

Supported

Rev does not support creating clips based on text, but it does support creating clips based on timeframes.

Supported

The Rev mobile app supports recording, transcribing, and sharing meeting notes.

Supported

Rev supports action item extraction through its Notetaker feature.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Customer Service

Neutral
-0.29

Ease of Use

Rather positive
+0.33

Reliability and Performance

Neutral
+0.29

Rev reviews

We've summarised 6562 Rev reviews (Rev GetApp reviews, Rev TrustPilot reviews, Rev Capterra reviews and Rev G2 reviews) and summarised the main points below.

Pros of Rev
  • Fast turnaround times for both AI and human transcriptions.
  • Easy to use interface for uploading, editing, and downloading files.
  • High accuracy, especially for human transcriptions.
  • Competitive pricing compared to other transcription services.
  • Helpful and responsive customer support.
Cons of Rev
  • The "speaker" function doesn't work so you cannot enter the names of speakers so those will be spelled right consistently.
  • Inconsistent quality control and grading for freelancers.
  • Many users complain about accounts being suddenly deactivated with no explanation.
  • Freelancers complain about low pay and potential exploitation.
  • No refund policy for trial subscriptions even if the service is unused.

Rev pricing

The commentary is based on 369 reviews from Rev G2 reviews and Rev TrustPilot reviews.

Rev's pricing is generally considered affordable and a good value, especially for its speed and features. However, some users have expressed concerns about unexpected charges, lack of transparency regarding per-minute/per-page pricing, and difficulty obtaining refunds. Others find the pricing too high, particularly for services like translation or "human" transcription.

Users sentiment

Rather negative
-0.6

See the Rev pricing page.

  • Rev has a free plan.

  • Rev has a free trial.

Free

Free

Includes 300 AI transcription minutes per month, custom glossary terms for transcript accuracy, the Rev Mobile App, and the Rev Notetaker feature.

Basic

$9.99/month

Includes all Free Plan features plus 1,200 AI transcription minutes per month, a 90-minute maximum per conversation, a 15% discount on human transcripts, and unlimited use of AI Assistant & Transcript Summarization.

Pro

$20.99/month

Includes all Basic Plan features plus 6,000 AI transcription and caption minutes per month, an interactive caption editor, and a 30% discount on human transcripts.

Enterprise

Custom

Includes all Pro plan features plus 6,000 minutes of AI transcripts and captions per month, unlimited minutes per conversation, custom discounts on human-generated services, customizable AI templates, and enterprise-grade privacy.


Rev alternatives

  • Logo of Fathom
    Fathom
    Better for automatically summarizing key discussion points and action items from meetings. Has significantly more momentum currently. Integrates with Salesforce and Hubspot. Primarily a meeting assistant for online meetings, unlike Rev which focuses on general audio/video transcription.
    Read more
  • Logo of Trance
    Trance
    Better fit for medium-sized businesses. Has significantly more momentum in terms of website traffic and employee growth.
    Read more
  • Logo of Avoma
    Avoma
    Better for sales, customer success, and marketing teams. Has significantly more momentum in terms of website traffic and employee growth on LinkedIn. More positive pricing sentiment.
    Read more
  • Logo of Grain
    Grain
    Better for automatically capturing and sharing key information from sales calls and customer conversations. Geared towards growing revenue teams. Has more momentum and positive user reviews regarding customer service, ease of use, and reliability.
    Read more
  • Logo of Localazy
    Localazy
    Better for software localization and translation management. Geared towards developers, especially in software and IT, with robust API and CLI support. Has a faster pace of growth and more positive pricing sentiment. Users praise ease of use, integrations, and customer support. A Rev alternative and competitor.
    Read more
  • Logo of Taption
    Taption
    Better for video analysis and generating summaries. Not suitable for enterprise companies.
    Read more

Rev FAQ

  • What is Rev and what does Rev do?

    Rev is a cloud-based software offering AI and human-powered transcription, captions, and subtitles. It features audio/video recording, collaboration tools, and content analysis, streamlining workflows for various teams like marketing, legal, and newsrooms. Rev offers flexible subscription plans based on volume and feature needs.

  • How does Rev integrate with other tools?

    Rev integrates with popular platforms like Adobe Premiere Pro, Final Cut Pro X, and Zapier. This streamlines workflows, especially for video editing and automated transcription tasks. It also offers API access for custom integrations.

  • What the main competitors of Rev?

    Top alternatives to Rev include Trint, Otter.ai, Descript, and Happy Scribe. These competitors offer similar transcription and captioning services, often with varying features, pricing models, and accuracy levels. Some specialize in specific areas like AI-powered summaries or integration with other platforms.

  • Is Rev legit?

    Yes, Rev is a legitimate transcription service. It offers accurate, fast transcriptions with an easy-to-use interface, as confirmed by user reviews. However, some users have reported inconsistent quality control and account deactivation issues. Consider these factors when deciding if Rev is safe and right for your needs.

  • How much does Rev cost?

    Rev offers a free plan with 300 AI transcription minutes. Paid plans are Basic at $9.99/month, Pro at $20.99/month, and Enterprise with custom pricing for larger organizations. They also offer human transcription services starting at $1.99 per minute and AI transcription for $0.25 per minute.

  • Is Rev customer service good?

    Rev's customer service receives mixed reviews. While some praise the quick responses and helpful support staff, others have experienced unhelpful or abrasive interactions. Some users mention difficulty getting issues resolved, despite the company's responsiveness.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.